Supply Chain/Operations Manager
Petrofac International LTD
Total years of experience :17 years, 3 months
➔ My role was to oversee supply chain operations with several GCC & international Oil & Gas clients and ensure lean customer centric solutions are implemented in the most cost and time effective manner.
Responsibilities:
▪ Supervised, trained and monitored the KPIs of around 6 to 8 people (site based, and office based) on each SCM project
▪ Analyzed and reviewed around 60 technical bids analysis (scope of work, execution, method statement, clearance procedures, supplier’s expertise…etc.)
▪ Headed Logistics operations for Bab Habshan Phase 2 (ADCO) in Abu Dhabi
▪ Part of onshore and offshore team heading logistics for ZADCO based in Abu Dhabi
▪ Anticipated and prevented potential bottlenecks and delays to ensure timely project delivery.
▪ Played a critical role in digitalizing our entire SCM procedure and drastically reduced the time spent locating paperwork.
▪ Revamped the entire Supply Chain journey for Turkey - from origin to final destination (last mile)
▪ Continuously provided out of the box logistics solutions to tackle delays, acting as a subject matter expert
▪ Designed and offered long term delivery strategies for our clients to help them achieve better future results.
▪ Established a unique team culture by fostering ownership and proactivity, while constantly seeking improvements.
▪ Sourced key suppliers, negotiated best rates and established stringent service level agreements
Achievements:
▪ Achieved every project milestone 100% on-time on all Planned Long Lead Items, avoiding Millions of USD in penalties
▪ Saved up to 30% on Logistics budget by better planning, risk prevention and rate negotiations (USD 3.3 Million vs 5 million)
▪ Drastically accelerated and simplified a client’s PMV certification procedure by customizing their digital online portal.
▪ Reduced inspection approval time for PMV certification from 2 weeks to 4 days.
▪ Was quickly noticed and selected for the Personal Development Program in light of my achievements
▪ Promoted 3 times in a row and was given more responsibilities (supervisory, budget & projects size) within the first 4 years.
▪ Significantly reduced
➔ My role was to drive more footfall and increase revenue for our BMW agency accounts in Abu Dhabi, Oman, Qatar, Bahrain, in line with BMW’s corporate identity and brand guidelines.
Responsibilities:
▪ Audited various accounts and designed sales & marketing strategies in line with each account’s objectives.
▪ Supervised and monitored a team of 5 creative and media buying team members on a daily basis (campaigns & operations)
▪ Played a key role in designing and executing up to 25 ATL & BTL Ads per week to increase showroom visits.
▪ Conducted various launch events for X6, 5, 6 and 7 series (i.e. had the privilege to organize the 1st BMW X6 launch ever)
▪ Sought out revenue growth opportunities with each account by suggesting new products (i.e: different ad placement ideas..)
▪ Implemented repeat business campaigns (i.e.: maintenance services…etc.) by creating offers for existing clients
▪ Involved in online CRM program which was launched to all GCC dealers. Increased customer centricity.
▪ Created synergies between BMW’s HQs ads and agency ads to ensure the most effective use of companies’ budgets.
▪ Oversaw each clients’ creative and media budget, offering recommendations in line with their sales targets
▪ Took an active role in creating a large GCC telephone survey (200K+ DB) by suggesting survey questions and providing action steps to increase footfall in each agency, according to the survey results and each market specificities.
Achievements:
▪ Increased sales for my accounts (between 7% and 20%) after as little as 5 months in my role.
▪ Promoted to Senior Account Manager within a year, which made me the youngest Senior Account Manager in the agency.
▪ Was able to save 15% of clients budget by negotiating better rates and free ads, generating more value for my accounts
▪ Received a recognition email from a previously unsatisfied client GM, only 2 weeks after I started my new role.
▪ Played a key role in securing large (volume) orders for my clients by designing an effective sales / communication pitch
▪ Boosted showroom footfall by up to 20% per month, for each of my accounts, despite the financial / property crisis.
Was honored to act as Class Representative for 3 semesters. List of courses taken: • CAREERS MANAGEMENT • CASE METHOD • COMPETITIVE & CORPORATE STRATEGY • CRITICAL THINKING • ECONOMIC ENVIRONMENT AND COUNTRY ANALYSIS • ETHICS WORKSHOP • FINANCIAL ACCOUNTING • MARKETING MANAGEMENT • NEGOTIATION • NETWORKING • ONLINE TOOLS WORKSHOP • PRE-PROGRAM FINANCIAL ACCOUNTING • PREPROGRAMME QUANTITATIVE METHODS • PRESENTATION SKILLS • TEAMBUILDING • VIRTUAL LEADERSHIP • ENTREPRENEURIAL MANAGEMENT • FUNDAMENTALS OF FINANCIAL MANAGEMENT • GLOBAL OPERATIONS & SUPPLY CHAIN MANAGEMENT • INFORMATION SYSTEMS MANAGEMENT • LEADING PEOPLE & TEAMS • MANAGERIAL ACCOUNTING • WAS: CULTURE AND SOCIETY OF INDIA • WAS: CULTURE AND SOCIETY OF JAPAN • ADVANCED FINANCIAL MANAGEMENT • BUSINESS PLAN • BUSINESS, GOVERNMENT & SOCIETY • CAREERS DEVELOPMENT • INNOVATION AND PROJECT MANAGEMENT • LEADING CHANGE • MANAGEMENT CONTROL • MANAGING PEOPLE AT WORK • MARKETING STRATEGY AND • PERSONAL BRANDING • STRATEGY IMPLEMENTATION
Bachelors in Public Administration
