Nesma Khedr, Asssistant Marketing Manager & Administrative Manager

Nesma Khedr

Asssistant Marketing Manager & Administrative Manager

pico international egypt

Location
Egypt - Cairo
Education
Bachelor's degree, Psychology
Experience
16 years, 4 Months

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Work Experience

Total years of experience :16 years, 4 Months

Asssistant Marketing Manager & Administrative Manager at pico international egypt
  • Egypt - Cairo
  • My current job since December 2007

* Prepare Weekly & Monthly reports on time.
 Establish account profile through an effective filing system.
 Investigates on complaints and resolves problem pertaining to sales matters.
 Provide statistical analysis of agents’ performance through activities reports to be submitted to Manager.
Supervising & brainstorming with the production manager for producing & fixing ideas, also for the material selection.
 Handle general enquires
 Coordinate excellent products delivery service.
 Provide statistical analysis of agents’ performance through activities reports
 Market segments identified for our customer and all planes & Strategies that made to address their wants and needs.
 Customer analysis by segments.
 Preparing market strategies / sales plans and determine the overall Marketing objectives.
Briefing the design team and supporting them with their ideas.
 Design Department planning, actual timings for the design completion, and also brief the team with dates for all projects.
 Production schedule & time table.
 Handling the client modifications.
 Supervising & brainstorming with the production manager for producing & fixing ideas, also for the material selection.
 Able to resolve internal issues and constantly motivating the team and empowering them to be more proactive.
 Investigate complaints and resolve problems pertaining service matters.
 Identifying key consumer needs and assess how to meet their needs.
 Establish and maintain after sales services.
 Handling customer enquiries.
 Close deals and finalize contracting process with customers.
 Market segments identified for our customers on all planes & Strategies are implemented to address their specific needs and wants.
 Maintain confidentiality at all times on all matters.
 Coordinate with the design team and the procurement to reach the nearest 3D visualization possible to the final result.

Education

Bachelor's degree, Psychology
  • at Alexandria University
  • June 2012

Specialties & Skills

Market Planning
Analytic Thinking
Organizational Alignment
Communication Solutions
Presentation Skills Coaching
Multidisciplinary Interpersonal Skills

Languages

English
Expert
Arabic
Expert
French
Beginner

Training and Certifications

Presentation Sskills for Business Development (Certificate)
Date Attended:
December 2008
Valid Until:
January 2009