Sales Development Supervisor
TEAM TIME CO FOR WORKFORCE
Total years of experience :15 years, 11 months
• joint operations officer.
• archiving department officer.
• customer service officer.
• sales and after-sales services officer.
• senior customer satisfaction unit employee.
• sales development supervisor.
managing resources and staff, developing and attaining sales goals, delivering customer service, and growing the location's revenues.
• task allocation on employees and cooperating with them.
• collecting unpaid debts at all stages: 30, 60, 90, 120, 150, 180 days.
• deducting lease financing receivables from current accounts.
• persuading clients to pay the required dues.
• debt rescheduling.
• visiting customers and solving problems regarding payment of installments.
• using the (VisionPlus & 10 BEM) systems to follow the movement of troubled customers.
• responsible for sharing any information about defaulting customers.
• receiving customer complaints.
• executing all financial operations directly to customers in an effective and timely manner while adhering to the bank’s rules and debt collection concepts.
• maintaining a positive professional level in dealing with customers and a good appearance while implementing operations with the required quality.
• demonstrating cooperation and commitment in dealing with colleagues and providing assistance to newly joined employees.
• contributing to suggestions for developing and improving work procedures.
• planning and organizing the daily workload.
• leading self-development.
Natural Sciences