Nelba Tuanquin, Administrative Officer

Nelba Tuanquin

Administrative Officer

Fil-Estate Network Inc

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Management Accounting
Expérience
6 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :6 years, 6 Mois

Administrative Officer à Fil-Estate Network Inc
  • septembre 2012 à février 2014

Administrative Officer
Fil-Estate Network Inc.
Pasig City, Philippines
September 2012 - February 2014
• Manage and maintain executives' schedules.
• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
• Answer phone calls and direct calls to appropriate parties or take messages
• Attend meetings to record minutes.
• Greet visitors and determine whether they should be given access to specific individuals.
• Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
• Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
• File and retrieve corporate documents, records, and reports
• Set up and oversee administrative policies and procedures for offices or organizations.
• Make travel arrangements for executives.
• Prepare responses to correspondence containing inquiries and requests.
• Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives
• Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material

Administrative Officer à Fil-Estate Network Inc.
  • Philippines
  • septembre 2012 à février 2014

• Manage and maintain executives' schedules.
• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
• Answer phone calls and direct calls to appropriate parties or take messages
• Attend meetings to record minutes.
• Greet visitors and determine whether they should be given access to specific individuals.
• Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
• Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
• File and retrieve corporate documents, records, and reports
• Set up and oversee administrative policies and procedures for offices or organizations.
• Make travel arrangements for executives.
• Prepare responses to correspondence containing inquiries and requests.
• Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives
• Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material

Bank Teller à Sta. Catalina Cooperative Bank
  • avril 2011 à septembre 2013

Bank Teller
Sta. Catalina Cooperative Bank
Kidapawan City, Philippines
April 3, 2011 - September 21, 2013
• Acquire potential merchants to participate in the current programs of the company through telemarketing and meetings schedules.
• Maintain an up-to-date tracking sheet for all prospect or contacted clients and merchants for follow ups and reporting purposes.
• Develop and maintain close relations with clients and partner merchants in order to fulfill client's needs more effectively.
• Visiting all partner merchant across UAE to assist their requirement in store and to check if marketing materials are displayed.
• Train and conduct workshop to merchant staff or cashiers on how to operate the equipments and how to handle the customer transactions in store.
• Be familiar with all different programs, technical applications and services in order to discuss and explain to prospective clients.
• Work with marketing to develop new leave-behind product (s), newsletter, advertising materials, etc.
• Handling meeting with team members and conduct training to colleagues on technical, operations and product wise.

Bank Teller à Sta. Catalina Cooperative Bank
  • Philippines
  • avril 2011 à septembre 2013

• Cash checks after ensuring that signature are verified
• Receive checks and post entries into correct accounts
• Manage balancing duties akin to currency, coins and checks
• Verify dates on incoming checks
• Ensure that customers’ loan information is processed and maintained appropriately
• Receive cash from armored cars and count and verify cash
• Verify cashier’s checks
• Sort, file and record deposit slips
• Manage bank vaults to ensure correct cash balances
• Provide information to clients regarding bank services
• Manage specialized services such as checking and savings accounts
• Resolve discrepancies in accounts
• Provide account balance information to clients
• Accept and process loan payments
• Transfer funds at the request of clients
• Ensure that the cash drawer is balanced and maintained at all times
• Endeavour to cross sell bank’s products
• Open and close checking and savings accounts
• Perform end of the day recap of money and bank slips
• Take advantage of sales opportunities to attract new customers
• Post all cash and credit card entries into the database
• Organize and restock workstation with supplies
• Sell savings bonds and traveler’s checks
• Stamp receipts and verify that the customer is who he or she claims to be
• Compare signatures, photos and ID to verify customers

Loan & Credit Executive à Sta. Catalina Cooperative Bank
  • Philippines
  • octobre 2007 à mai 2012

Loan & Credit Executive
Sta. Catalina Cooperative Bank
Davao City, Philippines
October 2007 - May 2012
• Evaluates loan and credit applications and documentation by confirming credit worthiness.
• Improves loan and credit applications and documentation by informing applicant of additional requirements.
• Rejects loans and credit by explaining deficiencies to applicants.
• Follow-Up and monitored loan and credit accounts.
• Approves loans by issuing checks or forwarding applications to loan committee.
• Completes loan and credit contracts by explaining provisions to applicant; obtaining signatures and notarizations; collecting fees.
• Helps customers by answering questions; responding to requests.
• Maintains customer confidence by keeping loan and credit information confidential.
• Issued collection notice for past due accounts.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Accomplishes bank mission by completing related results as needed.
• Released approved loan and credit applications.
• Trained new employee and conducted company and product orientation.
• Performed managerial duties during manager's absence.

Loan & Credit Executive à Sta. Catalina Cooperative Bank
  • Philippines
  • octobre 2007 à mai 2012

• Evaluates loan and credit applications and documentation by confirming credit worthiness.
• Improves loan and credit applications and documentation by informing applicant of additional requirements.
• Rejects loans and credit by explaining deficiencies to applicants.
• Follow-Up and monitored loan and credit accounts.
• Approves loans by issuing checks or forwarding applications to loan committee.
• Completes loan and credit contracts by explaining provisions to applicant; obtaining signatures and notarizations; collecting fees.
• Helps customers by answering questions; responding to requests.
• Maintains customer confidence by keeping loan and credit information confidential.
• Issued collection notice for past due accounts.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Accomplishes bank mission by completing related results as needed.
• Released approved loan and credit applications.
• Trained new employee and conducted company and product orientation.
• Performed managerial duties during manager’s absence.

à Cooperatives Strategic
  • mai 2010 à mai 2010

• PEACE Advocacy May 2010
• Cooperatives Strategic Collection June 2010
• Conducted Re-echo Seminars on Strategy in collection
And Appraisal of collaterals August 2010
• Personnel Management October 2011
• Proper Budgeting and Planning November 2011

Credit Management Training à TRAININGS & SEMINARS
  • octobre 2004 à octobre 2004

TRAININGS & SEMINARS
• Frontline October 2004
• Cashiering /Detection of Fake Money January 2005
• Principles and Practices of Cooperatives June 2007
• Credit Management Training June 2008

Éducation

Baccalauréat, Management Accounting
  • à Notre Dame College
  • mars 1999

Bachelor of Science in Commerce (BSC) Major: Management Accounting Graduated March 1999 Notre Dame College, Philippines

Baccalauréat, Management Accounting
  • à Notre Dame College
  • mars 1999

Specialties & Skills

ANSWERING
COLLECTION
CONTRACTS
DOCUMENTATION
DUE ACCOUNTS
ISSUING CHECKS
MANAGERIAL
TRAINING

Langues

Anglais
Expert
Tagalog
Expert