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Mustafa Raza

Sr. Program Manager – Merger and Acquisitions (Sales)

Agilent Technologies

Location:
India - Delhi
Education:
Master's degree, Masters of Computer Applications
Experience:
20 years, 5 months

Work Experience

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List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  20 Years, 5 Months   

January 2015 To Present

Sr. Program Manager – Merger and Acquisitions (Sales)

at Agilent Technologies
Location : India - Gurgaon
• Sales and Channel Strategy
• System and process integration
• Lead to Quote & Data migration strategy
• Customer Communication
• GDPR compliance
• Data migration
January 2011 To March 2015

Sr. Program/Project Manager (Sales/Marketing)

at Agilent Technologies
Location : India - Gurgaon
 Program Manager for GDPR Compliance Project for SAP ECC and SAP CRM.
 Solution Architect for Pre-Sales processes.
 Integration of Digital Marketing Lead management
 Led CRM Performance improvement Projects.
October 2009 To September 2011

SAP CRM functional (Sales)

at Agilent Technologies Internationals Pvt Ltd
Location : India - Delhi
• SAP CRM functional (Sales) Org/Territory management Lead (WW) :-
As part of this role, Using SAP’s CRM application, my team works on Organizational Module and Territory Management module for providing right Security/Authorization profiles for users across Sales/Service/Marketing and Admin people across all regions to perform their duties. Conduct design sessions for all Agilent Regions and finalize the requirements, Test and Rollout new Security/Authorization profiles for all Agilent regions. Day today User Security/Authorization profile monitoring and updating the same, in case of a request from Regional Leads.

Experience in this role : As part of rolling out Customer Relationship Management application, I played an important role in conducting workshops across all regions and providing / explaining them the concepts of SAP CRM Security and Authorization concepts and mapping existing Security/Authorizations to SAP CRM Security/Authorization profiles. Successfully rolled out to AFO, SAPK, China and currently in the process of rolling out to Japan and EMEA regions
 Experienced in working for Implementation, Go-Live, and Production Support projects.
 Business functional lead for Sales & Marketing for Org/Territory model setup, Sales & Marketing Position setup within the SAP CRM Implementation.
 Experienced in designing and handling the Enterprise Business Support .
 SAP Business Auditing and Remediation experience in highly demanding environments.
 Developed and documented CRM Business Support Policies and Procedures.
 Experience in working and Leading Global Team.
 Map Agilent’s marketing & sales structure
 Characterize the organizational units by organizational and general attributes
 Define rules to determine the responsible organizational unit
 Completed 7 implementations till today(from Business side)

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
December 2003

Master's degree, Masters of Computer Applications

at IGNOU
Location : India

Specialties & Skills

CRM Organization/Territory Management

Sales Operations

Program /Project Management

Cross Functional Team management

Merger and Aquisitions

SAP CRM Business Functional

General Data Protection and Regulation

Enterprise Program management

Pre sales

Program Management

Sales Programs

Languages

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For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

Arabic

Beginner

Hindi

Expert

Training and Certifications

Project Management ( Training )

PMP
March 2009

Recommendations

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As Country Sales & Service Manager - Service Delivery in Agilent Technologies International

By Nishith Mandan (MANAGER) on 17-02-2013
"Mustafa was my direct hire and had worked with me in direct assignments like Service order billing , Functional process Engineer. This 2 profile has 2 challenge in common i. Managing partners stakeholder satisfaction ii. Reducing business impact on the financial loss. Mustafa met my expectation and there are situation when he has even exceeded it. Functional process Engineering was a profile after Oracle deployment and key business decisions on the release management where directly expose to the finances and investment looking at the economic down turn , his selfless effort allow me to take decision with parity and we succeeded even consolidating the roles for USA, Mexico & Canada. Service order billing has huge revenue stuck to recognize or from write off I must acknowledge Mustafa and team for the great recovery in this area and we made 7026KUS$ impact to our P&L. Since then Mustafa has been growing in different roles and I have been in touch to see my teammate or subordinates doing well in their career.. Honest , disciplined and innovative is his trade mark as individual."

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