naouel mastoura, HR ASSISTANT

naouel mastoura

HR ASSISTANT

Clerprem

البلد
تونس - بنزرت
التعليم
بكالوريوس, applied language and multimedia
الخبرات
6 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :6 years, 11 أشهر

HR ASSISTANT في Clerprem
  • تونس - بنزرت
  • يونيو 2010 إلى ديسمبر 2012

HR ASSISTANT at Clerprem
June 2010 - Present
Responsible for recording all employee information such as personal data, attendance, benefits, compensation, tax data and, holidays. Always displaying the utmost discretion when dealing with any sensitive or personal issues.

Duties: * Answering phone calls, dealing with enquiries and provide general information to job applicants regarding HR procedures.
* Preparing and issuing employment contracts to new employees.
* Making sure that all employee records are accurate and well maintained.
* Organising induction ceremonies and training for new staff.
* Compiling the following data about employees: payroll - such as hours worked, taxes, pension contributions and also timesheets.
* Setting up and maintaining a employee's personnel files.
* Updating both manual and electronic personnel records when a employees personal details change.
* Involved in the performance review of staff.
* Authorising and issuing pay-slips.
* Finalising paperwork for when a member of staff leaves employment

Operation Manager في Plascopart
  • تونس - تونس
  • فبراير 2008 إلى مايو 2010

Operation Manager at Plascopart
Feb. 2008 - until May 2010
• Acted as a leader within the firm during the process of product planning and marketing.
• Played vital role in planning product strategy and road map.
• Presented market and product required documents along with the features and reasoning.
• Worked and coordinated with third parties to develop business relations and partnerships.
• Handling flights and hotel bookings..
• Positioned the product in the market according to the demand.
• Demonstrated the product to the customers.
• Prepared monthly revenue forecast, keeping track of the output.

Customer Service agent في Avis
  • الإمارات العربية المتحدة
  • فبراير 2006 إلى يناير 2008

Avis - Customer Service agent
Feb.2006 until Jan 2008
• Respond to inquiries from clients about the availability and cost of vehicles
Take reservations.
Explain the conditions of rental or lease.
Complete customer paperwork.
Take the vehicle to the customer identify the existing irregularities and scratches and show all the special features.
Checking mileage and damage inspection when vehicles are returned.
Take payments.
Provide support services and sales.

الخلفية التعليمية

بكالوريوس, applied language and multimedia
  • في FACULTY
  • يونيو 2006

Bac+3 Multilingual: English, Arabic, French, Italian fluent

Specialties & Skills

Adobe Photoshop
Microsoft Excel
Windows 7
Outlook
ANSWERING
BENEFITS
COMPENSATION
CONTRACTS
EMPLOYEE RECORDS
INDUCTION
PAYROLL
PERSONNEL RECORDS

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متمرّس
الايطالية
متمرّس

التدريب و الشهادات

creation of the CD interactive advertising (تدريب)
معهد التدريب:
TEEK WEEN
تاريخ الدورة:
January 2006