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Natalia Vetrila

Client Manager

Always Property LLC

Location:
United Arab Emirates - Dubai
Education:
Master's degree, Psychology
Experience:
19 years, 9 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  19 Years, 9 Months   

May 2013 To Present

Client Manager

at Always Property LLC
Location : United Arab Emirates - Dubai
• Attending clients’ requirements, scheduling viewings, negotiating sales prices between both parties-Sellers and Buyers.
• Closing deals and collecting payment checks, submitting closed deals to the finance department
• Publishing properties: taking sellers' consent, taking photos of the properties, writing the marketing text, publishing the unit on the web site.
• Cold calling.
February 2011 To February 2013

Leasing Manager

at The H Hotel Office Tower
Location : United Arab Emirates - Dubai
• Responsible for managing the day-to-day activities within the Leasing Department, attracting new tenants, vetting prospective clients, rental negotiations and the development of attractive leasing packages
• Ensuring all objectives and targets are achieved by monitoring results and implementing changes if necessary to guarantee maximum optimisation of resources
• Preparing weekly and monthly reports on the status and performance of leasing activities and completing all necessary documentation required to fulfil activities such as leasing, renewals, moving in and moving out
• Providing excellent customer service to ensure repeat business by developing and maintaining long term relationships with existing tenants and real estate brokers, plus coordinating with tenants on a daily basis to resolve issues
March 2010 To January 2011

Administrator – Commercial Leasing Department

at EMAAR, Hamptons International LLC
Location : United Arab Emirates - Dubai
• Managing the day to day running of the office, including publishing properties, taking landlords' consent, emailing the terms of business, taking photos of the properties, writing the marketing text, publishing the unit on the web site
• Other duties included dealing with and resolving customer queries, monitoring staff attendance, submitting closed deals to the finance department and working in the call centre
June 2009 To March 2010

Leasing Agent

at EMAAR,Hamptons International LLC
Location : United Arab Emirates - Dubai
• Attending clients’ requirements, scheduling viewings, negotiating leasing prices between both parties-Landlords and Tenants, closing deals and collecting payment checks, submitting closed deals to the finance department
• Publishing properties: taking landlords' consent, emailing the terms of business, taking photos of the properties, writing the marketing text, publishing the unit on the web site.
• Working in the call center
November 2007 To June 2009

Supervisor

at MAF Fashion LLC
Location : United Arab Emirates - Dubai
• Initially employed as Senior Sales Associate within the ‘Jane Norman’ Clothing Department, responsible for selling merchandise and ensuring good quality customer service at all times
• Responsible for handling cash, replenishing stock, organising stock take and preparing sales and banking reports
• Promoted to Supervisor and was responsible for running the ‘Jane Norman’ department, planning work for each team member, monitoring their performance and implementing changes to improve results
• Dealing with staff and customer queries and managing the development and training of all staff within the department
September 2006 To November 2007

Lecturer of Psychology Management

at Moldova State University
Location : Moldova
• Responsibile for planning and presenting the curriculum for Psychology Management, utilising cooperative learning techniques and providing individual instructions to meet the needs of students
• Implementing a positive discipline plan which promoted student responsibility and problem solving skills
September 2005 To September 2006

Psychologist

at High School “Traian”
Location : Moldova
• Employed whilst studying at university, responsible for Psych diagnosis, Psych prophylaxis, Consulting, Psychotherapy, Parents relationships and Classroom Management
May 2003 To February 2004

Pedagogue

at Kindergarten 180
Location : Moldova
• Responsible for all aspects of teaching children at Kindergarten, implementing a positive discipline plan which promotes each students’ responsibility and problem solving skills

Education

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Let employers know more about your education; remember, be clear and concise.
July 2006

Master's degree, Psychology

at Moldova State University
Location : Chisinau, Moldova
Master's degree thesis ''The impact of Emotional Intelligence on reducing the preteenagers' frustration''.

Specialties & Skills

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Russian

Expert

English

Intermediate

French

Intermediate

Romanian

Expert

Training and Certifications

Leadership Skills Training ( Training )

The H Hotel
January 2013

Communication and customer service skills ( Training )

MAF Fashion
December 2007

RERA Phase 2 ( Training )

Dubai Real Estate Institute
June 2013

RERA Phase 1 ( Training )

Dubai Real Estate Institute
January 2010

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