Admin/HR Officer
Reliance Swift Veritas Pvt. Ltd.
Total years of experience :19 years, 6 Months
•Performing office general administration activities
•Employees' attendance & travel record keeping
•Processing Medical Insurance and keeping record of employees
•Correspondence to applicants, Arranging interviews
•Maintaining computerized and manual file records
•I.T support to staff
•Preparing Purchase Orders
•Equipment handling
Assisting Quality Management Representative in following responsibilities.
•Maintenance of the Quality System according to Standard
•Maintenance of the Quality System documentation
•Control of the ISO implementation the organizational amendments and changes
•Control of the correct application of the quality documentation
•Reporting to the Quality Management Representative on the performance of the Quality System by identification investigation of the Quality problems, Internal Audits, Corrective and Preventive Actions
•Identify, record and any problems relation to the product, process and quality system, and recommend solutions for these problems
•Prepare the Trainings Plan
•Participate in the Management Review Meetings
•Establishment of the Internal Quality Audit Schedule
•Initiate Follow-up audit activities in order to verify them and record the implementation and effectiveness of the corrective and preventive actions taken
-Functional Testing/Quality Assurance of software/applications and websites
-Participated in web development
-Developed User Manuals
-Technical Support to clients
-Participated in Staff recruitment
-Participated in arranging Trainings and Development programs
-Software testing (Black Box Testing)
-Testing as per test plans and test cases provided by developers
-Re-testing of fixed bugs. (Regression Testing)
-Maintaining reports.
-Assisting in Project NPOSS (National Point of Sales System) for KANAWHA Insurance Co. U.S
-Developing user manuals & provide online support to client.
-Secretarial task assigned by management
-Sorting of Applications with complete documents on basis of documentation, product type and promotions.
Internal Verification/Phone Verification.
-Duplication or fake documents, if found are investigated and then forwarded to concern dept. i.e. fraud unit.
-Preparing and sending reports for External Verification to Agency.
-Rejecting Applications in system with appropriate comments updated if EV report comes negative.
-Rejection Review & Maintaining MIS.