Nasim Al Eissa

Retail Sales Agent at Etihad Airways

• United Arab Emirates - Abu Dhabi
• My current job since December 2008

 Computing sales projections, evolving sales strategies, ascertaining resource and budgetary requirements, contributing to critical policies and decisions necessary to attain stated sales KPIs/ figures.
 Evaluating and motivating the sales force. Conducting periodic reviews of team members - aligning/planning individual activities with quarterly and year-end sales objectives.
 Resolving customer disputes, maintaining excellent client relationships, developing a personal business portfolio of high value clients.
 Prioritizing sales activities and client contact schedule to optimize sales initiatives and achieve stated business objectives.
 Monitoring market trends and developing long term relationships with key clients, attending client meetings with individual members of the sales team, providing feedback and closing critical sales deals.
 Actively participating in key marketing activities, networking with - present and prospective - clients. Making strategic contributions to product launches, promotions, and advertising and high profile exhibitions.
 Maximizing sales opportunities across existing client portfolio, developing strategic partnerships and formulating account plans.
 Submitting regular reports on performance trends and revised projections vis-a-vis initial targets.
 Training sales staff, enforcing organizational rules and regulations within department.