Countrty Sales Manager -3M (Kuwait),Consumer Business Division
3M Gulf Ltd.
Total years of experience :23 years, 9 months
Responsible for Consumer Health Care -brand (Nexcare/Futuro) and Home Care Division-brand (Scotch Brite) in Kuwait. To direct and co-ordinate overall effort of the company in order to achieve company objectives.
To provide a consistent professional approach to the distributor through the highest standards of product and service. To actively contribute to meeting and exceeding sales targets and includes planning and managing the full relationship between a business. As manager, works in this role will engage in a variety of tasks including project management, coordination, strategic planning, relationship management, negotiation, leadership and innovative development of opportunities. Actively involve to fulfill end users demand through supply channels.
Duties and Responsibilities
• Identifying profitable new alternative distribution points.
• Leading sales team of 25 persons.
• Overall company sales plans - short/medium term, e.g. territory plans, targets (individual)
• Develop and Implementation of marketing plans/strategy.
• Identification and development of major key account customers, e.g. Distributors, hospitals, Pharmacies, Sports channel. etc.
• New product Planning/ Launches.
• Provide leadership and vision to the distributor by assisting the Board and staff with the development of long range and annual plans, and with the evaluation and reporting of progress on plans.
• Research and write discussion papers, analysis documents and proposals as needed to assist the organization in determining and meeting its long and short term goals. Direct and oversee site production activities and personnel.
• Direct production activities to insure safety and compliance with quality control standards, regulatory compliance, and lease agreements. Oversee content, production and distribution of all marketing and publicity materials (posters, program, flyers, mail outs, brochures etc.) with director, designer and project manager.
• To ensure all opportunities are taken to promote products to our customers and to increase the client base
• Be aware of the key trends in the market and take appropriate action
• Establish key relationships with corporate clients and agencies to ensure maximum exposure and increase revenue
• Be pro-active in putting forward suggested actions to achieve the Company goals.
• Directly engage to Key Clients to build business relationship.
• Overall Achievement of agreed annual Target of Kuwait.
• Overall Look after of Logistic, Finance, Warehousing and MOH clearance Kuwait.
Key Achievements:
Double Business in two year each division with 100% Growth of each account.
Marketing Camping for promoting the brands (Scotch Brite/Nexcare/Futuro)
Continuously growing business and continuously awarded from last 3 years for best performance.
Awards & Achievements:
-Global Excellence marketing award as significant contributor in Scotch Brite - 2015
-Global Excellence marketing award as significant contributor in Futuro - 2015
-Award & Certificate of Best Sales Division -2014
-Award & Certificate of Best Sales person -2013
To plan and carry out all sales activities on assigned accounts or areas. Responsible for ensuring customer satisfaction and managing quality of product and service delivery.
Responsibilities:
• Enhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.
• Providing input and ideas for marketing initiatives and subsequently implement them and monitor. Collecting, analyzing, evaluating and putting into action the information in order to improve turnover for AFC and footfall for Key Accounts to increase sales.
• Monitoring and evaluating performance against monthly sales targets.
• Review sales targets based on segment performance and growth.
• Responsible for sales forecast, promotional plans and placing accurate orders.
• Monitor & study, competitor activities and consumer trends to keep up the business trends.
• Responsible for branding in Key Accounts and promotional activities.
• Develop account specific sales plans in conjunction with Trade marketing team.
• Evaluate sales efficiency improvement.
• Highlighted growth in sales.
Achievements:
Certificate of Performance from Lamb Weston for excellent Sales achievement and building the brand in Kuwait.
• Providing input and ideas for marketing enterprises and subsequently promote them and monitor. Collecting, analyzing,
evaluating and accounting the information in order to increase productivity of sales.
• Assisting in the implementation of sales strategy as prepared by the sales event manager.
• Develop and maintain sales and promotional materials
• Review sales targets based on segment performance and growth.
• Monitor & study, competitor activities and market response to keep up our business trends.
• Develop account specific sales plans in conjunction with production team.
• Maintain sales activity records and prepare sales reports
• Handling and assigning daily tasks to the sales team and Setup sales organ.
• Monitoring sales to the micro level post-new product launches
• Contributing proactively to new product launches and negotiating pricing strategies with the management.
• Managing and overseeing inventory and product distribution to ensure availability of products for sale.
• Managing a team of 4 salesmen and allocation of duties based on outlet requirements.
• Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
• Complete shift audits as required.
• Print updated in-house, arrival, departure, and room status reports every two hours pending activity.
• Check telephone interfaces throughout shift.
• Check all unresolved departures.
• Review service requests for arrivals.
• Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
• Write all wake-up call requests on specified form and enter on switchboard.
• Complete in-house bucket check.
Best Employee & Best Seller of the month.
Appreciation in mega events (Lux Style Awards 2005, Expo-Pakistan 2005)
• Handle parts requirements of customers through counter service and sales.
• Maintain customer goodwill.
• Verify receiving shipments by checking order against packing list.
• Assist in keeping parts are clean and shelf section area stocked and orderly.
• Follow-up on shortages and expedite through reporting to parts manager.
• Supply service technicians with parts ordered through parts requisition forms.
• Able to interact effectively with co-workers.
• Able to understand and comply with posted rules and procedures.