Manager
Free Lancer & Telemarketer
Total years of experience :23 years, 7 Months
Design / developed & maintaining websites.
Telemarketing/online support services
• Marketing to increase Sales (All Regions)
• Monitoring Sales and Support. Sales Team Performance and resolving their issues
• Shipping and procurement process monitoring
• Co-ordination with agents abroad.
• Worked closely with web-developers and network engineers for website maintenance and error free working.
• Inventory management. Stock Report
• Monitor SEO of Website
1) Administration:
-- Approve and monitor major projects, IT budgets, priorities, standards, procedures, and overall IT performance.
-- Coordinate priorities between the IT department and sales/user departments.
-- Worked closely with web-developers and network engineers. Consistent record for successful IT projects. Specially recognized and promoted as a result of project management and company affairs.
-- Savvy Webmaster and polished and persuasive communicator with 11 years of experience in
• Website Database Design and Management
• Site Construction
• Project Management, Search Engine Strategies
• E-Commerce initiatives
• E-mail Campaigns
• Graphic Design
-- Review the adequacy and allocation of IT resources in terms of funding, personnel, equipments.
-- Responsible for developing position requisitions and developing a sourcing plans.
-- Developed advertising program and conducted first-level interviews to screen for appropriate job candidates.
employee disciplinary policy.
-- Placed customer orders, invoiced customers, general ledger control
-- Monitored CEO work details, and informed Owner of any challenges or red flags.
Create, proofread and process all personnel records including: discipline and termination, personal information, benefits.
Maintain and oversee document control and scheduling.
2) Customer Relations:
Responded to customers via inbound / out bound calls, email regarding vehicle purchase and solve customer problem and issues at the same time.
• GL /Inventory Application in Oracle Froms reports for companies
• Conducted Web development/ designing and DIT courses
• Developed a website (portal) www.babydunya.com on women, pregnancy and child issues and topics with tools like pregnancy calculator, find baby names etc.
Internship in Sidat Hyder, database creation in both Access and SQL Server, data connectivity through ASP. Time Sheet project. Attendance and performance monitoring application.