Nadia Nazzal, Banqueting Sales Executive

Nadia Nazzal

Banqueting Sales Executive

Theregencykuwait

Location
Jordan - Amman
Education
Diploma, E-Learning course budgeting
Experience
23 years, 10 Months

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Work Experience

Total years of experience :23 years, 10 Months

Banqueting Sales Executive at Theregencykuwait
  • Kuwait
  • My current job since April 2013

My duties for this position occupied as described as the following:

Arrange the Banqueting Booking in Opera system
Answering the banqueting events inquires
Preparing the Function sheet for the Events (Weddings, Conferences, Exhibitions Etc)
Preparing the Daily Events report
Preparing the Casual and staff attendance reports and monthly payroll
Closing checks in Micros, and preparing the Store requests
Sending proposals and contracts for the functions .

Hyatt Tower Manager at Grand Hyatt Amman
  • Jordan - Amman
  • My current job since February 2010

• Responsible for Sales.
• Engaging with customers on a daily basis and meeting their needs by providing high degree of customer service.
• Managing the front house team and the housekeeping.
• Handling all payments transactions.
• Responsible for budgeting and forecasting.
• Helping the Business increase its turnover.
• Helping the business to reduce costs but not compromising on customer service.

Assistant Tower Manager at Grand Hyatt Amman
  • Jordan - Amman
  • January 2008 to February 2010

My duties for this position occupied as described as the following:

• Responsible of successful budgeting by arranging a monthly meeting discussing achieved expected benefits.
• Elevating client relationship standards by constructing attentive follow up system.
• Responsible of elevating the distinguished level of hotel housekeeping qualities.

Assistant Manager Grand Club & Guest relations at Grand Hyatt Amman
  • Jordan - Amman
  • January 2006 to January 2008

My duties for this position occupied as described as the following:

1.Ensuring high customer satisfaction rate in all levels .
2.Giving VIP customers a royal treatment in different circumstances.
3.Managed a team of 5 to 6 employees to perfectly achieve all intended goals.

Front Office Clerk at Grand Hyatt Amman
  • Jordan - Amman
  • January 2005 to January 2006

My duties for this position occupied as described as the following:

1.Satisfying all guests inquiries
2.Monitoring check out and check in daily basis
3.Fully handling of the ticketing responsibilities for all hotel guests.
4.Ensuring a proper money exchange

Concierge Clerck at Grand Hyatt Amman
  • Jordan - Amman
  • July 2004 to December 2005

1.Satisfy all guests needs
2.Point of reference with regards to their possibilities of entertainment 3.Provide information about sight seeing in Jordan, area churches, movies theatres
4.Ground transportation provision and arrangements
5.Information about hotel functions, services and facilities
6.Flight schedule information and confirmation of airline reservations.

Telemarketing at Cities of the Sun
  • Jordan - Amman
  • January 2002 to July 2004

-Telemarketing selling over the phone.

Sales representative at Dream Land
  • Jordan - Amman
  • June 2000 to December 2002

Selling time share

Education

Diploma, E-Learning course budgeting
  • at Training course
  • February 2010
Diploma, Smart Selling (The smart administration skills cours 2009)
  • at Training Course
  • April 2009
Diploma, Train the trainer
  • at Training Course
  • January 2007
Bachelor's degree, French Literature
  • at Jordanian University
  • May 2005
High school or equivalent, General Secondary school
  • at Sukaina School
  • January 1998

Specialties & Skills

Transportation
Administration
International Contacts
Microsoft Office software & the Internet- Expert
Having national and international contacts including diplomatic,Executive managers,CEO
Preseting high level communication qualities
Having modern marketing stratigies
Constructing perfect budget stratigies
To ensure a minimum of 25 to 50% raise on sales turn over

Languages

Arabic
Expert
French
Expert
English
Expert