Human Resources Manager
PWG Group
Total years of experience :24 years, 7 months
*Recruiting, interviewing, hiring, and training new staff in the department;
*Overseeing the daily workflow of the department;
*Providing constructive and timely performance evaluations;
*Handling discipline and termination of employees in accordance with company policy.
Duties/Responsibilities:
*Partnering with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning;
*Providing support and guidance to HR generalists/recruiters, management, and other staff when complex, specialized, and sensitive questions and issues arise; required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
*Managing the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles;
*Collaborating with departmental managers to understand skills and competencies required for openings;
*Analyzing trends in compensation and benefits;
*Researching and proposing competitive base and incentive pay programs to ensure the organization attracts and retains top talent;
*Creating learning and development programs and initiatives that provide internal development opportunities for employees;
*Overseeing employee disciplinary meetings, terminations, and investigations;
*Maintaining compliance with federal, state, and local employment laws and regulations, and recommending best practices; reviewing policies and practices to maintain compliance;
*Maintaining knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
* Recruitment and Headhunting (360-degree recruitment process; White and Blue Collar recruitment and Selection; C-level Management Mapping Out and Headhunting; Technical/Engineering and Functional Personnel Acquisition on behalf of a client);
* An international and country-wide trading brokerage for ultrafine copper powder, copper ingots, copper cathodes, scrap copper cables & wires; aluminum ingots; aluminum metal frames scrap; HMS1&HMS2 rails scrap; construction industry rebars & billets; iron pipes & bars; refined gold bullions, raw gold bars & nuggets; rough and polished diamonds; Icumsa45 Sugar; Urea46; etc.
* Human Resources Management
* Recruitment Management
* Administration and, partially, factory Operations Management
* Maintained administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities;
* Accomplished staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures;
* Provided supplies by identifying needs for reception, switchboard, mailroom, and kitchen; establishing policies, procedures, and work schedules;
* Provided communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices;
* Purchased printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices;
* Completed special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results;
* Provided historical reference by developing and utilizing filing and retrieval systems;
* Improved program and service quality by devising new applications; updating procedures; evaluating system results with users;
* Achieved financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances;
* Maintained continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs;
* Maintained professional and technical knowledge by attending educational workshops; benchmarking professional standards; reviewing professional publications; establishing personal networks;
* Contributed to team effort by accomplishing related results as needed.
Key Objectives of Recruitment Specialist:
* The recruitment specialist is responsible for the monitoring and improvement of the recruitment process in the organization. The specialist evaluates different recruitment channels and sources and their performance for particular job positions.
* The recruitment specialist investigates opportunities for the introduction of new recruitment vendors, monitors expenditures per vendor and the job vacancy. The specialist recommends best performing recruitment agencies and channels to be used. The optimization of the recruitment budget is another focus. The specialist should introduce the lean recruitment process, which eliminates most recruitment process steps.
Key Responsibilities:
* Analyzed the recruitment process performance, prepared the recruitment dashboards, presented dashboards, recommended changes to the recruitment process and implements changes;
* Analyzed the performance of recruitment agencies, the cost per hire, time to hire and recommends changes and improvements;
* Tracked the list of the recruitment agencies and their terms and conditions; introduced standardized terms and conditions for the recruitment vendors if possible;
* Analyzed the recruitment software and recommends and implements changes to it;
* Measured the performance of HR Recruiters and provides feedback to them;
* Identified difficult job vacancies and investigates the best recruitment approach for them;
* Analyzed the recruitment software and implements changes and improvements;
* Kept the documentation of the recruitment process up to date.
Key Skills:
* Recruitment and Job Interviewing Skills;
* Analytical Skills;
* Communication Skills;
* Process Improvement Skills;
* Basic Project Management Skills.
* Overall management of HR function; including recruitment, employee relations, manpower planning, compensation and benefits, HR operations and other related activities;
* Business Development Management and Client Management;
* Headhunting the C-level and Mid- to Senior level candidates for both functional and technical posts;
* A Skilled and Unskilled Labour force procurement and supply from Subcontinent and Asia that covered the following industries:
o Civil turn-key projects in industrial developments, general contracting, infrastructure, road construction, civil works in addition to Quarries & Crushers;
o Real estate and infrastructure development, Multi-storey residential and commercial buildings, housing projects, schools, hospitals, luxury villas, mosques, shopping malls and more;
o Manufacturing, molding, fabrication, casting and pre-casting yards and facilities in industrial zones;
o Oil and Gas Construction.
* Secured repeat orders of min 500 of skilled and unskilled labourers from Subcontinent and Asia per project per Client;
* Designed innovative and cost-effective recruitment strategy to attract and select the best talent, to support the end to end hiring process across all levels of the business;
* Worked with the business to identify key competencies for roles, ensuring the appropriate candidate selection is achieved;
* Identified, set up and evaluated effective channels for attracting direct candidates for key roles, continually assessing to ensure consistency in pipeline and maintaining appropriate cost per hire; Utilized social media channels;
* Created talent pools for key roles and locations to utilise quality applicants, providing a primary cost-effective pipeline, whilst measuring results and making process enhancements;
* Reviewed and maintained the company's PSL;
* Pre-screened all candidates for suitability before their interview with the business manager;
* Managed the HR team with employee on-boarding and inductions;
* Created and set standards for ensuring recruitment processes were efficient and effective throughout the whole of the recruitment cycle whilst evaluating and analyzing metrics.
My Role in the Company is covered by the following functions:
*Workforce Planning and Recruitment
This covers workforce planning, recruitment, internal transfer, job description, classification and evaluation, terms of appointment, acting and additional duties pay and secondment.
*Performance Management and Salary Progression
This covers employees’ performance evaluation and progression through range.
*Personnel Management
This covers working hours, benefits entitlement and business expenses.
*Grievance and Discipline Management
This covers grievance, discipline and code of conduct.
*Separation Management
This covers employee resignation, termination, gratuity/pension and exit interviews.
My Fields of Action are the following:
*Established the HR Policies and Procedures Manual for the Company, which defined policies and procedures that govern all aspects of the Company’s HR related transactions; provided a framework for harmonizing the Company’s approach to HR management; protected the Company’s interest and safeguarded its assets and operations by setting out clear and concise rules that would be followed when executing HR related transactions
*Systematically prepared the HR Department’s Policies and Procedures Manual, HR Forms, Employee Files and Records for the procedure of the ISO 9001:2008 Quality management systems certification of the Company
*Preparing offer of employment letters; Staff Induction; Training employees; Coaching Staff Members
*Helping Managers to be able to get the best out of their teams; Motivation of Staff Members
*Creating and enforcing KPIs; Performance Management; Conducting job evaluations, job analysis reports
*Frequent Employee evaluations and assessments
*Weekly Staff Meetings; Setting of the Goals; Conducting Staff Appraisals;
*Skills GAP analysis and Training Plans
*Contingency Manpower Planning; Succession Planning; Building up a pipeline of potential candidates
*Organizational Design; Writing Job Descriptions and Job Specifications according to the needs of business
*Employee Satisfaction Surveys; 360 Degrees survey analysis
*Recruitment management, inclusive but not limited to the posting of jobs internally via the Company web portal and also externally via job boards, agencies, executive search firms and etc
*Scheduling and coordinating interviews, conducting pre-screening components and candidate reference checks as required
*Knowledge and utilization of the UAE Labour Law - Federal Law No. 8 1980 plus Amendments and Appendixes
*Administrative Management; Employment Contracts; On-boarding; Annual Performance Appraisals; Grievances; Disciplinary Actions; Terminations
*Supervising two PRO’s; Co-ordination with PROs for the Staff Visa arrangement/renewal; Speaking to PROs in Arabic Language
*Handling employee insurance cards and annual renewal of medical insurance
*Applying appropriate legislation, payroll and HR policies to ensure accurate preparation of payroll; Verifying pay run accuracy and reconcile payroll; Responding to employee inquiries as they relate to payroll and benefits
My Responsibilities are the following:
*Hands-on, day-to-day support and coaching and leadership to managers and employees on a wide range of human resource issues, including the application and understanding of policies, practices, disciplinary issues, performance management, employee relations, recruitment, and developmental opportunities ensuring alignment with corporate objectives
*Supporting and enhancing human resource programs that are currently in place, including recruitment, performance management, training, and compensation and benefit programs
*Assisting with the development of harmonized human resource policies for the organization, including determining current practices, conducting best practices research and gathering input from management and employees to design policies that support the Company’s business
* Managed recruiting activity of the organisation, developed & implemented recruitment strategies, streamlining of global recruitment campaigns
* Strategies contingency plans and handled annual staff appraisals
* Organised training sessions and workshops for executives at the Recruitment and Business Development & Operations teams, etc.
* Reported directly to the Regional General Manager and Global Head of Recruitment
* Was in charge of seven subordinates in the UAE and the Region
* Provided professional support & advice on recruitment issues and challenges foreseen to the country and departmental managers and advised managers on best practices in recruitment and selection
* Ensured that all recruitment projects are running to the deadlines allocated
* Prepared job descriptions and personnel specifications, drafted job advertisements and decided on how & where jobs would be advertised, designed application forms and prepared other recruitment material such as presentations
* Provided more creative solutions to recruitment, especially if it is proving problematic
* Lead & guided subordinates to be successful at screening application forms, short listing applicants
* Implemented selection processes, conducted interviews and technical skills questionnaires
* Managed and negotiated annual subscriptions to the global job boards
* Trained staff in interviewing techniques
* Worked with country managers within organisation to recruit staff, as well as external agencies such as recruitment agencies
* Provided services to eminent clients: ADCO, ZADCO, ADMA, GASCO, TOTAL ABK, SBM, SATORP, JGC and etc.
* Managed a complete recruitment cycle: research of the market trends and news, due diligence on potential clients, business development management, communication and meetings with clients, headhunting top performing candidates within the industry, screening, selecting and interviewing candidates, managing and training research consultants, following up with the clients and candidates, invoicing the clients and following up on the payments.
* Covered the top level executive search for technical and functional appointments in MENA, handled search & selection of mid- to senior level engineering and functional personnel, contractual secondment of temporary engineering staff for EPC and Energy projects.
* Utilized knowledge of the UK and UAE Labour & Employment Law, E-Recruitment, Mass Recruitment, Development and Write-up of a Job Analysis and Job Description.
