Head of ATM and Cash Management
Al Rajhi Islamic Bank- Jordan
Total years of experience :18 years, 0 Months
• Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
• Meet with applicants to obtain information for loan applications and to answer questions about the process.
• Handle customer complaints and take appropriate action to resolve them.
• Compute payment schedules.
• Stay abreast of new types of loans and other financial services and products to better meet customers' needs.
• Review and update credit and loan files.
• Approve loans within specified limits, and refer loan applications outside those limits to management for approval.
• Confer with underwriters to aid in resolving mortgage application problems.
• Negotiate payment arrangements with customers who have delinquent loans.
• Supervise loan personnel.
• Market bank products to individuals and firms, promoting bank services that may meet customers' needs.
• Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action.
• Provide special services such as investment banking for clients with more specialized needs.
• Day to day front office operations
• Cash float in coming out going
• Cashing out big amounts with coordination of all parties
• Customer service and satesfaction
Directing the Business
Duties & Responsibilities:
• Day to day front office operations
• Incharge of 6 tellers
• Cash float in coming out going
• Cashing out big amounts with coordination of all parties
• Customer service and satesfaction
Duties & Responsibilities:
• Out doors sales and Distrebution
• Follow up with customers for orders
• Money collecting and Depositing
• Monthly plans for target achievement
Selected University Courses: • Management Principles. • Accounting Principles. (101&102) • Marketing Principles. • Public Policy Making. • Operations Research. • Purchasing Management. • Budgeting and Planning. Additional course work in Customer services and satesfaction