Economic Assistant (ESTH), Environment, Science, Technology, Health Affairs
US Department of State, US Embassy, Baghdad, Iraq
Total years of experience :13 years, 2 Months
Major Duties and Responsibilities:
Develops and maintains active and productive professional relationships with middle- and senior-level staff in the Government of Iraq (GOI) such as Prime Minister advisers, Ministers, Deputy Ministers, and Director Generals.
Research institutes, universities, international organizations, NGOs, and the private sector sufficient to pursue U.S. policy objectives in the fields of environment, science, technology, health. Work with public affairs section (PAS) and GOI partners to identify and recommend Iraqi candidates for various ESTH-related training programs and coordinate their selection and participation in the trainings.
Serve as technical subject-matter expert on ESTH and entrepreneurship issues in Iraq including Mosul Dam rehabilitation project with the Iraqi Ministry of Water Resources, Italian Embassy, Trevi Company and US Army Corp of Engineers, In addition to other various ESTH issues such as, climate change; pharmaceuticals regulation; and management of natural resources, natural disasters, and water management rights. Monitor and utilize local and international press, government reports, contact interviews and other relevant sources of information to ensure an understanding of the above issues.
Provide factual and analytical oral and written reports on these issues, including legal and regulatory changes.
Recommend, schedule, and coordinate ESTH-related meetings for Front Office personnel, Economic officers, and official USG visitors. Assist control officers with visiting delegations by suggesting meetings and discussion topics, arranging schedules, and providing substantive technical advice and translation services. Accompanies supervisor, other American Officers and official visitors to meetings with interlocutors as requested.. Such meetings may involve in-country travel.
Represent the Embassy at ESTH and entrepreneurship-related meetings, workshops, and conferences hosted by the GOI, international organizations, NGOs, universities, institutions, and the business community. Build contacts, and promote USG policy and objectives at these events. Prepare summary reports about each event after its conclusion.
Plan and coordinate ESTH and entrepreneurship events, including the biennial U.S.-Iraq Joint Committee Meeting on Science and Technology, and public outreach events related to science education, biodiversity conservation, entrepreneurship promotion, and other ESTH fields. Event planning and coordinating includes establishing agenda items, shaping event substance, suggesting and inviting event participants, budget management, and coordinating logistical arrangements.
Provide English-Arabic, Arabic-English, English-Kurdish, and Kurdish-English translation and interpretation as required.
Support and backs up the other Political Economic Assistants as needed
Sells products/applications and services to existing or new customers inthe field. Handles smaller accounts
and/or less complex products andservices. Usually calls at field location. Handles special projects, asassigned.
Cubic Engineering Ltd. (Oil Services December 2013 - Present
Company)
Executive Vice President
- Establishing and supporting the Company Vision.
- Reviewing and approving the Company Health and Safety Policy Statement.
- Final approval of the necessary resources to maintain and improve the Health and Safety performance
- Reviews and amends standard contract documentation as required with the biggest oil companies who
are investing in KRI (Chevron Iraq Limited, REPSOL ORIENTE MEDIO, S.A. (ROMSA), OP Hawler Kurdistan,
Total E&P Kurdistan region, Hunt Oil Middle East, Marathon Oil KDV B.V., TAQA Global, Oil Search Iraq
Limited) and some other local companies.
- Prepare the bids, conduct negotiations and administer the award of contracts and contract
amendments.
- Following up with the payment for the additional services from A-Z starting from the service order by the client, quotation, signed PO/SO/Change Order, signed job ticket, Invoicing until receive the payment to
the company bank account.
- Builds and maintain relationships with clients in order to secure positive, constructive and cost effective
commercial agreements for the company
- Attending meetings and participates in regular reviews of overall work to achieve the Company Vision.
- Monitors the performance of the provided services on a regular basis by random site visits.
- Review critical incidents with line management to ensure appropriate lessons are learned and
adequateaction plans are implemented.
Cubic Engineering Ltd. (Oil Services May 2013 - December 2013
Company)
Logistics Coordinator
Main Respons ib ilit iesandDuties:
Preparation of logistics plans to support all operations within the programme of project.
Establish and maintain project office sufficiency to support their needs and in full compliance with security and other regulations.
Oversee recruitment of stores handling staff, office support for staff members, and fulfill requirements in respective regions.
Coordination of the payments of all logistic staff members under direct supervision.
Assistance in provision of logistics support to other personnel by arranging land and air-travels
including the arrangements of security clearances for daily/weekly missions.
Performance of any other duties as required by the program of project manager.
Zain Telecom - Kurdistan Iraq February 2013 - May 2013
Events Marketing Coordinator
Main Respons ib ilit iesandDuties:
Planning, implementing and following up with all the special events and annual receptions.
Coordinate event logistics and publicity which is including public relations, advertising and collaterals.
Responsible for the development and fulfillment of events and marketing budgets.
Cultivate and expand sponsorship development and fulfillment.
Supervise and coordinate with event contractors.
Annually develop and promote marketing plans and materials.
Constantly write, submit and update to ensure placement on press releases and stories to establish
contacts with local and regional media.
Zain Telecom - Iraq March 2012 - February 2013
Social Media & Events Team Member - Marketing
Social Media: One of the newest ways of customer service that offers service to more than half a million
fans of Zain Iraq social media channels. Examples include Facebook, Twitter and YouTube. This job
included plenty of customer service, media monitoring, new ideas for social media, coordinating with agencies to develop Zain Iraq channels, weekly calendar for social posts, advertisement campaigns, and
more.
Events: Meet the customers' needs directly and promote for the company in a creative and intelligent
matter in order to increase the base of clients. As a part of this, my duties were to initiate stable
communication with companies, researchers and institutions. I secured contracts worth 20, 000 USD as
Silver Sponsors of the event. Other portions of my position were to modernize our database, publish a
monthly newsletter, work extra hours to accomplish the requirements.
Mus tafa Dalo 2
Zain Telecom - Iraq March 2011 - March 2012
Customer Relations Team Member - Customer Care
My duties within the customer relation department had became larger. I had to concentrate and focus in order to deal with the problems that the customers were facing. Handle it and solve it within a short period of time.
My responsibilities were focused on three main areas: Analyzing the problems, department relations
assignments, and customers' satisfaction.
Zain Telecom - Iraq October 2010 - March 2011
Call Center Representative - Customer Care
My responsibility at the call center was to handle a large amount of inbound customer calls and provide them with high quality service to resolve billing inquiries, suggesting our market of products and services, and troubleshoot and resolve service equipment issues.
Siti Company June 2010 - October 2010
Cashier
Main Respons ib ilit iesandDuties:
Control the cash register by carefully handling money transactions with rapidity and accuracy.
Count money in cash drawers at the before shifts to ensure that the amounts are correct and adequate.
Greet customers with an enthusiastic attitude when they're entering the premises.
Resolve customer complaints and assist them with procedures that's accordingly with policies.
REFERENCES
References available upon request.
Mus tafa Dalo 3
Bachelor in Mechanical Engineering September 2008 - September 2012 University Of Technology, Baghdad, Iraq
