Operations Assistant Lecturer
German University in Cairo
Total years of experience :2 years, 0 months
Preparation of tutorials
Explaining and solving practical examples on lecture material
Managing coursework and course assessments (projects, assignments, quizzes and exams)
Responsibilities
• Handling all quality assurance activities related to Faculty of Management
• Preparing all documents required by Accreditation Agencies
• Initiating Curriculum Committee in the Faculty of Management which aims to increase the communication between the students and the university
• Assisting in the initiation of the Curriculum Committee in other faculties in the GUC
• Attending workshops in campus about communication skills and classroom management
Responsibilities:
• Identify and communicate with local and international suppliers of workshop equipment, furniture, and other products.
• Providing administrative and logistic support to the project’s Egyptian partner: Mercedes-Benz SAE in establishing the Mechatronic Academy in Egypt.
• Financial Controlling with all necessary financial documents managing all expenses covered by the project.
• Monitoring and analyze monthly operating results against budget.
• Traveling to Germany to get experience from best practices in Germany such as the C.B.S in Gaggenau.
• Establishing and maintaining the project’s supply chain management system.
• Providing logistical support for all project activities.
• Preparing tracking documents for meetings, and update tracking tools regularly.
• Following up on progress reports, submission of weekly and monthly reports and other information material.
Responsibilities
• Analyzing the sales of Mercedes-Benz spare parts in 115 different markets and to use statistics at a conference in Dubai where they served as examples of best practice.
• Analyzing customer complaints from Africa, Central Europe, and the Middle East addressed to Daimler AG in Stuttgart.
• Using the online database of key after-sales figures tool to create several reports and statistical comparisons. Those reports are kept available to market managers with information about the after-sales performance.
• Assisting in the creation of presentations for a Daimler joint venture project in North Africa.
• Assisting in developing a four-month training program that Daimler offers to selected African employees of Mercedes-Benz importers. This training helped increase number of qualified technicians.
Graduation Project: ‘Quality Management in the Automotive Industry’. This project studied dimensions of service quality in the automotive industry using “Mercedes-Benz Mechatronic Academy” as a case study. BSc was obtained with an excellent grade with honors, GPA 1.12. Activities and Societies: • Member of Model Organization of Islamic Cooperation (MOIC) which is one of the most famous simulation models of the Organization of Islamic Conference (OIC) in Egypt. My role was to participate in a number of economics sessions and represent the country of Tunisia in the final conference after completion of the course. • Internship at Scimitar Production Egypt LTD at HR department.
