Mustafa Hassan Nabaa

Represent the company at exhibitions and events with excellent knowledge of the services and products to sell or promote.
Meetings with potential clients.
Challenge objections in order to get the customer to buy a product.
Record sales information and maintain customers’ records.
Make initial customer contact through visits or calls.
Identify each potential customer’s needs.
Arrange meetings with potential clients.

• Presenting VIVA as the front desk help.
• Providing face to face customer service to VIVA Subscribers.
• Promoting and marketing VIVA offers.
• Responsible of customer satisfaction or complains.
• Indirect contact with VIVA supervisors of all operations on the branch.
• Fully Aware of TABS & ORACLE program that operates all functioning on daily work.
• Very good communications skills.

•Welcomed customers and answered any questions concerning the credit transaction and its requirements in a courteous manner to achieve customer satisfaction
•Prepared credit transaction papers and made sure that all required documents are available
•Checked selected products by customer and encouraged them to increase the invoice value
•Calculated monthly installments according to the customer-required credit period
•Filled sales input document/ system with all customer information and the financial data
•Attached sales input document with supporting documents and forwarded to financial service representative
•Followed up with customers for pending transactions to reduce final rejection
•Forwarded approved deals and rejected if any to head office after batching on a daily basis