Naiyer Azmi, Resource and Planning Consultant

Naiyer Azmi

Resource and Planning Consultant

Saudi Electricity Company

Location
Saudi Arabia - Jeddah
Education
Master's degree, MBA
Experience
18 years, 10 months

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Work Experience

Total years of experience :18 years, 10 months

Resource and Planning Consultant at Saudi Electricity Company
  • Saudi Arabia - Jeddah
  • My current job since February 2012

•Assisting in the short listing of suitable candidates from applications.
•Dealing and advising on disciplinary and grievance procedures.
•Developing & improving existing HR procedures and processes.
•Making sure that any promotions, transfers and pay rises take effect as planned.
•Assisting in the set up and maintenance of client & candidate databases.
•Conducting inductions for new employees.
•Providing employment references for past employees.
•Organizing and arranging interviews for candidates.
•Writing the terms of employment & contracts for new employees.
•Conducting interview with job applicants, asking relevant questions.
•Deciding which online job sites & newspapers to advertise jobs in.
•Conducting pre-employment checks on job applicants i.e. references, medical approval, academic etc.
•Preparation and Updating Projects status, labor histogram and Financial forecast.
•Preparing cash flow and projects monitoring and update.
•Projects monitoring and update
•Departmental Procedure Implementation.
•Manpower mobilization, demobilization and transfer.
•Preparation of weekly and monthly reports.
•Employment and compliance to regulatory concerns regarding employees.
•Employee on boarding, development needs assessment, and training.
•Assisting with the day-to-day efficient operation of the HR office.
•Employee safety, welfare, wellness, and health reporting.
•Maintaining employee files and the HR filing system.
•Employee orientation, development, and training logistics and recordkeeping.
•Company employee communication.

Human Resource Coordinator at Convergys
  • India - Delhi
  • January 2010 to February 2012

• Maintain files and records - new hires, transfers, terminations, changes in job classifications, merit increases
• Developed excellent knowledge of labour card and visa processing with the immigration department.
• Support, guide and coach team members to be caring, warm and courteous to all employees regardless of class, nationality, culture, race or creed so that customers are treated equally without discrimination.
• Responsible for keeping track records and maintaining of employees personal file.
Advertise staff vacancies, assess applications, interview applicants, give selection tests, and prepare reports. Also make recommendations to management about staff appointments on a junior and supervisory level.
• Preparation of offer letter and pre joining formalities.
• Manage all matters relating to contractual agreements with employees. Coordinate new visa processing with the immigration department.
• Coordinating in recruitment and training programs.
• Handling and assisting in tracking and reporting of MIS.
• Interpret company policies to workers and enforce compliance to the same.
• Recommend measures to improve customer service and quality. Initiate and suggest plans to motivate employees to achieve work goals.
• Independently handling additions and deletions from insurance.
• Recommend and initiate personnel actions, such as promotions, transfers, discharges and disciplinary measures.
• Assess team performance and provide reports identifying strength and areas needing development.
• Communicate to team members all the latest updates/ changes to procedures, special information and important notifications from the management.

Microsoft Global Escalation Engineer (SME) at Convergys
  • Other
  • February 2007 to January 2010

I was working as Subject Matter Expert in Convergys Microsoft Global Escalation Team, which handles highest level of technical escalation calls for all Microsoft Desktop Consumer Products (Windows OS, Microsoft Office Suites etc.) from all over the world. We also provide consultation globally to all Microsoft Level 2 engineers worldwide via phone, email and cha support. Our team reports bug related with all Microsoft Desktop Consumer Products. Testing new versions of Microsoft Desktop Consumer Products.

Beside this I have also worked with Windows 7 (OS) Set up Team & Office and Outlook Set up Team as L1 and L2 technician, where I learned more about operating systems and Office Suites. We provide technical support over the phone to our customers.

• Handling highest level of technical escalation calls for all Microsoft Desktop Consumer Products (Windows OS, Microsoft Office Suites etc.) from all over the world.
• Providing consultation globally to all Microsoft Level II engineers worldwide via phone, email and chat.
• Researching and reporting bug related with all Microsoft Desktop Consumer Products to Microsoft Development Team.
• Testing new versions of Microsoft Desktop Consumer Products.
• Barging calls and giving feedback to the new agent and team members.

Demi-Chef de Partie Tr. at Oberoi
  • Other
  • May 2005 to May 2007

• Ensure that all foods are prepared in accordance to the standard recipe.
• Strictly followed highest standard of hygiene and safety measures.
• Maintaining food temperature to avoid any damage.
• Daily indenting and make sure that all raw material are available.
• Developing/introducing new dishes with the help of Executive Chef.
• Auditing while raw material delivery to ensure quality standard.
• Planning and organizing various festivals at our outlet.

Education

Master's degree, MBA
  • at Bharathiar University
  • December 2012

Human resource

Bachelor's degree,
  • at Institue of Hotel Management
  • May 2005

Specialties & Skills

Talent Acquisition
Performance Management
Microsoft Office
Recruitment
HR Service Delivery
More than Seven years of experience

Languages

English
Expert
Arabic
Beginner
Urdu
Intermediate

Training and Certifications

MCP (Certificate)
Date Attended:
January 2010
Valid Until:
January 2012