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Nadia Ahmed Mohammed Saeed

T/L. Credi t& Risk

Canar Telecommunication Co. LTD.

Location:
Sudan
Education:
Diploma, Call Centre Essentials
Experience:
28 years, 7 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  28 Years, 7 Months   

September 2005 To Present

T/L. Credi t& Risk

at Canar Telecommunication Co. LTD.
Location : Sudan - Khartoum
- Developing credit control policies.
- Analyze credit data and receivable reports to determine the degree of risk involved in extending credit limits.
- Evaluate customer records and recommend payment plans based on earnings, savings data, payment history, and customer usage activity. - Prepare reports that include the degree of risk involved in extending credit seals.
- Review individual or commercial customer account to identify and select delinquent accounts for collection.
- Aging of receivables outstanding.
- Solving customer different billing complaints from the details of the invoice to the bill delivery.
- Motivating and ensuring professional development of team members
March 2003 To April 2005

Office Manager & Cashier

at Wassel for Telecom. System. Co. Ltd.
Location : Sudan - Khartoum
Customer Care Manager (collect customer complains and make analysis for it. Also I was an Office Manager (Fill time sheet -daily-absence report, all office work and Accountant).
June 2002 To May 2003

Customer Care Manager & Office Manager and Accountant

at Teleglobe Investment Co. ( Alo Marhaba )
Location : Sudan - Khartoum
Customer Care Manager (collect customer complains and make analysis for it. Also I was an Office Manager (Fill time sheet -daily-absence report, all office work and Accountant).
October 2001 To March 2002

Office Management

at Elsiddig M. E. Ibrahim Business
Location : Sudan - Khartoum
All office work
December 1999 To September 2001

Computer Technical

at Attamna Computer Services
Location : Sudan - Khartoum
Typing Arabic & English, and designing works and teaching Ms.office program
January 1996 To September 2000

Office Management

at Rasiat Co.Ltd
Location : Sudan - Khartoum
All office work. - Par- timer
June 1998 To September 1999

Computer Technical

at KIA Computer Centre
Location : Sudan - Khartoum
Typing Arabic & English Letters, Researches, Accounting reports and designing. and teaching MS.Office \[Program -Par- timer
January 1995 To January 1997

Accountant

at Imad Flour Mill Co.Ltd.
Location : Sudan - Khartoum
Cash Receiving & payment - Calculate commissions, Prepare payroll and daily cash flow report.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
September 2007

Diploma, Call Centre Essentials

at Call Centre Essentials
Location : Sudan
June 2006

Diploma, MS. Project

at Etisalat Academic
Location : Sudan - Khartoum
October 2005

Diploma, Understanding Telecom. Network & Services

at Etisalat Academic
Location : Sudan - Khartoum
October 2005

Diploma, Technical Report Writing

at Etisalat Academic
Location : Sudan - Khartoum
September 2004

Diploma, Quality Customer Service

at Etisalat Academic
Location : Sudan - Khartoum
January 1999

Diploma, Internet course

at Internet Garden
Location : Sudan
Introduction to Internet
December 1998

Diploma, Ms. Word , Ms. Excel

at Cartel Computer Service
Location : Sudan
Certificate in Office Programmed Courses, Excellent
November 1997

Diploma, Certificate in Computer accounting software,

at El Sahwa Computer Centre
Location : Sudan
Introduction & Operation, Ms. Windows and Quick Book programmed
Good
December 1997

Diploma, Computer courses

at Abdeen Computer Sc & Techno. Sc
Location : Sudan
Diploma in Computer, good
June 1995

Bachelor's degree, Accountant

at Omdurman Ahlia University
Location : Sudan
B.Sc. in Accountant, Good

Specialties & Skills

Call Center Supervisor

• Good communications and interpersonal skills

Self motivation and can work under stress

Co-operation with others effectively to achieve desired tasks "team spirit

Self-dependant and aimed to meet targets

Analytical and deterministic approaches in problems solving.

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Expert

English

Expert

Training and Certifications

Accountant Certificate ( Certificate )

Issued in: January 1997 Valid Until: - January 1997

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