noman ahmed khan, Senior Customer Service Specialist

noman ahmed khan

Senior Customer Service Specialist

UASAC Pakistan Pvt Ltd

Location
Pakistan - Karachi
Education
Bachelor's degree,
Experience
19 years, 8 months

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Work Experience

Total years of experience :19 years, 8 months

Senior Customer Service Specialist at UASAC Pakistan Pvt Ltd
  • Pakistan - Karachi
  • My current job since July 2011

Prepare and check Import General Manifest (IGM).
To Supervise Import Release Counter.
Check Bills of Lading, Commercial Invoices, Bank Guarantees and other shipping documents
Preparation & issuance of D/o. & Gate pass.
Prepare & Collect all Import Payments.
Coordinate with POL/Principal for:
Release/Hold instructions
Status of cargo
Detention Waiver / Free Days
Discrepancy in documents
Bank guarantee
To check & contact consignees/agents for:
Clearance, Payments
Handling load port queries and problems.
Preparation and verification of container detention dirty & damage charges.
Preparation and verification of refunds.
Redemption of banker guarantee.
Management of files.

Shipping Assistant at DELTA SHIPPING PVT LTD AS AGENTS UNITED ARAB SHIPPING CO
  • Pakistan - Karachi
  • July 2004 to June 2011

ALL WORKS IN IMPORT CUSTOMER SERVICES DEPARTMENT ISSUANCE OF DELIVERY ORDER, GATE PASS AFTER COLLECTING NEGOTIABLE DOCUMENTS AND PAYMENT ACCRUED. MAKING AND CHECKING OF CONTAINER DETENTION, DAMAGE AND CONTAINER CLEANING CHARGES INVOICES. REFUND CONTAINER SECURITY DEPOSITS. MANAGEMENT OF FILES. WORKING ON OVERDUE CONTAINERS. WORKING ON PRINCIPALS QUARTERLY QUERIES ABOUT COLLECTIONS.

Education

Bachelor's degree,
  • at S M ARTS & COMMERCE COLLEGE KARACHI
  • July 2010

Specialties & Skills

Management Control
Shipping
Microsoft Office
Customer Service
Handouts
MS WORD
IBM AS 400
IBM AS 400

Languages

English
Beginner