Muthu Vinayagam Peramanayagam, Analyst

Muthu Vinayagam Peramanayagam

Analyst

ISG Novasoft Technologies Limited

Location
India - Bengaluru
Education
Bachelor's degree, BBA
Experience
10 years, 8 months

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Work Experience

Total years of experience :10 years, 8 months

Analyst at ISG Novasoft Technologies Limited
  • India - Bengaluru
  • June 2010 to June 2013

ISG Novasoft Technologies Limited (ISGN) June 2010 to till date
Bangalore

Process Analyst

ISG Novasoft Technologies is a KPO based company mainly deals with Mortgage and Title Projects for a US based Client who additionally develops software application tools.

Currently working in a Semi-Voice Process (Outbound) for Appraisal Core Processing where we need to locate an Appraiser in US depending on the County/State to survey the Property value ensuring the Appraiser submits the report well on time before the Client due. Also need to review the report upon submission based on the conditions as per USPAP norms followed in US.

Roles and Responsibilities:

• Analyzing the appraisal report completed by an U.S certified appraiser which provides a valuation on the property with current market condition.
• Interacting with appraiser through calls and email to sort out the issues pertaining to appraisal reports and corrections sent to appraiser and helping them to upload reports.
• Mentoring/assisting the team by resolving the issues/concerns. Preparing management reports, process flow charts based on the updates given by the client.

Senior Executive at Indecomm Global Services
  • India - Bengaluru
  • August 2005 to June 2010

Indecomm Global Services (IGS) Aug 2005 to June 2010
Bangalore

Senior Executive

Indecomm Global Services is a BPO based company mainly deals with Mortgage Processing System for a US based Client, who additionally deals with Health care, Banking, Retail, etc…

I worked in a project called Mortgage Abstract Entry which is a part of Mortgage Processing System to prepare the Title Commitment Report for the customer. I was processing critical documents pertaining to the Mortgage Loans/Documents. I have to capture the data from the documents available for loan processing related to Tax, Mortgage, Judgment, Deed Information & other information including Title Holder/Mortgagor Information.

Roles and Responsibilities:

• Maintained a group of 6 members and monitored their productivity on daily basis, their internal and external accuracy on investigation.
• I handled Quality Check for all Orders and transition of the process.
• I had trained new recruits for the process regarding mortgage.

Data Entry Operator at Wisesoft Consulting India Pvt Limited
  • India - Bengaluru
  • November 2004 to July 2005

Wisesoft Consulting India (P) Ltd. November 2004 to July 2005
Bangalore

Data Entry Operator

Worked as an Online Verifier for verification, auditing and quality control of Medical Insurance Claim Policies for a US based Client. Need to type and verify the data provided on the medical insurance of the customers for the Client.

Marketing Executive\Admin Assistant at Shivaji and Co. Gas Suppliers Ltd.
  • India
  • November 2002 to October 2004

Shivaji and Co. Gas Suppliers Ltd. November 2002 to October 2004
Tirunelveli

Marketing Executive/Admin Assistant

I worked as a Marketing Executive for marketing the products within various parts in and around Southern India especially hospitals and factories and collecting the payments. Also I was maintaining the track records and follow up the orders and need to maintain office accounts, provide receptionist services and provide repairs to office equipment.

Roles and Responsibilities:

• Instrumental in achieving the sales targets set by the team.
• Market the products.
• I had to maintain the good relationship with the customers to enhance business development.
• I was providing the strategic planning to compete with the market trend.

Education

Bachelor's degree, BBA
  • at MS University
  • April 2012

Bachelor of Business Administration (BBA) COMPUTER LITERACY: Excellent in MS-Office and all application software.

Bachelor's degree, BBA
  • at MS University
  • April 2012

Specialties & Skills

Leadership Capabilities
Deadlines Meeting
Customer Service
Time Management
Team Management
TIME MANAGEMENT

Languages

English
Expert
Kannada
Intermediate
Tamil
Expert

Training and Certifications

Diploma in Computer Applications (Certificate)
Date Attended:
August 2010
Valid Until:
February 2011