Senior Solution Specialist
Microimage (Pvt) Ltd
Total years of experience :16 years, 5 months
Responsible for scoping the business requirements and developing technical solutions. Involved in developing the implementation approach and managing the impact on all business areas. Responsible for all aspects of the project from business analysis to plan management, stakeholder engagement and Post Implementation support.
** Managed the analysis and implementation of several large IT projects.
** Delivered Functional and User Acceptance Testing. ** Writing Business Requirement Specifications that successfully delivered necessary change in a manageable and non-intrusive way.
** Travelling to various locations in Srilanka and Maldives to engage with multiple stakeholders across the company to ensure all processes and requirements were accurately defined.
** Implementation of new designs within the Business Operating Model.
** Involved in workshops / training / presentations. ** Assisting in the preparation of user and system test plans.
** Providing a link between the company, customer, the development team and any third-party regarding software functionality throughout the development cycle.
Implement and perform the bellow tasks throughout the Project life cycle in web based Enterprise Human Resource Management software.
o Requirement gathering and finalization.
o Create Project Plans and Schedules.
o Implement the Solution at the customer premises.
o Provide necessary trainings to the End users.
o Conduct UAT sessions.
o Handle the project related issues and achieve expected milestones.
o Post implementation support for customers.
• IT Executive - Dhammika Enterprises (Kurunegala) - November 2007 to January 2008
Job Role
Assist the system users to resolve their problem by coordinating with software solution providers.
Maintain system backup procedures.
Professional Diploma in Information Technology (DNIIT – Software Engineering)
• G.C.E Advance Level Examination - 2003 Biology Stream - Ibbagamuwa Central College - Ibbagamuwa
• G.C.E Ordinary Level Examination - 2000 Obtained six D's, Three C's and One C - Ibbagamuwa Central College - Ibbagamuwa