Muhammad Nadeem Rao, Lead Storage & Systems

Muhammad Nadeem Rao

Lead Storage & Systems

Ibm

Location
Ghana - Accra
Education
Master's degree, Computer sciences
Experience
23 years, 11 months

Share My Profile

Block User


Work Experience

Total years of experience :23 years, 11 months

Lead Storage & Systems at Ibm
  • Ghana - Accra
  • My current job since May 2016

I am an Integrated Technology Specialist in IBM's industry-leading Enterprise Power Systems and Storage.
 Good skill in the entire range of IBM Storages & Power System administration/configurations, Break-fix & end-to-end deployment, and positioning.
 Storages Metro Mirror and Global Mirror Replications on DS8800, V7000 and, & Flash Copy Services.
 Deployment and administration of IBM Storage Insights, Spectrum Control (TPC), Spectrum Protect, and Spectrum Scale.
 Hitachi enterprise Storage Administrations.
 Entire Range of IBM TAPE Library Deployment and configuration.
 IBM xSeries and Blade Center, PureFlex racking and deployment.
 Performance & Capacity Planning on Servers and Storage
 Deployment & administration of AIX, VIOS, IBM I, Red hat Linux, Windows, and VMware ESX.
 Firmware and microcode analysis and recommendations for storage and servers.
 Performance monitoring/tuning/health check Aix and storage
 Sizing / Patch Management /Firmware up-gradation / FRU replacements on all IBM Lenovo, and Hitachi hardware.
 Good verbal communication skills (English) in both technical and non-technical communications.
 Creation of designing documents (HLD, LLD) diagrams (Visio), and presentations (PPT)
 Cisco MDS, Brocade Fiber Channel director/switch administration/management
 Netapp administration and troubleshooting
 Storage data migration experience
 VMware Infrastructure management/deployment /Up-gradations and support
 Linux (Red hat and SUSE) deployment and Support
 iSeries System Deployment ad OS Support
 IBM AIX, VIOs, administrations & monitoring, TL upgrades, and performance tuning.
 Training customers on deployed hardware/software
 Familiar with ITSM tool. ITIL Practice
 L2 Level Logs analysis and Action plan writing on IBM Storage and Power systems
 Veritas NetBackup Administrator - provides technical support for production UNIX servers, including monitoring, installation, patching, backup & restore problem isolation, and resolution.
 IBM Spectrum Protect/TSM backup administration.
 RETAIN and CPSSIMS work experience.
 IBM Mainframe Z13 Zseries and HMC experience.
 IBM and AWS Cloud support
 Technical capabilities to perform varied day-to-day tasks and issue
 Logs analysis through IBM Tools (Dump decoder, Snap Analyzer, Tape toolbox, IBM I Syssnap Analyzer, wait2 tool, Pure application Log analyzer, PFE Snap analysis, PFE Pedbg Log analyzer, PFE VIOS Snap analyzer, SMOG; Snap decoder and XIV MRI decoder, SAN Switch Log Analyzer, B-type SMOG browser.

IBM systems and Services engineer at Tri-continental Ltd
  • Ghana
  • August 2014 to May 2016

Responsibilities:
Here my responsibilities are to look after all ECOBANK, fidelity Bank, Airtel, Ghana, Nigeria, London and all affiliated sites IBM Power Series and Storage infrastructure remotely.
Core Tasks in ECOBANK:
 IBM AIX 6.x and 7.x on Dual VIO Power VM administration and deployments.
 IBM p550, p570, p720, p770, p780 p595, p795 and HMC Mgmt
 IBM SAN Director/SAN Switches Administration
 IBM Enterprise Tape Library TS3500 Management
 IBM System Director administration
 IBM TPC/TPC-R Administration for monitoring and replication,
 TSM and Flash Systems, Flash Copy
 IBM DS8800, XIV, V7000, DS5000, DS4000, DS3000 administration
 Part exchange on all IBM infrastructure
 Call logging to IBM for Hardware and software issue and faulty parts replacements.
 Patch management and keep the systems on latest level.
 Firmware update/upgrade as per IBM advise quarterly
 Coordination and meetings with IBM to keep the systems healthy and up-to-date.
 Performance monitoring of LPARS and Storage on I/O Levels
 GPFS Administration
 Meetings with customers for upgrade/health check quarterly
 Implementations plan for new installations and configurations
 Customer satisfaction on day by day actives
 Coordination’s with IBM support for software and hardware PMR / RCMS calls for troubleshooting the customer issues as per entitlement
 Daily health check of systems and storage and reporting daily/weekly and monthly to customer
 Monthly meeting with customer on ongoing issues in environment and discuss the solutions to fix them

Team Lead System and Storage at Sunnet Systems and Datacoms Services Limited
  • Ghana
  • June 2012 to August 2014

Rich experience on the followings:
Entire range of IBM Power Series, Storages, Backup solutions, Replications, Disaster Recovery
EMC storage administration on CX and VNX series
Replication and Backup Solution, Tivoli Storage Manager, Tivoli Fastback, Tivoli Productivity Center
IBM System Director, IBM AIX, VIOS, NIM, HACMP, GPFS, Symantec Netbackup,
Brocade SAN switches/Directors, Entire Range of IBM TAPE Library, ProtecTIER Deduplication Gateway
IBM xSeries and Blade Center
IBM Flash System, Performance & Capacity Planning on Servers and Storage
SAN/Storage Positioning
Complete end-to-end advance skills and knowledge on positioning the complete stack from Compute,
Storage, -Network, Virtualization and Management
Providing support for entire range of IBM pSeries Servers, IBM Power Series and Storages Parts exchange/replacement and upgrades experience
Shell scripting and performance monitoring / tuning / health check
Sizing / Patch Management /Firmware up gradation / FRU replacements

Manager enterprise system and storage at Pakistan revenue automation limited
  • Pakistan - Islamabad
  • October 2008 to June 2012

Look after fbr data centre of power systems and storage

Education

Master's degree, Computer sciences
  • at AL-Khair AJK
  • December 2003

Specialties & Skills

Storage
Administration
AIX/VIO
Storage / Backup Recovery
Vmware Virtulization

Languages

English
Expert
Urdu
Expert
Arabic
Beginner

Training and Certifications

IBM AIX 7 Administration (Certificate)
Date Attended:
March 2013
Valid Until:
January 9999
 IBM Power VM Implementation 11 Performance and Tuning (Training)
Training Institute:
Triconti Ghana
Date Attended:
December 2013
Duration:
40 hours
IBM XIV Storage System Technical Solutions V3 (Certificate)
Date Attended:
April 2013
Valid Until:
January 9999
Enterprise Technical Support for AIX and Linux -v2 (Certificate)
Date Attended:
April 2013
Valid Until:
January 9999
VMware VCP 5 (Training)
Training Institute:
Global Knowledge Dubai
Date Attended:
February 2012
Duration:
32 hours
High Availability for AIX-technical Support and Administration –V3 (Certificate)
Date Attended:
April 2013
Valid Until:
January 9999
IBM Power VM Implementation 1 (Training)
Training Institute:
Triconti Ghana
Date Attended:
September 2013
Duration:
40 hours
Enterprise Storage Technical Support V3 (Certificate)
Date Attended:
April 2013
Valid Until:
January 9999
VMware Certified Professional 5 (Certificate)
Date Attended:
February 2013
Valid Until:
January 9999
IBM Open System Storage DS8000 (Training)
Training Institute:
IBM Malaysia
Date Attended:
May 2011
Duration:
40 hours
System Storage DS8000 Technical Solutions V3 (Certificate)
Date Attended:
April 2013
Valid Until:
January 9999
EMC IONIX NMS (Training)
Training Institute:
Global Knowledge Dubai
Date Attended:
April 2012
Duration:
32 hours
System X High end System X-ex5 Deep Drive Training (Training)
Training Institute:
IBM Nigeria
Date Attended:
October 2012
Duration:
36 hours
Virtualization Technical Support for AIX and Linux - v2 (Certificate)
Date Attended:
April 2013
Valid Until:
January 9999
IBM Midrange Storage Technical Support V3 (Certificate)
Date Attended:
April 2013
Valid Until:
January 9999
IBM AIX Administration Level II (AU 14) (Training)
Training Institute:
IBM Pakistan
Date Attended:
September 2009
Duration:
40 hours

Hobbies

  • Internet Surfing, Books reading