Nour Zeineddine, Social Media Research Analyst

Nour Zeineddine

Social Media Research Analyst

Carma

Location
Lebanon - Beirut
Education
Master's degree, Computer Science
Experience
8 years, 3 Months

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Work Experience

Total years of experience :8 years, 3 Months

Social Media Research Analyst at Carma
  • Lebanon - Beirut
  • March 2016 to March 2020

- Analyze social media content to draw meaningful insights and help with furthering clients' business goals
- Identify and summarize key topics of interest as per the client requirements
- Issue high-quality client reports, qualitative and/or quantitative, by always respecting the tight deadlines, and by including: tables and charts that visualize data, along with summaries and narratives that conclude the findings
- Coordinate closely with the monitoring team, thus ensuring accuracy and relevancy of search queries, based on client requirements
- Coordinate with Client Success, on a regular basis, to review, understand and ensure client requirements are met

Developer and Product Expert/ Consultant at Inspire Innovations
  • Lebanon - Beirut
  • May 2012 to November 2017

• Understanding a client's business needs.
• Implementing a technological solution to meet business needs.
• Planning a timeline for completion of projects.
• Develop the full-optimized solutions.
• Providing advice on technology best practices.
• Collaborating with technical in-house team to ensure familiarity with technology.
• Training staff to use the new IT system.
• Monitoring the success of IT solution.
• Producing detailed reports on the efficacy of the technology.

Software Developer Intern at SABIS Educational Services
  • Lebanon - Beirut
  • July 2011 to August 2011

- Collect business requirement
- Work on the initial and final design of the solution
- Work on the development of the final product

Developing a web application using ASP.net (under C#) and Ms SQL Server. The application was meant to be used by all Sabis Students

Intern at BLC Bank
  • Lebanon - Beirut
  • August 2010 to August 2010

- Answer phone inquiries, direct calls, and provide basic company information.
- Perform clerical duties, take memos, maintain files, and organize documents; photocopy, fax, etc. as needed
- Take notes and memos during meetings; type documents, drafts, and reports; sort and manage files
- Run general industry related errands
- Shadow multiple office positions and train in a variety of tasks

Intern at FransaBank
  • Lebanon - Beirut
  • July 2010 to July 2010

- Answer phone inquiries, direct calls, and provide basic company information.
- Perform clerical duties, take memos, maintain files, and organize documents; photocopy, fax, etc. as needed
- Take notes and memos during meetings; type documents, drafts, and reports; sort and manage files
- Run general industry related errands
- Shadow multiple office positions and train in a variety of tasks

Education

Master's degree, Computer Science
  • at Lebanese University
  • October 2020
Higher diploma, Business Computing
  • at Lebanese University
  • July 2012
Bachelor's degree, Business Computer (MIS)
  • at Lebanese University
  • July 2011

Specialties & Skills

Microsoft Office
Research
Web Applications
ASP.NET
SQL Server
Brainstorming Solutions
Business Analysis
Ability to Plan, Organize and Prioritize Work
Ability to Verbally Communicate with Persons Inside and Outside the Organization
Flexibility to try new approaches

Languages

English
Expert
Arabic
Expert

Training and Certifications

Software Developer Intern (Training)
Training Institute:
SABIS
Date Attended:
July 2011
Duration:
360 hours

Hobbies

  • Music
  • Web Browsing
  • Reading