Retail assistant
African + Eastern
Total years of experience :5 years, 0 months
Visual merchandising
• Customer service and satisfaction
• Monthly targets achievement. Average of +15% gross sales achieved
• Preparation of all promotional & seasonal launches
• Suppliers deliveries management
• Stocks control and inventory
• Customer complaints handling
• Handling cash and cards transactions, Foreign currency, gift vouchers, exchange and refunds.
• Build customers satisfaction
• Supervise and help the cashiers to solves the customers complaints
• Manage the customers queue
• Daily report to Manager
• Organize and manage the Store activities behalf of team
• Dealing and communicating with all sections in store due to barcodes, exchange and refund