Banqueting Sales Executive
Theregencykuwait
Total years of experience :23 years, 10 Months
My duties for this position occupied as described as the following:
Arrange the Banqueting Booking in Opera system
Answering the banqueting events inquires
Preparing the Function sheet for the Events (Weddings, Conferences, Exhibitions Etc)
Preparing the Daily Events report
Preparing the Casual and staff attendance reports and monthly payroll
Closing checks in Micros, and preparing the Store requests
Sending proposals and contracts for the functions .
• Responsible for Sales.
• Engaging with customers on a daily basis and meeting their needs by providing high degree of customer service.
• Managing the front house team and the housekeeping.
• Handling all payments transactions.
• Responsible for budgeting and forecasting.
• Helping the Business increase its turnover.
• Helping the business to reduce costs but not compromising on customer service.
My duties for this position occupied as described as the following:
• Responsible of successful budgeting by arranging a monthly meeting discussing achieved expected benefits.
• Elevating client relationship standards by constructing attentive follow up system.
• Responsible of elevating the distinguished level of hotel housekeeping qualities.
My duties for this position occupied as described as the following:
1.Ensuring high customer satisfaction rate in all levels .
2.Giving VIP customers a royal treatment in different circumstances.
3.Managed a team of 5 to 6 employees to perfectly achieve all intended goals.
My duties for this position occupied as described as the following:
1.Satisfying all guests inquiries
2.Monitoring check out and check in daily basis
3.Fully handling of the ticketing responsibilities for all hotel guests.
4.Ensuring a proper money exchange
1.Satisfy all guests needs
2.Point of reference with regards to their possibilities of entertainment 3.Provide information about sight seeing in Jordan, area churches, movies theatres
4.Ground transportation provision and arrangements
5.Information about hotel functions, services and facilities
6.Flight schedule information and confirmation of airline reservations.
-Telemarketing selling over the phone.
Selling time share