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Muhammed Yousry, Senior IT Engineer

Muhammed Yousry

Senior IT Engineer

UNITEL

Location
Egypt - Cairo
Education
Bachelor's degree, Computer Science and Management Technology
Experience
15 years, 6 months

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Work Experience

Total years of experience :15 years, 6 months

Senior IT Engineer at UNITEL
  • Egypt
  • January 2003 to June 2014

UNITEL ( 2003 - Present)
I have been worked in IT Department as: - Senior IT Engineer
- Systems Engineer
- System Administrator
- Maintenance Engineer

Duties
- Design and coordinate projects
- Analyzing user requirements, procedures, and problems
- Installing and configuring servers operating systems
- Installing and configuring new hardware and software
- Creating and maintaining user accounts (Adding, removing, or updating user account information, resetting passwords, etc.)
- Backing up and restoring files
- Performing routine audits of systems and software
- Analyzing system logs and identifying potential issues with computer systems.
- Quickly arrange repair for hardware in occasion of hardware failure
- Update system as soon as new version of OS and application software comes out - Implement the policies for the use of the computer system and network
- Troubleshooting any reported problems and answering technical queries 24\7
- Setup security policies for users
- Monitoring and system performance
- Configuring a secure system
- Ensuring that the network infrastructure is up and running.

Project
1- Directory Assistance of Telecom Egypt 140 (1000 agents )
2- North Cairo Electricity Distribution Company Customer (25 agents )
3- South Cairo Electricity Distribution Company Customer (25 agents )
4- Health Insurance Customer Services Call Center in Cairo (20 agents updated to 160 agents )
5- Health Insurance Customer Services Call Center in Suez (6 agents )
6- Voice Portal for Al-Rehab City in Cairo
7- Computer Network of Thebes Academy
8- MX-ONE TSW (320+E1) PABX for Mubasher

Network Administrator at PETROGRAPHICS
  • January 1999 to January 2003

PETROGRAPHICS ( 1999 - 2003)
I have been worked
- Network Administrator
- Software Engineer
- Maintenance Engineer
- Web Designer
- Graphic Designer

Education

Bachelor's degree, Computer Science and Management Technology
  • at Modern Academy in Maadi
  • January 1999

Modern Academy in Maadi for Computer Science and Management Technology B.Sc. of Computer Science 1999 EDUCATION COURSES Data Structure, File Structure, Network1 (LAN), Network2, Network3 (ISDN), Wireless Communications and Networks, Wireless and Mobile Network Architectures, Graphics, Image Processing, Virtual Reality, Pattern Recognition, Multimedia, Speech Recognition, Digital Signal Processing, Artificial Intelligence, Calculus, Statistics, Management, Mathematical Logic, Database, Software Engineering, Information Engineering, Operating System, Economics, System, Operation Research. GRADUATION PROJECT Database and Encyclopedia for Dentistry. Grade: Excellent

Specialties & Skills

Backup Solutions
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Help Desk Management
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Servers
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Operating Systems
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Clustering
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Backup and restore
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DNS, DHCP, IIS,
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Cluster Server
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Windows Clint : 8, 7, Vista, XP, 2000, ME, 98, 95, 3.1, DOS
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Domain Controller, Active Directory
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Red Hat Enterprise Linux 5.0
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Windows Server : 2012,2008R2,2008,2003R3,2003,2000, NT, 3.11
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Servers, Desktops and Laptops:• HP, DELL, IBM, FUJITSU, LENOVO, COMPAQ, TOSHIBA and DTK
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Antivirus:Symantec, Norton, Kaspersky, Bit Defender, ESET, Avast, McAfee and AVG
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ISA&TMG , Exchange,SharePoint Server
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Languages

Arabic
Expert
English
Expert

Training and Certifications

- Microsoft Certified Technology Specialist ﴾MCTS﴿ Windows Server 2008 Applications Infrastructure, (Certificate)
Date Attended:
April 2010
A Diploma in Networking : Essentials / Core Technology / Administration (Training)
Training Institute:
Style Computer Services
Date Attended:
August 2001
Microsoft Forefront Threat Management Gateway (TMG) 2010 (Training)
Training Institute:
Herotec Network Professional Training
Date Attended:
November 2011
Internet (Training)
Training Institute:
Syndicate Of Applicators
Date Attended:
July 2000
- Microsoft Certified Systems Engineer : Security Microsoft Windows Server 2003 (Certificate)
Date Attended:
February 2008
- Microsoft Certified Systems Engineer Microsoft Windows Server 2003 (Certificate)
Date Attended:
February 2008
Microsoft Certified Professional (Certificate)
Date Attended:
February 2008
- Microsoft Certified Systems Administrator Microsoft Windows Server 2003 (Certificate)
Date Attended:
February 2008
RH033 – Red Hat Linux Essentials (Training)
Training Institute:
Linux Plus Information System
Date Attended:
August 2007
Duration:
40 hours
Microsoft Certified Systems Administrator Security Microsoft Windows Server 2003 (Training)
Training Institute:
YAT Education Center
Date Attended:
September 2003
Microsoft Exchange 2010 (Training)
Training Institute:
Herotec Network Professional Training
Date Attended:
October 2010
- Microsoft Certified Solutions Associate Windows Server 2012 (Certificate)
Date Attended:
December 2012
A Training Courses for Cisco Certified Network Associate ( CCNA ) (Training)
Training Institute:
Style Computer Services
Date Attended:
October 2001
- Microsoft Certified Solutions Associate Windows Server 2008 (Certificate)
Date Attended:
April 2012
RH253 – Red Hat Linux Networking and Security Administration (Training)
Training Institute:
Linux Plus Information System
Date Attended:
November 2007
Duration:
40 hours
- Microsoft Certified Technology Specialist ﴾MCTS﴿ Windows Server 2008 Network Infrastructure, Confi (Certificate)
Date Attended:
April 2010
Microsoft Certified Systems Engineer Microsoft Windows Server 2003 (Training)
Training Institute:
YAT Education Center
Date Attended:
September 2003
- Microsoft Certified Systems Administrator : Security Microsoft Windows Server 2003 (Certificate)
Date Attended:
February 2008
RH131 – Red Hat Linux System Administration (Training)
Training Institute:
Linux Plus Information System
Date Attended:
August 2007
Duration:
40 hours
- Microsoft Certified Technology Specialist ﴾MCTS﴿ Windows Server 2008 Active Directory, Configurati (Certificate)
Date Attended:
April 2010
- Microsoft Certified IT Professional ﴾MCITP﴿ Server Administrator on Windows Server 2008 (Certificate)
Date Attended:
June 2010