Team Leader
hewlett packard
Total years of experience :3 years, 11 months
My daily routine at work was to validate sales report, monitor my team activities, provide on job training, Interact with US and Canada clients over telephone. Create sales leads and presentations.
• Running Queries from various applications. • Working on Channel Sales Investigation cases. • Investigate on Compensate issues with the data submitted by HP channel partner. • Validating sales data submitted by the HP channel partners. • Comparison of Reports • Contacting partners via emails and call the partners. • Creating business Presentations using MS PowerPoint. • Provide training to the new hires of the team. • Helping the team to understand their roles and responsibilities in terms of day to day process and its impact on the business • Helping team to understand the importance of customer satisfaction • Query handling and Escalation Management • Analytical skills Process Management and Process design
