IT Associate Manager
At BLOOM HOLDING
Total years of experience :25 years, 6 months
Delivered: Projects and Achievements 2017-2018
• Finalized and Enhanced IT Security Policies and Procedures
• Deployment of Cyber Security, End point Security and DLP
• Designed and Implemented Business Continuity Plan including Backup Strategy and DR
• Finalized Core Infra Design, Technical Evaluation and successfully deployment
• Smooth Migration of On-Prime to O365 around 300 users’ full suite
• Smooth Migration of On-Prime SAP to SAP HANA
• Smooth Migration/Decentralization of IT Infrastructure
• Optimized IT Operation including Incident, Services, Change and Project Management
• Transform IT from Cost to Profit Center by introducing BI and Business Automation.
• Successfully Built NOC
• Finalized SOC with Managed service provider
• IT Team Transformation including setting up team KPO’s & KPI’s, Conducted Training sessions
• Deployment of Centralized Core Infrastructure
• Designed and deployed IT Operations best practices
• Successfully Deployed MS Dynamics GP’s Infrastructure in HA with Application Manager
• Successfully Deployed HRMS system for HCM
• Successfully Implement NET PASS Maritime Port Distance Solution
• Successfully deployed IBM Maximo Application’s Infrastructure in HA
• Successfully formed a very lean but effective IT team and lead towards excellence
• Successfully Deployed Basic IT Infra Security, Policies and Procedures
• Performing system support, application support & user support on daily basis.
• Resolving the problems through phone support login and system IDs
• Responsible for overall Helpdesk Management.
• ID reviews and profiling of users in the company and performed entitlement reviews.
• Ensure Data Backups & Restore management process.
• Administration of Network & Anti-Spam Firewall.
• Evaluates requests for hardware and software and recommends solutions to technology needs.
• Responsible for negotiate & coordinate with IT vendors on the current and future requirements.
• Configuring and maintaining the Email Client software and taking archives of the e-mails.
• Responsible for IT Asset Management.
• Managing documentation of IT Controls, policies and procedures.
Responsibilities:
Administer network workstations, utilizing TCP/IP and non-TCP/IP networking protocols.
• Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software.
• Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
• Install, configure, and maintain personal computers, file servers, Ethernet networks, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures modems, disk drives, data acquisition boards, CD ROM units, printers, and related equipment.
• Perform and/or oversee software and application development, installation, and upgrades.
• Compose and designs all print media publicity and promotional collateral.
• Periodically run Email campaign for different areas.
• Design Ads, Edit and convert all graphic accordingly to the website needs.
• Manage the website and domain (updates, email accounts handling + troubleshooting)
• Manage all the computers (hardware, software, upgrade, maintenance and troubleshooting)
• Manage CCTV and Card Reader
• Active participant of Sales Team for ON/OFF PLAN properties.
Responsibilities:
• Administer network workstations, utilizing TCP/IP and non-TCP/IP networking protocols.
• Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software.
• Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
• Install, configure, and maintain personal computers, file servers, Ethernet networks, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures modems, disk drives, data acquisition boards, CD ROM units, printers, and related equipment.
• Understanding of video shooting and editing for television.
• Manage the website and domain (updates, email accounts handling + troubleshooting)
• Design Ads, Edit and convert all graphic accordingly.
• Manage all the computers (hardware, software, upgrade, maintenance and troubleshooting)
• Manage CCTV and Card Reader
• Designed and manage the entire Internal Websites.
Responsibilities:
• Teaching Computer Pioneers Program (National Computer Center UK.)
• Assisting the Management in planning and development of courses.
• Administering a network based environment consisting of over 150 Networked Computers.
• Member Interview Board
• Coordination Meetings with the Computer Staff
• Curriculum Implementation/Feedback
• Conduct feasibility study to setup new labs & Intranet
• Classroom teaching
• Assist in programs to educate teachers, management and users
• Arrangement of School Concerts, Dramas Effective Morning Presentation.
• Compose and designs all print media publicity and promotional documentation like School Magazine, Newsletters, Posters, Brochures and Banners etc.