Key Account Manager
nehmeh corportation
Total years of experience :15 years, 9 Months
• • Manage a portfolio of 25 accounts in Qatar markets- Makita Power Tools, Construction equipments, Automotive paints & consumables & Ventilation items .
• Negotiate price, terms of sale and service agreement
• Develop proposals for new and repeat customer business transaction.
• Analyze and report on monthly customer activity, business trends, and area of concerns
• Handling Sales activities of Auto Paints - ( PPG ) Adhesive & consumable (UPOL, Norton ) by concentrating on key areas like Projects Sales, Channel Sales including, OEM, Dealers & other related segments.
• Market Mapping for new business through site visits, media & other related advertising where new project information can be identified.
• Identifying and securing new accounts & existing accounts by regular visits & ensuring the complete product offerings by technical presentations at office or sites.
• Expanding contract base by creating long term relationships with key decision makers of all customers.
• Achieving high value sales targets through self- generated strategic planning, market intelligence and business management plans.
• Conducting Practical demonstrations to the end users to generate company’s credibility, sales and customer confidence.
• Conducting site surveys of customers in order to ensure the maximum business achievement.
• Undertaking contract / environmental reviews to ensure all aspects of compliance are met at all stages of the contract / projects.
• Working with Consultants for approval of products in the new or upcoming projects in the business line.
• Concentrating on sales of premium products in order to fetch maximum Net Sales Realization (NSR) profits of the company.
• Ensuring good customer relations by offering quick and positive response at all times during the transactions & business relations.
• On time Payment Collections and follow-ups.
• Regular updating of Projects report & daily visit reports to Business Unit Head
• Managing the Operation & Sales of Retail Stores in Kerala, India
• Responsible for all the Admin, HR & Sales Activities of the stores
• Coordinating all marketing and sales activities
• Identifying potential customers to convert to premium services
• Drive the team members to achieve the targets
• Meeting potential customers to give presentations about our premium products.
• Make sure that the branch is in Profit
• Make sure that the customers are getting proper service
• Maintain a good relationship with the premium customers
• Helping to take decisions at top level management in the day to day affairs
• Coordinating with different departments in Head Office and Regional Office
Making sure the right things are being done, by the right people, at the right time and in the right way.
Bringing the latest trends at affordable prices.
Recruiting, training, appraising and supervising staff.
Taking the time to coach colleagues by example every day, on and off the shop floor.
Maintaining awareness of market trends in the retail industry, and monitoring what local competitors are doing.
Ensuring the necessary health and safety checks are completed daily.
Analyzing sales figures and forecasting future sales volumes to maximise profits.
Responding to customer complaints and comments.
Maximizing profits while keeping costs at bay.
Proactive and able to use initiative with a `common sense` approach to solving problems.
Taking the initiative, especially when it comes to dealing with customers.
Ensuring customer satisfaction levels
Generating A & P marketing income from the visibility and sponsorship opportunities.
Control over marketing expenses
Tracking Performance of the concessionaire.(Calculating return per sq. feet)
Innovative displays and merchandising techniques.
Following up for the advertisement schedule for the month with HO
coordinating with local Merchandisers to ensure that every ad is released with appropriate data with successful Numbers
I have Completed My Master Degree ( MBA ) with the Specialization in Marketing & Finance . I had done my Internal ship in South Indian Bank for Four Months .