Natharsha Rahmaniya, IT Admin

Natharsha Rahmaniya

IT Admin

Brayan Electromechanical Works LLC

Lieu
Émirats Arabes Unis
Éducation
Diplôme, Microsoft Networking
Expérience
11 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :11 years, 2 Mois

IT Admin à Brayan Electromechanical Works LLC
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis mars 2016

Responsible for maintaining the company’s
IT Network, servers and security systems.
Duties:
 Managing and supporting office IT Network
 Resolving all support tickets raised to the service desk in a timely manner
 Maintaining the company’s IT Inventory to meet new requirements
 Active Directory administration in server 2012 environment
 Configuring DNS, DHCP, File server and access points
 ZK Time and Attendance system and Door Access System maintenance
 Administering Google Apps for Work for Email and collaboration services
 Configuring Google sync with outlook 2013
 Regular backup of all departments data to WD NAS storage
 Installing and configuring Real soft ERP application
 Installing and configuring AutoCAD and other engineering, design related software
 Provisioning computers, laptops, server, switches, router and internet connection for all projects
 Coordinating with suppliers to arrange rented printers and plotters for all the sites
 Planning and implementing site office LAN/WAN network
 Remote and onsite support to all the site offices

System Support Engineer à ATA
  • Émirats Arabes Unis - Dubaï
  • mars 2013 à février 2016

Responsible for supporting the IT infrastructure of the entire organization at all levels.
Ensure the proper function of all hardware and software for smooth business operations.
Duties:
 Install, upgrade, support and troubleshoot XP, Windows 7, Windows 10 and Microsoft Office and any other authorized desktop applications
 Install, upgrade, support and troubleshoot computers, laptops, printers, and any other authorized peripheral equipment
 Configuring 3Com Baseline switch 2250 plus
 Performs general preventative maintenance tasks and remedial repairs on computers, laptops, printers and any other authorized peripheral equipment
 Diagnose and quickly resolve a wide range of Windows applications problems to help minimize downtime
 Troubleshooting network connectivity in a LAN/WAN environment
 Responsible for tracking hardware and software inventory
 Familiarize end users on basic software, hardware and peripheral device operation
 Requesting and coordinating vendor support
 Installing and configuring FOCUS ERP software package
 Installation of POS terminals and Software for retail outlets
 Remote support to branch office and retail outlets
 Configuring CFS, VPN, Dynamic DNS, NAT, Port Forwarding in Sonicwall TZ 210 and Untangle firewall
 Monitor and maintenance of HP Proliant ML servers
 AD, DNS, DHCP administration
 Exchange 2007 mail server administration like adding and removing mailboxes, managing public folders and journal rules, mail store backup
 PST export, backup, archiving and policy enforcement.
 Storage allocations and regular backup of NAS server
 Managing virtual copies(VM) of servers for disaster recovery
 Responsible to maintain company and specific brand websites hosted at Godaddy.

Éducation

Diplôme, Microsoft Networking
  • à Sansbound School of Networking
  • avril 2012
Baccalauréat, Computer Science
  • à SRR Engg College/Anna University
  • avril 2011

Specialties & Skills

Windows Support
Microsoft Operating Systems
Windows Server 2003
System Administration
Windows Network Administration
Sonicwall/Untangle Firewall
Exchange server 2007
Wordpress Content Management System
Desktop/System Support
Remote tools
Microsoft Office Suite
hmailserver
Adobe Photoshop
IT Support
Active Directory

Langues

Anglais
Moyen

Formation et Diplômes

MCITP (Certificat)
Date de la formation:
October 2010
Valide jusqu'à:
January 2011