Sr. Collection Officer
Unifonic
Total years of experience :21 years, 9 months
• Daily recording of invoices and receipt vouchers.
• Daily and monthly reconciliation between accounting system and CRM
• Directs cash management on daily/weekly and monthly bases
• Providing customer service regarding collection issues and customers refunds.
• Establish and maintain effective and cooperative working relationships with clients and vendors
• Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis, and with clients to ensure the smooth/on time collection process.
• Perform other assigned tasks and duties necessary to support the accounts receivable and the credit control department.
• Provide office services by implementing administrative systems, procedures, policies and monitoring administrative projects.
• Managing inventory of assets and supplies, monitoring critical level of stocks and sourcing for suppliers.
• Coordinating between departments and operating units in resolving day-to-day administrative and operational problems.
• Scheduling and coordinating meetings, events, social activities and other similar events both in house and external ones.
• Handling the admin staff member’s yearly performance.
• Handling the collection/delivering invoices process and follow up frequently for their payment.
• Responsible for the purchasing process.
• Follow up on the company’s legal contracts, documentations, payments, dues, etc.
• Provide administrative and secretarial support to the managements
• Maintain hard copy and electronic filing system
• Arrange and confirm appointments
• Draft & issue routine letters & memos
• Answers telephone and give information to callers or transfer calls to offices
• Meeting and greeting visitors and clients
• Open, sort and distribute incoming correspondence including faxes & e-mails
• Perform general office duties such as ordering supplies, maintaining records and management systems
• Developing working plan for staff members to optimize the team’s productivity
• Define project objectives
• Initiates brainstorming sessions
• Setup and coordinate meetings and conferences
• Establish the company’s database and incorporate it suitably for everyday use
• Prepare and manage correspondence, reports and documents
• Other duties as assigned
• Responsible for the Arab and the African markets (preparing studying and statistics reports)
• Filling System
• Organizing conferences
• Handling the company’s annual report
• Handling travel arrangements
• Handling the required sheets and memos for all departments
5. Handling the annual reports.
6. Handling all the required sheets and memos for the department.
• Dealing with clients
• Coordinating between shifts
• Handling the required sheets and memos for all departments
• Organizing conferences and meetings
• Scheduling interviews
• Handling phone calls