Nermein Yehia

Consumer Banking Area
Business Banking Area

• Full charge of handling the admin process for the HRD (calendar, meetings, Management events, approvals, signatures, business flow, deadlines, reports, travel bookings, business and personal financial, human resources committee actions log, minutes& follow up, internal and external calls, meeting minutes, mails tracing and prioritizing, achieving the business objectives by following with the concerned business parties).
• HR Business reporting.
• Full charge of the business flaw in the HR Director's Office.
• Regular following with the Recruitment Journal Ads results in the newspapers/ website.
• Following on the candidates screening, selection, final short listing and selection.
• Headhunting for the TOP / Confidential Senior and executive positions referred by the HR Director for construction and fertilizers Group and subsidiaries.
• Responsible for maintaining the recruitment / hiring cycle approvals and processes within the determined deadlines.
• Following on conducting the interviews / getting the professional recruitment feedback for the vacant positions in the subsidiaries.
• Meeting HR committees action log deadlines .
• Project policies creation.

Consultation for the following Clients:

- Schnieder
- Hero Baby
- Orascom Constructions
- National Bank of Egypt
- Barclays Bank Egypt
- Norgine Pharmaceutical Egypt
- Barwa Bank Qatar

• Chairman Reports: Handling daily Chairman's requests to the HR Group Head across all HR functions (Recruitment, Compensations & Benefits, Operations, Training and Performance Management), Consolidating data, cases investigation .. etc.
• Conducting Individual / panel interviews with the Recruitment Manager for the Employees sons and daughters campaign.
• Attending interviews referred to HR Group Head office by the top management .
• Evaluating candidates that referred to our office with the recruitment manager according to bank
Criteria.
• Preparing Manpower plan with the recruitment manager and business directors.
• Following to maintain the required quality / quantity of candidates as per management approvals.
• Dedicated to apply the recruitment policy in accordance with the business directors needs and approvls.
• Conducting the required interviews for selected overseas trainees to ensure required qualifications.
• Overseas and travel arrangements with the HR training department .
• Top Management / CBE / Administrative Control Authority Regular Reports: Preparing/ consolidating regular reports needed.
• Senior Visits Arrangements: Handling senior visits arrangements to the HR Group Head.
• Top Management Presentations: Consolidating and reviewing HR sections achievements, Objectives and plans for board meeting and HR Committee.
• HRGH visits to areas across Egypt regions: Accompany, Attend, Control the day agenda, Take minutes, Summarize queries/requests that need investigation and processes to handle right after the visits on behalf of HRGB while visiting to branches across Egypt's regions and areas.
• Group Head Office Arabic communication: Responsible for HRGH Arabic communication (creation and rephrasing) to all members.
• Travel arrangements: Handling all required travel arrangements ( booking tickets, hotel accommodation, meet and assist, transportations, visa issues, passport issuance ) personal/business.
• Handling HRGH’s expenses Personal/Business: Vacations, Expenses, Payments, Travel plans and expenses, Monthly accounts and credits statements tracker, Kids summer activities and school payments.
• Daily Deliverable/summery Sheet: Daily deliverable sheet for office log prioritization, signatures needed, Reports status and requests with last status, Provide relevant back-up papers, Researched information, Summary sheet.. etc.
• Complaints and Queries Handling: Receiving/ handling complaints and queries by channelling/ studying with appropriate functions.
• Admin: ( filling on a daily basis, Agenda management, Receiving telephone calls, Handling expenses, Mail, fax ) .
• Attending meetings: Take minutes/ Attending sessions related to HR functions to handle queries.
• Handling events arrangements (Meetings, lunches, conferences)
• Handling mail and responding on behalf as appropriate.
• Excellent follow up frequency.

• Travel Tasks:

• Issuing tickets for all Barclays Bank staff.
• Dealing with the travel agents and embassies to facilitate/ issuing the required travel arrangements/ documents for all Barclays Bank staff.
• Facilitate transfers arrangements.
• Responsible for the MD’s visitors itineraries.
• Responsible for meet & assist arrangements at the airport and also opening of VIP hall if required.
• Responsible for following with the embassies or the travel agents to issue visas, passports and present all the necessary documents.
• Helping and supporting guests from Barclays worldwide and helping them in their travel arrangements.
• Responsible for all the visitors or overseas accommodation in the hotels by arranging the required bookings.
• Responsible for all the travel reports ( Visitors& overseas tracking, costs…etc )
• Following up on all the invoices / cheques related to the travel (Tickets, Visas, Hotels accommodation, Transfers)

Office Management Tasks:

• Provide relevant back-up papers, researched information etc. Draft responses for signature by the MD or others where appropriate
• Total control of the MD's diary scheduling/rescheduling appointments, meetings etc... Ensure That the MD is always in the correct place on time with all relevant papers.
• Organise a wide range of meetings, functions, lunches, conferences etc. both at internal and external venues which may involve influential contacts in both the UK and overseas. Liaise with internal/external contacts, visiting and vetting locations, agreeing dates, menus, prices etc.
• Deal with e-mail and respond to/resolve a wide range of queries, channeling to the appropriate area if necessary.
• Being aware of the degree of discretion that can be exercised on behalf of the MD.
• Compile agendas; prepare briefs, Circulate papers, in anticipation of meetings.
• Undertake a wide variety of administrative duties, record keeping, maintaining budget figures, expenses etc.
• Filing system on a daily basis.
• Receiving and answering telephone calls from users/customers
• Handling all the MD’s travel arrangements.
• Handling all the MD’s expenses Personal / Business (Credit Cards expenses, Travel expenses, and External business meetings expenses….etc).
• Handling all the required excel sheets to update the MD such as... Travel Sheets (Visitors and overseas), Holidays sheets for his reporters …etc.
• Arrange for the MD’s conference calls.
• Receiving/handling complaints by channeling to the relevant persons and areas.
• Making appointments, receiving visitors which require social skills some of whom are high profile.
• Compose routine correspondence on behalf of the MD.
• Seeking/receiving/relying information on administrative matters and customer/user queries.
• Communication with staff in other areas to collect information, undertake research etc.
• Communicate with external service providers when organizing travel, lunches and other functions.

• Hosting all the guests and direct them to the required ones.
• Responsible for all the meeting room bookings / equipment
• Support the MD’s personal assistant
• Replacing the MD’S Assistant in case of absence, vacations and emergencies

• Mainly I was responsible for marketing (fax, Mail, websites and telephone)
• Responsible for admin tasks.
• Responsible for delight customers (Customer Service).
• Responsible for the agreements & deals with the other companies