Omar Zaghouani

third party auditor ISO / TS 16949
third party auditor ISO 9001
management consultant quality and industrial organization
Freelance Trainer
implementation of QMS ISO/TS 16949 & ISO 9001

Tasks / missions:
- Define the policy factory quality consistent with the company's quality policy.
- Responsible for planning and implementing internal quality audits and supplier audits
- Managing customer relationship and ensure continuous improvement of the plant
- Apply the factory quality policy and deploy a process of continuous improvement (use of methodologies PDCA, 5S, 8D, FMEA ...)
- Management of a team of twenty persons
- Ensure that processes needed for system quality management are established, implemented and maintained
- Conduct audits customers
- Ensure the implementation, maintenance and continuous improvement of the system of quality management according to ISO TS 16949 and ISO 9001
- Planning and participation in training, education and evaluation of the quality of staff
- Manage, anticipate, organize and facilitate quality and cost control
- Ensure the application of instructions, quality procedures and ensure compliance with customer requirements at all levels of the organization
- Ensure the objectives in terms of quality
- Management of meetings necessary to review or potential nonconformities and implementing corrective and preventive actions.
- Steering committee meetings and management review.
- Ensure the implementation of the quality policy within the company and deployment of a continuous improvement process
- Animation team quality plant to deploy culture quality.
- Monitoring the customer complaint handling and supervision of groups solving problems and monitor daily performance quality of the plant through the plant quality meetings
Achievements:
- Implementation of a quality system according to ISO 9001 v 2008 and ISO TS 16949 v 2009
- Development of quality culture and quality performance improvement sites
- Dramatically reduce quality costs and achieving quality
- Training of team quality and strengthen their skills
- Maintain a quality team performance and motivation

- conducting audits suppliers level 1 and level2 in Tunisia and abroad
- Final validation files EI supplies outside (components) and final confirmation of the qualification process suppliers.
- Performing quality audits of suppliers confirmation process (pre-production audit) and audits to validate the action plans following
incidents suppliers C1 (incidents original customers suppliers)
- Implementation of preventive audits at suppliers according to a predefined schedule
- Initiation and monitoring of action plans as required from suppliers and ensure their effectiveness.
- Monitoring the quality and supplier performance management and development and piloting of special status under the wrong
suppliers.
- Validation of the ranges of controls receiving components
- Monitoring of the implementation process in AQP components
- Participating with purchases to optimize the supplier panel group.
- Controlling the process of controlling supplies.

- Experienced Internal Quality Auditor according to ISO9001: 2000
- Process Auditor under ISO 9001 v 2000 and ISO/TS 16949 V2002. (Familiar with the repository FIEV)
- Participation in the pilot and improving Process Implementation and Process Media
- Drafting and reviewing documents and procedures of the management system of ISO 9001 v 2000 and ISO / TS 16949
- Implementation of the quality approach to immigration system to quality management ISO TS/16949
- Responsible for managing, maintaining and improving the quality management system in accordance with International
ISO / TS 16949
- Ensure the application instructions, procedures and quality procedures.
- Steering committee meetings and management review.
- Participate in internal audits of the system of quality management with the Group Quality Manager

Quality Manager of three AUP units : connector, aeronautic and wiring.
- Representing clients for these three AUP.
- Establishment and monitoring of Performance Indicators and effectiveness of monitoring devices and measures
- Coordination and Management of Meetings Solving Problems Quality (GRP) and monitoring the progress of action plans put in place
- Animation and control the processing of customer complaints for the three AUP.
- Implementation and effective use of quality tools: FTA/5P, 8D PDCA, cause and effect diagram, QRQC.
- Manage the quality level (quality customers, internal quality, etc.).
- Management of a team of about 30 people (technicians quality agents and quality control operators Final)
- Participation in meetings of committees and management review
- Go back to the quality management the following points:
● Quality Customer (complaints, monitoring, analysis, etc..).
● Progress of continuous improvement plans, improvement plan
● quality results weekly and associated action plans for unmet goals
- Internal Quality Auditor and auditor process according to ISO / TS 16949 V2002.
- Conducting internal audit process according to the schedule pre-determined by management quality