Group Head - Quality Systems
TGI Nigeria Ltd
Total years of experience :30 years, 3 Months
TGI is Prestigious Group in Africa. The company has an annual turnover exceeding 700 million USD per annum and employs more than 6000 personnel globally. The Group is one of the most trusted Companies in the Nigerian Business World and has presence in Fruit Juices & Health Drinks, Dairy Products, FMCG, edible oil, Commodities, Fisheries, Pharmaceuticals, Poultry etc.
Responsible for managing Quality Standards Certification and Process Audit Functions including Leadership and People Management, Goals/Targets Setting, Devising Processes & Procedures, KPIs and Performance Management, Budgeting, Process Reviews, etc.
• Requires minimal supervision.
• Includes managerial roles.
Job Specifics:
• Planning and interpreting various requirements of Quality Standards Certification for the Group Companies.
• Designing systems and processes as per system requirements and its implementation for certification.
• Building competent, effective, efficient and result oriented team & organization.
• Periodic audit of systems and processes of all departments, with respect to systems requirements.
• Continuous working towards process improvement and strengthening in compliance with systems requirements.
• Liaising and interaction with certifying agencies on system requirement related issues, certification renewal matters, updates, etc.
• Apprising management about the new Quality Standards applicable to Company, if any, further requirements to improve on it, updates, etc, as and when occur.
• Implementation and maintenance of quality systems and continuous improvement methodologies with specific focus on growth, cost reduction and process improvements.
• Providing overall guidance, leadership and strategic direction to the team/subordinates.
• Managing and supervising preliminary preparation for certification.
• Coordinating with all departments on process compliances, improvements, etc.
• Sharing the NCs/gaps in processes observed in process audits with respective functions for their review and rectification.
• Reviewing the CAPA submitted by process owner(s) to bridge the gaps in processes and its tracking, including CAPA review, implementation and post implementation verification.
• Maintaining complete record of Controlled Copies of processes, formats, manuals, policies, changes, etc.
• Incorporating the changes in the record, process, manual, formats, etc, if any, and auditing the same to verify its compliance.
• Timely intimation of any change, modification, addition, deletion, etc (if any) in the process to the process owner(s) for compliance.
• Periodic reporting on the performance of the systems with specific focus on areas of concerns, if any.
• Periodic counseling and awareness moves to the process owners to ensure the systems compliance.
• Budgeting and goals/targets setting.
• Any other job which may be assigned by the management from time to time.
- Lead implementation of Quality and Food Safety in new projects from design stage through Project Management processes.
- Drive employee communication initiatives (Trainings) and Producer engagement initiatives at MPC to create awareness about the importance of adherence to Quality;
- Implementation of GMP and QMS training programs across MPC’s;
- Support Key Process capability improvement initiatives to improve performance against a range of key quality measures (KPI’s).
- Drive initiatives for capability development programs to drive Quality culture at MPC’s.
- Responsible for facilitating QMS implementation as per the requirements for milk & milk products, risk Product Quality Risk Assessments and Quality Performance Review at all producer company sites.
- Develop policies and standards to ensurequality of all milk and milk products processed and distributed from chilling centers / Contract manufacturers in various states adhere to NDDB / Food safety standards by assuring quality systems and processes with continuous improvement of the same.
- Continuously interface with the QA team of Producer Companies at various states, manufacturing sites and Procurement& marketing teamsas and when necessary for contract chilling centers operations, retail SKU’s packaging managements, warehousing &Supply Excellence.
- Facilitate approval of overall budget plan and Quality Spends for producer companies and monitor / control cost of poor Quality
- Set-up system & protocol for testing of milk & milk products from external laboratories.
- Coordinate external Audits of MPC’s by certification agencies, regulatory agencies and Funding Organizations.
- Monitor Quality & Food Safety audit results, support root cause analysis, monitor Corrective Action
- Lead local Supplier and Third Party Product audit programs.
- Facilitate improvement agenda across category to focus reduction in consumer complaints.
- Conduct market studies to identify the customer needs and undertake feasibility studies and cost benefit analysis to finalize new products to be launched.
- Validate Systems and Processes post commercial for new projects
- Crafting Quality by Design for new projects, GMP Assessments, HACCP plan for new and existing sites
- Develop modules and conduct trainings across levels for right interpretation of of cGMP, FSMS, QMS standards and industry benchmark practices.
- Responsible for Developing Quality Strategy, Quality plans and driving Quality Improvement projects in Mfg. Units.
- Responsible for coordination with R&D & Technical teams to conduct successful Technology Transfer Trails protocols.
- Responsible for handling day-to-day Operational Quality Assurance, Product Quality Risk Management in supply chain.Risk Assessment of for ongoing Value Engineering Initiatives for efficiency enhancement.
- Responsible for tracking progress on Quality KPI’s and appraising management on improvement action plans.
- Responsible to plan & monitor Cost of Poor Quality, Quality Headcounts & Budget Control.
- Responsible for overall Implementation of Group Quality Policies, QMS, Audit programs, Regulatory compliance& BCP.
- Responsible to conduct monthly Quality Councils and Annual Product reviews with seniors from cross functional teams.
- Work with cross functional teams for execution of Audit Program (Internal, Corporate, external & regulatory).
- Liasioning with external agencies & business partners (National & international) on Quality& regulatory matters.
- Evaluate Vendor Performance periodically & participate in New Vendor development with Procurement and R&D Teams.
- Responsible for design and execute protocols for Qualification of capital projects with external Vendors and Project teams.
IMT, Ghaziabad is one of the TOP 10 Mgmt Institutions in India. Course curriculum includes Managerial Economics, Production / Operations Mgmt, PPC & Quality Assurance, Operations Research, Project Management. Carried out Project in performance management of Third Party Contractual operations, which was later implemented in GSK as a standard practice.
Specialization in Analysis of Foods, waters & Sewage.