Neeru Nair

 Promoted from GM to Senior Manager for setting-up of new retail signage division
 Increased Business Portfolio from a 0% revenue market to 40% of the annual sales turnover
 Achieved in the first 8 months, the yearly target of 100 brands
 Directly negotiated and awarded one of the largest tender for retail branding totaling AED 1.6M in Q1 2014, included servicing to all GCC regions
 Product Development, Business development and Sales
 Researching new technologies and alternative methods of efficiency
 Work directly with clients, architects, designers, Project Managers and Interior fit out companies
 Tasked with visiting foreign markets for training and product sourcing
 Procurement of equipment’s and materials for production unit
 Manage, recruit, and motivate the new team
 Setting and reviewing budgets and managing cost.
 Direct the Sales staff from introduction to clients until installation
 Ensure all aspects of product supply chain are well developed and maintained
 Monthly forecasting for billing and invoice approvals, preparation of MIS reports
 Manage day to day operations and accountable for the profitability of the division

 Promoted from Operations Manager to General Manager
 Develop, implement and manage new internal signage division.
 Managed staff of over 80 people, appreciated for doubling sales volume and recorded highest amount of gross profitability
 Established a Group Division in new Market and keyed a start-up Branch Office to Operational stature.
 Established a working market that contributed to 50% of the companies Annual Sales Turnover in 3 years.
 Supervise other managers and staff
 Develop business strategies and goals
 Work directly with clients, architects, designers, developers and contractors
 Develop and oversee operating budgets, set division goals, based on company goals
 Oversee all Human resource functions
 Represent the company in relevant professional organizations
 Work closely with vendors and sub-contractors
 Review project program status
 Monthly forecasting for billing and invoice approvals, preparation of MIS reports
 Direct the Project Management and Sales staff
 Provides technical expertise to production and sales team in preparing project proposals
 Make presentations and write MIS reports to the Director and CEO
 Additional duties as assigned and deemed necessary for effective business operations

 Managed daily business operations including presentations, project management, production and customer service
 Increased the Sales of the department from 3% overall group share to 20% making it an independent profitable company within the group.
 Motivated Staff to establish the name of the company and increase our market share from 5% to 40% by managing the sales portfolio over larger and more prestigious projects.
 Coordination and Supervision - manage and monitor the workings of various departments
 To ensure client satisfaction and consistent growth in revenue.
 Dialogue with clientele about customer service issues or queries
 Plan use of human resources. Organize recruitment and placement of required staff. Delegate tasks and accountabilities. Monitor and evaluate performance.
 Facilitate coordination and communication between support functions.
 Manage customer support. Plan and support sales and business development activities.
 Retained key focus on procurement, supply chain and planning
 Oversee the Accounts dept in receivables, sales projections, cash flow, collections and payables
 Effectively utilized resources, reduced costs, improved processes, implemented cost-effectiveness measures
 Monitored material selection and procurement, followed-up on current, back orders and payments to ensure liquidity of sales cycle.
 Responsible and accountable for review and approval of estimates, proposals and purchase
 Liaison with top management.
 Recognized for outstanding performance from management for timely completion of key projects. and for double digit growth in terms of profits

 Getting goods and services for the best price and value
 Cutting any waste and unnecessary costs to create a streamlined process and fast production times
 Working with suppliers to ensure that key processes are running efficiently and cost-effectively
 Building strong working relationships both internally and with key suppliers
 Understanding and keeping up with new trends and regulations in the business
 Dealing with international suppliers, researching new suppliers and following market trends
 Review the performance of contractors / suppliers
 Identified training needs of subordinates
 Ensuring that all contracts are captured and managed timely
 Managed the large acquisitions of high-tech machinery and negotiated payment terms in conjunction with company cash flow.
 Purchased and negotiated with developers, REAR for 40 apartments and villas for company requirements,
 Monitoring materials price updates from different suppliers before final purchase
 Supported other managers, contributing to the development of organization
 Travelled to USA, China, India and Germany for machinery, raw material procurement and training.

 Managed administrative affairs of the group.
 Involved in selection, recruitment and hiring process. Developed appraisal systems.
 Designed, developed and implemented management reporting methods.
 Developed systems, agendas and actively participated in the management review meetings
 Instrumental in achieving ISO 9000 certification in three-month period. Quality Management Representative for the group for 5 years.
 Assisted sales and production team members.
 Preparation of MIS reports for senior management
 Supervised office staff, managed benefits and enrollments.

Administration Executive and Sales Coordinator 1995 - 1998
Joseph Group of Companies, Dubai, UAE