Total Years of Experience: 12 Years, 6 Months
April 2018
To Present
Associate Business Analyst
at Mowafer
Location :
Egypt - Cairo
1. Create Business automated templates that best serves the business need.
2. MID Business Cycle optimization & business solutions.
3. Create automated reporting system.
4. Data Analysis & Data validation.
5. Subtract & Operate on data base using SQL soft ware.
6. Business Presentations
2. MID Business Cycle optimization & business solutions.
3. Create automated reporting system.
4. Data Analysis & Data validation.
5. Subtract & Operate on data base using SQL soft ware.
6. Business Presentations
November 2017
To April 2018
Operations Analyst
at Middle East Telematics - TOYOTA Connected
Location :
United Arab Emirates - Dubai
Prepare reports by collecting, analyzing, and summarizing information.
Deliver weekly & monthly reports to management on industry trends and how to make the best use of the results.
Identify projects; analyze operations; determine project scope; present results.
Develop problem solutions by describing requirements in a work-flowchart and presentations.
Maintains data accuracy, and confidentiality.
Contributes to team effort by accomplishing related results as needed.
Deliver weekly & monthly reports to management on industry trends and how to make the best use of the results.
Identify projects; analyze operations; determine project scope; present results.
Develop problem solutions by describing requirements in a work-flowchart and presentations.
Maintains data accuracy, and confidentiality.
Contributes to team effort by accomplishing related results as needed.
June 2015
To October 2016
Business Analyst
at Juhayna Food Industries
Location :
Egypt - Cairo
Reporting directly to supply chain director.
Monitoring and redistributing product stocks according to market needs and warehouse status.
Interpret packaging materials and stocks data, analyze results using statistical techniques and provide ongoing reports.
Develop databases, data collection systems, data analytics and other strategies that optimize statistical efficiency for sales targets, revenues and stocks levels and production plans.
Filter data by reviewing computer reports, printouts, and performance indicators to locate and correct problems.
Work with management to prioritize business and information needs.
Monitoring and redistributing product stocks according to market needs and warehouse status.
Interpret packaging materials and stocks data, analyze results using statistical techniques and provide ongoing reports.
Develop databases, data collection systems, data analytics and other strategies that optimize statistical efficiency for sales targets, revenues and stocks levels and production plans.
Filter data by reviewing computer reports, printouts, and performance indicators to locate and correct problems.
Work with management to prioritize business and information needs.
April 2013
To May 2015
Customer Service Officer - Sales
at Arab Bank PLC
Location :
Egypt - Cairo
New customer acquisition and customer retention.
Resolving customers queries and problems.
Explaining the products and services the bank offers.
Providing support to branch profitability by selling bank products and services.
Responsible for achieving monthly sales target.
Ensure quality customer service is delivered.
Lead generation of customers and closure by calling, e-mailing and direct messages, and walk-ins wherever possible.
Generating leads for other products and passing the same to the branch for follow ups.
Resolving customers queries and problems.
Explaining the products and services the bank offers.
Providing support to branch profitability by selling bank products and services.
Responsible for achieving monthly sales target.
Ensure quality customer service is delivered.
Lead generation of customers and closure by calling, e-mailing and direct messages, and walk-ins wherever possible.
Generating leads for other products and passing the same to the branch for follow ups.
September 2010
To March 2013
Business Analyst and Administrative Assistant
at Vodafone Egypt
Location :
Egypt - Cairo
Reporting directly to solutions sales director.
Analyze and interpret complex data sets relating to the solutions sales business.
Prepare reports for internal and external users using business analytics reporting tools.
Create data dashboards, graphs and visualizations.
Mine and analyze large datasets, present them successfully to management using a reporting tool.
Tracking sales records, analyzing performance, observing SLA, creating historical, current and planned sales and revenue trends, charts and reports.
Administrative tasks; consolidating different inputs, presentations, MOM's and managing my team requests.
Analyze and interpret complex data sets relating to the solutions sales business.
Prepare reports for internal and external users using business analytics reporting tools.
Create data dashboards, graphs and visualizations.
Mine and analyze large datasets, present them successfully to management using a reporting tool.
Tracking sales records, analyzing performance, observing SLA, creating historical, current and planned sales and revenue trends, charts and reports.
Administrative tasks; consolidating different inputs, presentations, MOM's and managing my team requests.
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