Noha Yousry

General Role: Develop and execute online & offline strategies that are intended to create and uphold a positive public image of the corporate for our clients & potential clients by working and forming relationships with various members of the media, governmental entities, private sector and public to generate new business opportunities.
Detailed Tasks and Responsibilities:
• All Chairman administrative tasks including emails, incoming & outgoing correspondences, meeting arrangements & attending on behalf of him when needed, MOM, filing system, travel arrangements, reports, visits, customer & guests communications.
• Working with other senior management leaders especially the Chainman, helps determine the course that the business will take, coordinate efforts to move the company in line with those goals.
• Develop thought and personal leadership capabilities by working directly and frequently with senior leadership in businesses and providing strategic advice on corporate development projects in a leading global company.
• Leads the Enterprise Strategy, focus on strategy development at the corporate level and work directly with the business levels of the organization.
• Acting as the businesses' representative during industry events and oversees all external communications activities.
• Responsible for researching public opinion and communicating with investors to enhance the businesses' reputation in the financial community.
• Develop and implement strategies that will maintain and develop a positive image of the client.
• Coordinate all public relations activities.
• Other duties may include informing executives on market trends, calculating communications budgets, arranging interviews, and preparing speeches.
• Work with marketing and advertising managers to ensure advertising campaigns are in line with the corporate image and goals.
• Coursework for public relations degrees includes advertising, business administration, writing, public speaking, communications, and ethics.
• Monitor, analyze and communicate PR results on a quarterly basis.
• Evaluate opportunities for partnerships, sponsorships and advertising on an on-going basis.
Oversee crisis operations and work to repair a client's damaged reputation after negative incidents have occurred.
• Maintain a keen understanding of industry trends affecting clients and make appropriate recommendations regarding communication strategy surrounding them.

General Role: Working closely with the MD on a daily basis, maintain & providing a full support on a one-to-one basis. To provide an efficient and responsive administrative, organizational, and logistical service to the MD, helping him to manage and priorities his time.
Responsible for providing full secretarial assistance to the management team during absences to ensure a high level of service is maintained.
Detailed Tasks and Responsibilities:
• Manage and maintain the MD’s diary and email account.
• Filter emails, highlight urgent correspondence and print attachments.
• Organize inbound emails into the appropriate folders and any relevant information to be copied into the correct file on the hard drive.
• Respond to emails as much as possible, dealing with appointments, requiring Bio or photos etc.
• Ensure busy diary commitments, papers and travel arrangements are managed effectively including producing a daily folder with diary, necessary papers etc., and troubleshooting problems.
• Conduct weekly diary meetings with the MD to discuss upcoming engagements, invitations and other requests.
• Schedule on behalf of the MD meetings between him and his direct reports and the committees and groups to which he is a member.
• Coordinate travel and accommodation requirements in connection with others and ensure arrangements in place for the MD match his requirements.
• Filter general information, queries, phone calls and invitations to the MD by redirecting or taking forward such contact as appropriate.
• Ensure the MD is fully briefed on, or prepared for, any engagements he is involved in. Keep and maintain an accurate record of papers and electronic correspondence on behalf of the MD.
• Prepare correspondence on behalf of the MD, including the drafting of general replies.
• Coordinating between departments and operating units in resolving day-to-day administrative and operational problems.
• Minute general meetings as required and complete research on behalf of the MD.
• Keep and retrieve files.
• Ensure guests meeting with the MD are well taken care of.
• Provide a service that is in line with the MD’s work habits and preferences.
• To execute any other duties appropriate to the grade as directed by the MD.
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Additional Duties:
• Helping in the establishing and implementing of the MBO system (Management by Objectives) in the company for the MD and his direct reports to improve performance of the organization.
• Helping in defining the objectives that are agreed between the MD and his direct reports.
• Helping in defining the KPIs (Key Performance Indicator) for the MD and his direct reports.
• Helping in & explaining the system to the MD's direct reports to ensure better participation and commitment, as well as alignment of objectives across the organization.
• Responsible for updating the system by collecting data, uploading the actuals for the MD on monthly basis to reach the target settled by the organization Top Management.
• Responsible for following up with the MD's direct reports & helping them uploading their actuals on the system to ensure reach goals and meet the monthly deadline, "supporting in solving system problems if there is".
• Helping the MD in his appraisal process by justifying & identifying his quarterly performance appraisal and uploading it on the system on quarterly basis to reach the aimed goals.
• Set a meeting between the MD and his direct reports to discuss their appraisals on individual quarterly basis, following up with each of them to meet the deadline to be uploaded on the system to keep and improve the organization performance and productivity.
• To attend supervision, training and meetings as and when required.

Detailed Tasks and Responsibilities:
• Maintaining and updating different files incorporated in the division in view of GM’s
instructions.
• Coordinating between departments and operating units in resolving day-to-day administrative
and operational problems.
• Handling and following up correspondences with customers.
• Handling internal and external correspondences within the Technical Operation departments
or with other departments.
• Keeping and maintaining appropriate files for incoming and outgoing correspondences to and
from the GM’s office.
• Collecting all departments’ monthly reports for typing and keeping division monthly report as
well as any other reports may be required.
• Filing skills and mailing system.
• Reading, monitoring and responding to the email under GM’ supervision.
• Preparing meeting’s agenda take minutes of meeting & communicate minutes of the meeting
to the management.
• Maintain office confidentiality.
• Organizing travel and preparing complex travel itineraries.
• Planning, organising and managing events.
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• Liaising with staff, clients, etc.
• Scheduling and coordinating meetings, interviews, events and other similar activities.
• Any other related tasks.

Arranging & preparing tailor made tours covering cultural, historical, modern attractions with relevant partners worldwide.
• Booking flights for tourists “groups and individual”.
• Organizing hotel reservations.
• Following up with tour leaders and giving them their tasks

Assistance in executing administrative tasks related to TSC2 manager and various activities for the
TSC2 team.
• Handling different internal and external correspondences (Letters, Faxes, Memos, and E-
mails…….etc) within the company or with the customer.
• Maintaining regular updated files (Paper files, data files) on shared network for incoming and
outgoing correspondences to / from the TSC2 department, besides taking care of updating their
relevant overview lists.
• Issuing reports and certificates needed in meetings with customers and following up open and
unfinished points with the TSC2 team after each meeting.
• Reviewing regularly different overview lists to update their status and consulting the TSC2
Manager for guidance in case of pending open items.
• Approaching the staff within the TSC2 department and sub departments related to prepare all
documents and attachments related e.g. monthly reports, time sheets……etc. Also following
up the due date for submission.
• Giving administrative assistance by entering / retrieving data related to dedicated TAC2 tasks
(like FR and Patching) using appropriate SW tools used by TAC2
• Filing and inventory keeping of all personal administrative issues e.g. Leaves, Missions letters,
Sick leaves……etc.
• Helping other departments or projects in their tasks whenever it is urgent.
• Organizing meetings and exhibitions.
TRAVCO (Hotels, Cruises and Tourism Company

(Management and Development Centre with the co-ordination with British Council)
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Topics of the course:
Projecting a professional image.
Effective Planning.
Designing and implementing a tailored filing system.
Archiving and filing systems (20.06.99 to 23.06.99)
(Management and Development Centre with the co-ordination with British Council)
Topics of the course:
Creating an effective Electronic and paper filing system.