Consultant
Saudi Authority for Accredited Valuers
Total years of experience :19 years, 5 months
Establishing and managing a PMO.
Developing and managing the organization strategy.
Managing a national program aiming to regulate automotive valuation in the country.
Yesser e-Government Program (Riyadh), PROJECT MANAGER, 2012 to Present
This program aims to facilitate and support all government agencies in Saudi Arabia to provide customers with top electronic services and transform them into customer-based service providers.
My role in this program is to manage projects; internal, external, and national-wide. I am working as a project
manager in the project Management Office (PMO) Dept.
Achievement Highlights
• Leading the PMO in Yesser (Sep. 2012 to Dec 2012)
• Led teams across broad technical, financial and business disciplines. Focused teams on business
objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
• Managed a national project with multi-diversity team members and achieved the planned results.
• Saved a huge financial cost by moving a Customer Relationship Management (CRM) Migration project from an external vendor to an employee who achieved exactly same expected results.
• Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed
change effectively.
Key Responsibilities
• Initiating, coordinating, tracking and documenting each aspect of projects, and functions with the end
user before, during and after installation of the project.
• Applying project management techniques to projects.
• Defining project scope, goals and deliverables that support business goals in collaboration with senior
management and stakeholders.
• Identifying and resolving issues and conflicts within the project team.
• Planning and scheduling project timelines and milestones using MS-EPM tool.
• Identifying, analyzing and responding to risk factors throughout the life of a project.
• Supervising project life cycle for continuous improvement, documentation management, risks, and lessons learnt management.
• Managing vendors
• Planning for service excellence.
(Senior Project Manager) 11, 2012 - March, 2014 \[1 year and 5 month\]
Managed multiple projects and a national program, monitored overall objectives, aligned projects with strategic initiatives, monitored PMO tasks and activities, analyzed PMO performance, enhanced PMO processes, managed lessons learned, led project managers, led cross functional teams. In addition to the project manager responsibilities below.
(Project Manager) 04 -10, 2012 \[07 months\]: Managed projects from conceptual phase to closure, defined requirements, created charters, managed teams, defined tasks, estimated resources and time, developed schedules, managed and controlled P&L, monitored execution and progress, resolved conflicts, handled changes, managed vendors, defined and mitigated risks, closed projects, …
Key responsibilities: • Collected Depts. IT solutions requirements.
• Managed IT projects from start to end.
- Analyzed collected data.
• Managed and facilitated workshops between depts. and IT solution development Dept.
• Managed relationships between depts. and IT solution development Dept.
• Managed and facilitated Travel Management workshops.
• Provided SAP user support for SAP Travel modules.
MaerskLine (Jeddah), IT Executive, 2006 to 2007 (9 months)
Key responsibilities: • Provided HW and SW support for all employees.
• Managed and maintained LANs and WANs.
• Administered domain controller and exchange servers.
• Managed and conducted a security awareness program for all employees.
• Collected and analyzed all depts. IT requirements.
• Prepared and managed IT RFPs and contracts.
• Analyzed and evaluated vendors proposals.
• Managed IT vendors.
Integrated Vision Consultancy (e-Government in Medina), IT Junior Consultant, 2004 to 2006 (27 months)
For the entire period I was a member of the IT team who managed the e-Government Readiness Project in
Medina. This project aimed to measure the e-readiness of all government agencies in Medina for the actual
implementation of e-Government project in Saudi Arabia and provided recommendation and consultation
accordingly.
Key responsibilities: • Managed relationship with government agencies.
• Prepared and managed meetings and workshops between the company and government agencies.
• Collected data from IT Depts. in government agencies.
• Analyzed collected data.
• Applied quality standards on final reports before delivering them to government agencies.
• Presented final results to government agencies.
• Managed a database design and implementation project from start to end. The project aimed to design and develop a database system for all collected data.
Online Degree
MSc in E-business Strategies and Systems, University of Liverpool (Liverpool, UK), 2010
BSc in Computer Engineering, King Fahd University for Petroleum Minerals (Dhahran), 2004