Cargo and pasengerservice Coodinator
DFS Middleeast
Total years of experience :19 years, 3 months
• Downloading and uploading cargo from the aircraft.
• Breaking down and segregating cargo as per their air way bills ready for distribution.
• Delivering goods around the camp to the respective consignee.
• Making sure goods are delivered to the consignee in an orderly manner and on time.
• Ensuring the consignee signs the respective paper work such as proof of delivery and air way bills after verification of receipt of goods
• Assisting passengers during check in with their language.
• Weighing passengers check bags and carry on so as to make sure no exceeding of baggage so as to comply with the aviation rules
• Assisting in and outbound passengers thru the security screening so as to make sure no prohibited goods are carried on board.
• Directing passengers to their waiting area ready for departure.
• Assist in escorting passengers from their waiting area thru the flight line to the aircraft keeping in to consideration on the ramp rules.
• Creating awareness to passengers on offers and special packages that we have going on like hotel bookings, baggage transfers and airport pickups.
• Checking on irregularities and reporting to the management.
• Managing the variance reports.
• Operating equipments like forklifts during time of deliveries to maintain work efficiency.
• Health & Safety compliance in accordance with company policy.
• Manage inventory accuracy through monitoring of daily PX activities, cycle counts, stock takes and audit of same to verify results.
• Provide leadership by establishing clear expectations and demonstrating high standards of work practices and safety conscious behavior.
• Establish, maintain and promote high standards of customer service.
• Making sure deliveries are made at the appropriate time and safely.
• Administration duties as required to ensure daily performance is achieved.
• Stand in for the Manager during Holidays / Sickness as required.
• Merchandising of the products and making sure all products are well labelled in the shelf for ease visibility to customers.
• Advising of customer on the new products in the market and their advantages
• Checking on irregularities and reporting to the management.
• Managing the variance reports.
• Operating equipments like forklifts during time of deliveries to maintain work efficiency.
• Health & Safety compliance in accordance with company policy.
• Manage inventory accuracy through monitoring of daily PX activities, cycle counts, stock takes and audit of same to verify results.
• Provide leadership by establishing clear expectations and demonstrating high standards of work practices and safety conscious behaviour.
• Establish, maintain and promote high standards of customer service.
• Making sure deliveries are made at the appropriate time and safely.
• Administration duties as required to ensure daily performance is achieved.
• Stand in for the Manager during Holidays / Sickness as required.
• Merchandising of the products and making sure all products are well labelled in the shelf for ease visibility to customers.
• Advising of customer on the new products in the market and their advantages
DIPLOMA IN LOGISTICS