Total Years of Experience: 11 Years, 11 Months
August 2016
To Present
Customer Relationship Officer
at Arab Bank
Location :
United Arab Emirates - Abu Dhabi
March 2016
To July 2016
Mortgage Advisor
at National Bank Of Abu Dhabi
Location :
United Arab Emirates - Abu Dhabi
- Attracts new mortgage loan applications by developing relationships within the community, specifically with the real estate community; making sales calls to prospective customers. - Approves mortgage loans by examining application and supporting documentation; estimating credit-worthiness; calculating repayment risk. - Protects bank's image by keeping mortgage loan information confidential. - Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. - Make visits to real estate offices; make cold calls and attend industry events. - Collaborate with bank branch staff in cross-selling bank mortgage products and services. - Follow-up and render assistance in the area of closing and post closing outcomes.
January 2015
To December 2015
Customer Service And Sales Officer
at HSBC
Location :
United Arab Emirates - Abu Dhabi
• conducting in-depth reviews of clients' financial circumstances, current provision and future aims;
• promoting and selling financial products to meet given or negotiated sales targets;
• contacting clients and setting up meetings, either within an office environment or in clients' homes or business premises;
• analysing information and preparing plans best suited to individual clients' requirements;
• researching the marketplace and providing clients with information on new and existing products and services;
• assisting clients to make informed decisions;
• Ensure procedures and compliance requirements including AML are adhered to in relation to daily tasks.
• reviewing and responding to clients changing needs and financial circumstances;
• keeping up to date with financial products and legislation;
• contacting clients with news of new financial products or changes to legislation that may affect their savings and investments;
• promoting and selling financial products to meet given or negotiated sales targets;
• contacting clients and setting up meetings, either within an office environment or in clients' homes or business premises;
• analysing information and preparing plans best suited to individual clients' requirements;
• researching the marketplace and providing clients with information on new and existing products and services;
• assisting clients to make informed decisions;
• Ensure procedures and compliance requirements including AML are adhered to in relation to daily tasks.
• reviewing and responding to clients changing needs and financial circumstances;
• keeping up to date with financial products and legislation;
• contacting clients with news of new financial products or changes to legislation that may affect their savings and investments;
April 2013
To November 2014
Retail Banking Advisor
at National Bank of Abu Dhabi, Media Zone Authority Branch
Location :
United Arab Emirates - Abu Dhabi
04/2013-Present National Bank of Abu Dhabi, Media Zone Authority Branch, UAE: Number One Bank in the UAE and one of the top 50 safest banks in the world.
Retail Banking Advisor, Media Zone Authority Branch: Responsibilities: • Maximise profitability, manage business growth and target market share as per objectives.
• Manage and monitor utilization of approved facilities in the best manner in order to achieve best returns from these accounts.
• Provide assistance in financial counselling and information to customers for all the services and product available.
• Ensure excellent service and satisfaction to customers by providing new account assistance, handling customer queries, complaints or problem in a professional manner.
• Aggressively seek and attract new customer relationships through planned structures skills.
• Maintain a broad familiarity with our competitor's product to offer a better customer value propositions.
• Undertake scheduled marketing visits in order to pursue business.
• Meet the sales targets in terms of numbers and volume as provided by line manager and revised from time to time.
• Ensure that targets are achieved based on the quality of customers and their credit worthiness, in a way that minimizes potential risks.
• Prepare candidates lists on a periodic basis and submit the list to the line manager for guidance and evaluation of results
Retail Banking Advisor, Media Zone Authority Branch: Responsibilities: • Maximise profitability, manage business growth and target market share as per objectives.
• Manage and monitor utilization of approved facilities in the best manner in order to achieve best returns from these accounts.
• Provide assistance in financial counselling and information to customers for all the services and product available.
• Ensure excellent service and satisfaction to customers by providing new account assistance, handling customer queries, complaints or problem in a professional manner.
• Aggressively seek and attract new customer relationships through planned structures skills.
• Maintain a broad familiarity with our competitor's product to offer a better customer value propositions.
• Undertake scheduled marketing visits in order to pursue business.
• Meet the sales targets in terms of numbers and volume as provided by line manager and revised from time to time.
• Ensure that targets are achieved based on the quality of customers and their credit worthiness, in a way that minimizes potential risks.
• Prepare candidates lists on a periodic basis and submit the list to the line manager for guidance and evaluation of results
January 2012
To March 2013
Sales Officer, Bancassurance Department
at National Bank of Abu Dhabi
Location :
United Arab Emirates
01/2012-03/2013 National Bank of Abu Dhabi, Sales Department:
Sales Officer, Bancassurance Department: Responsibilities: • Deliver set Bancassurance and investment targets by an excellent delivery of all relevant Bancassurance products.
• Promote Bancassurance products in the assigned territory.
• Ensure high efficiency in finishing jobs and following up with concerned departments, in order to give the client maximum satisfaction.
• Getting feedback from the client after the job is done to see if our products and services were up to his satisfaction.
• Excellent achievement of sales against the targets set by the company.
• Selling the bank products and offering clients products that suit their needs.
Sales Officer, Bancassurance Department: Responsibilities: • Deliver set Bancassurance and investment targets by an excellent delivery of all relevant Bancassurance products.
• Promote Bancassurance products in the assigned territory.
• Ensure high efficiency in finishing jobs and following up with concerned departments, in order to give the client maximum satisfaction.
• Getting feedback from the client after the job is done to see if our products and services were up to his satisfaction.
• Excellent achievement of sales against the targets set by the company.
• Selling the bank products and offering clients products that suit their needs.
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