Nevien Fawzy Abdel Rehman

-Contribute towards the formulation and implementation of overall business strategies and plans which enable the achievement of GHC’s mission and objectives. Develop the HR strategy in line with the overall company’s strategy and objectives.
-Oversee and approve the budget related to HR functions, ensuring that adequate provision is made for all activities, monitor and control expenditure against approved budget and reconcile budget variances to ensure on-target performance against budgets.
-Oversee the development and the implementation of HR policies and procedures in order to ensure that all relevant procedural requirements are fulfilled while delivering a high quality and cost-effective service to the employees of GHC.
-Define with the concerned departments and in conjunction with the senior management an optimum organisation structure in order to ensure alignment of the operating model with the overall organizational strategy and efficiency of people, process and technology within GHC.
-Maintain, review and update the organizational grading structure in order to ensure alignment with the organizational strategy and leading practices.
-Approve all negotiated contracts with vendors for HR services and ensure that GHC is being offered quality and cost-efficient services.
-Oversee the performance appraisal framework and employee reward schemes (e.g. base pay, incentives, reward schemes, and employee benefits) in order to ensure alignment with the overall organizational strategy and objectives.
-Monitor employment market trends, staff availability, skills shortages, pay rates and competitor packages in order to adapt existing HR policies, procedures and practices; initiate studies as necessary.
-Establish effective recruitment and selection systems and standards and oversee administration of recruitment programs, participate in interviewing and short-listing candidates as necessitated.
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• Develop methods to improve employment policies, processes, and practices, and recommend changes to management.
• Interpret rules, regulations, contracts, and related policies and procedures.
• Advises employees and unit heads on employee grievances as per the organization policy and procedures
• Conduct exit interviews to identify reasons for employee termination
• Advise management on such matters as equal employment opportunity, sexual harassment and discrimination.
• Direct preparation and distribution of written and verbal information to inform employees of benefits, compensation, and personnel policies.

• Plan and conduct new employee orientations to foster positive attitude toward organizational objectives.
• Formulate policies, procedures and programs for recruitment, testing, placement, classification, orientation, benefits and compensation, and labor and industrial relations.
• Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
Resolve labor disputes and grievances.
• Prepare detailed job descriptions and classification systems and define job levels and families, in partnership with other managers.
• Requests work fitness evaluations as appropriate;( conduct gap analysis)
• Update all forms regularly to fit the current changes
• Negotiate bargaining agreements, offers … etc.
- Doing Job and gap analysis for the whole organization to identify the weekness ib the different units
-Assist in the organizational restructuring process
-Lots of other responsabilities to be discussed in the interview

- Developing, with line managers, human resource strategies, which consider immediate and long-term staff requirements in terms of skill levels
- Studies departmental manpower needs and prepares reports including recommendations
- Give terms and conditions to be applied in agreements with labor suppliers
- Review applications and select qualified candidates' resumes when requested by department heads
- Maintain job application files and resumes categorized by specialization
- Prepares job offer to new employees based on the company's grading system approved by the General Manager
- Developing policies on employees absence and punctuality management system
- Planning and sometimes delivering training, including inductions for new staff
- Controls the balance of human resources, in terms of inter-company and inter-department transfer of staff
- Update job descriptions and prepare new ones when required in coordination with the concerned department head
- Keeps track of human resource distribution
- Update the company's organizational chart, and other relevant employee lists
- Maintain updated employee files and records
- Monitor holidays, annual leaves, authorized leaves and sick leaves
- Ensure that the employee evaluation is performed semi-annually or annually as applicable
- Review employee attendance system reports and informs delays and absence to direct manager
- Evaluate training needs, plan, execute and follow up of training courses
- Debrief personnel upon termination
- Prepare Human Resources Department annual budget
- Human Resources department and employees management
- Any other duties assigned to him/ her by the General Manager

-Doing all administration work of the Managing Director & the Duty manager
- Responsible for the following up with the programming company to construct the website - decision maker
- Responsible for creating the text of the website in English and in Arabic
- Interviewing the candidates that are applying for a job
-Resposible for the e-marketing of the company and the advertising
-Handling all coming and going emails, mails & faxes

-Recruitment specialist; receiving C.V’s, sorting them, handling interviews and arranging for workshops
Arranging contracts, contacting the clients and supplying them with their requirements

-Responsible for the company sales, advertising and marketing locally and overseas
-Responsible for a new project of a business center from A to Z

-Keeps oneself completely aware of local attractions and provide hotel guests with all required Information on the city and sightseeing locations.
- Provide the guest with any requested limousine service
-provides proper ticketing and any other travel related arrangements for in house guests
Responsible for ensuring reservations for guests in desired outlets & Hotels
- Maintains accurate records and documentation is accurately maintained as per organizational requirements
-Arrange for the arrival and departure a limousine service and ensure airport assistance to them Ensure that all guests are personally welcomed and make orientations with him in the hotel the Escorting him to the suite trying to get the guest feed back and preferences regarding the hotel
-Responsible for maintaining and updating guest history on the system --Personally ensure that appropriate arrangements are made for all VIP guests prior to their arrival (Room blocked, checked, Amenities.etc
• Co ordinate all special public relations Activities with regard to VIP
• Ensure all special guest requests are met, within morals and ethical limits All the previous responsibilities can be added to my ability to handle both check in; check out. Also handling reservation and operator
• In brief can handle anything that is related to the front office work
• My front office manager evaluation to me was 98 % .

• Handling telephone calls &administation; computer work
• Handling guest complains
• Responsible for all coming & Going faxes