Key Account Manager
United Roots Company – Heavy Equipment & Spare Parts
Total years of experience :21 years, 2 Months
• Develop, implement, sales and monitor training programs within ITSM which include the following;
• Create and maintain public training schedule across KSA.
• Researching markets to identify opportunities for training.
• Managing training budgets.
• Arranging trainers visa, accommodation and transportation.
• securing and booking a suitable venue or location
• liaising with ITSM Sales to promote the event.
• Set the training prices and early registration offer
• Follow up with delegates for registration process.
• Follow up on payments.
• handling client queries and troubleshooting on the day of the event to ensure that all runs smoothly.
• Designing brochures, flyers and adverting.
• Managing the attendance and certificates.
• Develop marketing plans and participating in Educational events.
• ITSM Training branding.
• Provide logistical support, course development, delivery, evaluation, process measurements, and cost management.
• Assist with the development of strategic plans.
Sales & support
• telesales activity, profile our company, create Data, arrange Meetings.
• Improve communication efficiencies within sales Department.
• Administrative support for Regional Sales Manager and field representatives.
• Maintain current client and potential client relationships by assisting with account Manager as needed via telephone follow support.
• follow emails sales & leads .
• review the account manager Pipeline
• Provide support to Sales department.
• Create and distribute customer surveys.
• schedule the Training sessions
• provide the sales department with all the product Materials
Marketing :
• Event Management : plans and coordinates special events. Work with the unit manager to determine event budget and manage expenses to that budget.
• email campaigns : Create & Design Campaigns, Coordinate and deliver email campaigns.
• social media outreach, Deliver content via Twitter, Facebook
• Create brochures and newsletter.
• Conduct extensive media outreach by emails / calls / social media
• knowing the companies business
• be ready on the time and place by request
• Working According to the Scenario Provided by the Company
• Working on Detailed or my Scenarios
• Formulating the Questionnaire
• Submitting my Findings
1- تخطيط النشاط البيعي من حيث تحديد الفرص المستهدفة وتوسعات المستقبلية.
2- المساعدة في التخطيط للمشتريات السنوية من المنتجات .
3- وضع الأنظمة والسياسات البيعية الخاصة بالمبيعات والتأكد من تنفيذها .
4- الإشراف على جهود رجال البيع وتوجيههم بما يؤدي إلى تحقيق الأهداف التي تضعها الإدارة العليا.
5- كتابة العقود والاتفاقيات ووضع اسس عملية لسياسات التسعير والخصومات والتحصيل النقدى والأجل .
6- تنسيق الانشطة البيعية مع الادارات الاخرى كالتسويق والمشتريات والمخازن والموارد البشرية والمالية .
7- الرقابة والتقييم على الانشطة البيعية
، وتشمل تحديد المناطق البيعية، تحديد مسارات رجال البيع، وتحديد حصص البيع وتلقي التقارير عن النشاط البيعي وتقويم النتائج التي توصل إليها واتخاذ الاجراءات التصحيحية المناسبة للنهوض بمستوى الأداء وتطويره ..الخ.
8- متابعة إعمار الديون وتصويب المشاكل لتقليص حجم الديون الخارجية إلى أدنى مستوى.
9- اختيار وتوظيف رجال البيع من حيث تحليل العمل ووصفه، وتحديد المؤهلات المطلوبة ومصدرها.
10- تحديد احتياجات رجال البيع من التدريب ونوع التدريب المطلوب لكل فرد.
11- تحفيز رجال البيع من تحديد أساليب التحفيز المختلفة والبحث باستمرار عن المكافئات التي تحفز جهود البيع لدى رجال البيع من خلال بناء وتطوير نظام عمولات وحوافز فعال.
12- رفع التقارير الدورية حول المبيعات إلى المدير المباش
البحث الدائم عن عملاء جدد والتواصل معهم والحفاظ على علاقات متينة معهم.
13- المشاركة في المفاوضات التي تجري مع الوكلاء والموزعين.
14- تحديد المناطق البيعية لاستفادة من أكبر عدد من العملاء, وتقسيم السوق إلى قطاعات.
15- متابعة وتقييم وقياس أداء رجال البيع وتحسين مهاراتهم .
16- متابعة خدمة ما بعد البيع والتواصل الدائم مع العملاء والرد على متطلباتهم.
17- رفع تقارير دورية مفصلة بالانجازات والمشاكل التسويقية للإدارة العليا والمعوقات التي تواجه القسم ومقترحات حلولها.
o Design and implement office policies
o Establish standards and procedures
o Organize office operations and procedures
o Supervise office staff
o Monitor and record long distance phone calls
o Prepare time sheets, Control correspondences
o Review and approve supply requisitions
o Liaise with other agencies, organizations and groups
o Update organizational memberships
o Maintain office equipment
Supervise the Compnay product Telesales process.
Administrative Coordinator
Participate in determining the group marketing strategy with sales .
Aligned with sales team to exploring collaboration opportunities and joint marketing programmes
Organise marketing events such as road shows, seminars and exhibitions
Translating reports, letters and documents from English to Arabic language
Manage routine work issues with minimum supervision.
Supervising the arrangements for hosting the annual and semiannual Center events; such as charity parties.
Dealing and handling the customers' complaints and suggestions for better service.
Extend the center new offers to the old or potential customers through telemarketing.
Compose & Type all kinds of correspondence, reports and forms using PC and type writer.
Create and design work related flyers and brochures for advertisement purposes.
Responsible person for the medical insurance - the mediator between our company and the insurance company, completion all actions such as addition and deletion.
Leverage/develop the portfolio of marketing tools and services
Implement/manage marketing procedures and processes, evaluate existing practice and opportunities
Participate in determining the group marketing strategy with sales .
Organise marketing events such as road shows, seminars and exhibitions
Manage allocated budgets in various marketing areas and vendor relationships
Write press releases, speeches and announcements
Develop and implement marketing plan
Track all marketing initiatives and create weekly/monthly reports
Review branding, positioning of the company to ensure impact and awareness
thinking creatively to produce new ideas and concepts
Presenting ideas and adjusting designs to fit their needs or taste then Using graphic software to execute designs .
plan, prepare and deliver instructional activities that facilitate active learning experiences
develop schemes of work and lesson plans, prepare classroom for class activities
provide a variety of learning materials and resources for use in educational activities
identify and select different instructional resources and methods to meet students' varying needs
instruct and monitor students in the use of learning materials and equipment
observe and evaluate student's performance and development
encourage and monitor the progress of individual students
maintain accurate and complete records of students' progress and development
update all necessary records accurately and completely as required
manage student behavior in the classroom by establishing and enforcing rules and procedures
apply appropriate disciplinary measures where necessary
participate in extracurricular activities such as social activities, sporting activities, clubs and student organizations
keep up to date with developments in subject area, teaching resources and methods and make relevant changes to instructional plans and activities
plan, prepare and deliver instructional activities that facilitate active learning experiences
develop schemes of work and lesson plans
establish and communicate clear objectives for all learning activities
prepare classroom for class activities
provide a variety of learning materials and resources for use in educational activities
identify and select different instructional resources and methods to meet students' varying needs
instruct and monitor students in the use of learning materials and equipment
use relevant technology to support instruction
observe and evaluate student's performance and development
assign and grade class work, homework, tests and assignments
encourage and monitor the progress of individual students
maintain accurate and complete records of students' progress and development
manage student behavior in the classroom by establishing and enforcing rules and procedures
maintain discipline in accordance with the rules and disciplinary systems of the school
perform certain pastoral duties including but not limited to student support, counseling students with academic problems and providing student encouragement
participate in extracurricular activities such as social activities, sporting activities, clubs and student organizations
participate in department and school meetings, parent meetings
communicate necessary information regularly to students, colleagues and parents regarding student progress and student needs
Receive telephone calls and visitors, respond or refer matters to appropriate personal.
Prepare correspondence, reports, and materials for publications and presentations.
Setup accommodation and entertainment arrangements for hospital visitors.
Setup and coordinate meetings and conferences.
Create, transcribe, and distribute meeting agendas and minutes.
Meet and greet clients and visitors.
Use office equipment including PC, photocopiers, printers, tab writers, scanners and fax machines.
Translating reports, letters and documents from English to Arabic language
Manage routine work issues with minimum supervision.
Supervising the arrangements for hosting the annual and semiannual Center events; such as charity parties.
Training Yanbua National Hospital Staff In Hospital Management Information System
Computer Trainer in Al-Ekhaa Summer Center - Worked as a volunteer
