NORME SANDAYAN, Travel Agent cum Manager

NORME SANDAYAN

Travel Agent cum Manager

Sandayan Beach Club

Location
Philippines
Education
Master's degree, Public Administration
Experience
23 years, 3 months

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Work Experience

Total years of experience :23 years, 3 months

Travel Agent cum Manager at Sandayan Beach Club
  • Philippines
  • My current job since January 2017

 Managing and coordinating the client’s inquiries and reservations thru its social media account and booking system.
 Arranging and advising clients on transportation, accommodation, and other resorts outdoor activities.
 Collecting/processing payments and keeping clients up to date with any changes.
 Dealing with clients’ complaints or refunds.
 Maintaining a register of all incoming and outgoing guests thru a tracking system as required by the Local Government Unit.
 Formulate/Proof-read a variety of correspondence/project proposals, and attend meetings/seminars as required by the Local Government Unit.
 Plan, organize, implement, and monitor any resorts expansion/design whenever arises.
 Ensuring and adhering that all required LGU’s policies, ordinances, and laws are applied.

Contracts Administrative Assistant cum Document Controller at Al Raha Group for Technical Services
  • Saudi Arabia - Riyadh
  • January 2014 to December 2016

 Maintaining a register of all incoming and outgoing mail, stamping and recording of mail before circulating for distribution as set out in Contract Filing Procedure and requirement.
 Responsible for Control/Track/Issue of complete project documentation such as incoming and outgoing correspondence, contracts Mods, Delivery Orders, CRMs, CADS, CPARs, PARs, CARs and responses, CDRLs/CFSRs, NDAs, and other forms of pertinent documents from the clients and subcontractors.
 Set up/assist document control filing system.
 Implement and maintain a coordinated and consistent archiving/filing system; ensure that all filing is up-to-date and in accordance with Contract Filing Procedure and Requirement.
 Follow-up with team members and others for “open” status items to be closed down.
 Doing side-by-side comparison of PWS's and Proofing documents based on an assigned checklist
 Preparing meeting packages, sending out meeting invites, and taking dictation.
 Preparing various correspondences that include drafting of Internal Memorandums, Outgoing Letters
 Preparing vacation leave requests, expense reports, TDY requests, and approvals.

Administrative Assistant cum Document Controller at King Saud Bin Abdulaziz Unviersity for Health Sciences
  • Saudi Arabia - Riyadh
  • November 2011 to October 2013

 Prepare block books, invitation letters, and master schedules of 3rd Year every semester, including booking of needed venues.

 Encode/Upload block books, schedules, and PowerPoint lectures into the Students Academic Management System (SAMS) & the Blackboard System.

 Prepare, Organize, and Coordinate OSCE.

 Distribute and collect evaluation forms after every lecture and tally them.


 Prepare request for TRA and airport assistance of faculty staff.

 Responsible for control/track/issue of all documents needed by the Offices of the Dean, Associate Dean, Student Affairs, IT, & similar offices.
 Maintaining a register of all incoming and outgoing mail, stamping and recording of mail before circulating for distribution as set out in Contract Filing Procedure and requirement.
 Set up/assist document control filing system.

 Formulate a variety of correspondence including that of a sensitive nature.

 Develop meeting agenda and prepare meeting information packages, record and transcribe minutes, compose memorandum for all related actions, and track follow-up issues to completion during the Block Coordinator’s Committee Meetings.

 Manage routine inquiries and refer those that are appropriate to person responsible as required.

Administrative Assistant cum Coordinator at National Guard Health Affairs
  • Saudi Arabia - Riyadh
  • December 2008 to November 2011

 Coordinating the Basic Medication Safety (BMS) Course for all staff physicians and other disciplines.

 Develop meeting agenda and prepare meeting information packages, record and transcribe minutes, compose memorandum for all related actions, and track follow-up issues to completion of five committees such as (Medication Safety Program (MSP), Medication Errors Management Sub-Committee (MEMS), Medication Reconciliation Performance Project Task Force (MRPIP), Institute of Safe Medication Practices (ISMP) Task Force and Task Force to Review and Resolve JCI Tracer (2009) Findings Related to MMU Chapter - MS 264.
 Act as a primary contact for those seeking to make appointments and maintain diary.

 Liaise with departmental personnel, hospital administrators and other organizations, to facilitate communication and appropriate action on behalf of the department.
 Manage routine enquiries and refer those that are appropriate to person responsible as required.

 Formulate a variety of correspondence including that of a sensitive nature, transcribe correspondence, minutes of the meetings, committee formation orders and assure distribution as required.

 Establish and maintain database and filing system both electronic and hard copy.

 Maintain committee files as required.

 Receive, screen, register, distribute and prioritize all incoming mail, electronic and hardcopy.

 Performs other job related duties, as assigned. (Reporting to the Pharmaceutical Care Services’ Director every time the MSP Chairman is on leave).

Administrative Assistant cum Recruitment Specialist at National Guard Health Affairs
  • Saudi Arabia - Dammam
  • October 2006 to December 2008

 Receive, create, and Process documents of the newly-hired employees.

 Receive and process the promotion and transfer of employees.

 Manage the complete recruitment cycle which includes the following: creating job

descriptions and postings, screening resumes, facilitating review of candidates, and
conducting pre-screens and interviews with prospective candidates.

 Coordinates with local/ overseas recruitment agents to arrange advertisements and interviews.

 Act as a primary contact for whoever wants to have appointment to the HR Manager.

 Liaise with other department personnel and other organizations, to facilitate communication and appropriate action for the department.

 Develop a variety of correspondence including those of a sensitive nature, transcribe correspondences and distribute as required.

 Maintenance of database and filing system both electronic and hardcopy.

 Receive, screen, register, distribute and prioritize all incoming mail, electronic and hardcopy.

 Prepares requisition of office supplies, equipment maintenance and follows-up requests for support services. Ensure quantities of office supplies are maintained

 Use the chain of command appropriately to communicate and resolve issues.

 Maintain confidentiality at all times.

 Perform other job related duties within technical ability as required and as instructed.

Professor cum Cashier at St. Benedict College
  • Philippines
  • June 2004 to March 2006

Duties and Responsibilities:
• Make collection reports and prepares correspondence.
• In charge of collecting payments (tuition and miscellaneous fees) of the students and deposit cash collected.
• Professor in Human Anatomy and Physiology, General Biology & Microbiology.

Executive Secretary cum Document Controller at MASO-Local Government Unit
  • Philippines
  • February 2000 to March 2004

 Maintaining a register of all incoming and outgoing mail, stamping and recording of mail before circulating for distribution.
 Responsible for Control/Track/Issue of all complete project documentation/proposals.
 Formulate a variety of correspondence including that of a sensitive nature, transcribe correspondence, minutes of the meetings, and assure distribution as required.
 Preparing Monthly Statistical Reports.
 Preparing and proofing Project Proposals.
 Maintaining and archiving files.
 Performs miscellaneous job-related duties as assigned.

Education

Master's degree, Public Administration
  • at St. Benedict College
  • April 2003

Post-Graduate Master in Public Administration (Graduated, April 2003) St. Benedict College, Cotabato City, Phil Benemeritus Awardee Thesis Title: The Implementation of Durian Atbp. Program in Municipality of Kalamansig, Sultan Kudarat, Mindanao, Philippines.

Bachelor's degree, Biology
  • at Notre Dame University
  • May 1999

Tertiary BS Biology (Graduated, May 1999) Notre Dame University, Cotabato City, Phil Thesis Title: Distribution of Class Anthozoans in Balot Island, Kalamansig, Sultan Kudarat, Mindanao, Philippines. (18 Units Earned, 2001) AB Education Maj. In fishery Science SBCK, Sultan Kudarat, Philippines

Specialties & Skills

Secretarial
Communication Skills
Microsoft Office
Administration
Driving
CASHIER
COLLECTION
CORRESPONDENCE
DATABASE
PAYMENTS
SECRETARY
Time Management
Credit Card
Organization & Managment
Adminnistrative Policies & Procedures
Medical Terminologies
Customer Service
Employee Relations
Minutes Taking & Scribing
Health Insurance
Microsoft Office
Administration
Analysis
Human Resources
Organizing
Planning
Negotiation
contracts
Defense Federal Acquisition Regulations S
Defense Contract Management Agency
Foreign Military Sales
Non Disclosure Agreement
document control

Languages

Arabic
Beginner
English
Expert

Memberships

Toastmaster CLub
  • Member
  • November 2011

Training and Certifications

Business Writing Essentials (Certificate)
Date Attended:
January 2012
Valid Until:
January 2012

Hobbies

  • Travel
    Malaysia; Singapore; Thailand; UAE; Bahrain; Qatar; Turkey; Egypt; France; Belguim; Luxembourg; Germany; Netherlands; Italy; Spain; Monaco; Switzerland; & Vatican City