Osama Alruwaili, Senior IT Backup Administrator

Osama Alruwaili

Senior IT Backup Administrator

Jeraisy Computer & comm. services

Location
Saudi Arabia - Riyadh
Education
Master's degree, Master of Business Administration, MBA
Experience
22 years, 9 Months

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Work Experience

Total years of experience :22 years, 9 Months

Senior IT Backup Administrator at Jeraisy Computer & comm. services
  • Saudi Arabia - Riyadh
  • My current job since May 2009

Catering to major issues pertaining to the planning, administration and security management, of all systems and network installations in a SUN environment.
Performing professional installation and implementation of VERITAS Netbackup Solution on different hosts.
Developing and implementing backup allocation policies by planning tape capacity upgrades;
Evaluating different departmental requests regarding backup configuration and developing tools and utilities for configuration, backup and restoration.
Liaising vertically and horizontally across departments to ensure smooth and well coordinated execution of projects as well as backup allocation requirements as per specification.
Keeping up to date with the latest technological progresses and using the potentials of new technologies to respond to the distinctive and special needs of the organizations.
UNIX Administration (hp, Sun Solaris).
Develop and review all the SLA’s between deferent departments.
 Planning, designing and implementing the change process by managing infrastructure changes focused on controlling the integrity of information systems and resources, including all network devices, computer systems and applications in the infrastructure to comply with the ITIL standards.

IT Storage & Backup Administrator at Saudi Telecom Company
  • Saudi Arabia - Riyadh
  • June 2005 to May 2009

(Assigned to STC EMC² Support services Project)
Catering to major issues pertaining to the planning, administration and security management, of all systems and network installations in a SUN and HP UNIX environment.
Providing SAN zoning and support.
Performing professional installation and implementation of both Legato Backup Solution and EMC Storage Solution on different hosts.
Developing and implementing storage allocation policies by planning storage capacity distribution, tape capacity upgrades.
Evaluating different departmental requests regarding backup configuration and developing tools and utilities for configuration, backup and restoration.
Conducting regular checks on the SRDF configuration for the disaster recovery site between Riyadh and Jeddah to ensure its performance at the intended RPO.
Liaising vertically and horizontally across departments to ensure smooth and well coordinated execution of projects as well as storage allocation requirements as per specification.
Keeping up to date with the latest technological progresses and using the potentials of new technologies to respond to the distinctive and special needs of the organizations.
Develop and review all the SLA’s between deferent departments.
Planning, designing and implementing the change process by managing infrastructure changes focused on controlling the integrity of information systems and resources, including all network devices, computer systems and applications in the infrastructure to comply with the ITIL standards.

Change Management Manager Deputy at Saudi Telecom Company
  • Saudi Arabia - Riyadh
  • December 2002 to May 2005

(Outsourced to Saudi Telecom Company)
Develop and enhance the Change Management System to align with the business needs and reduce the impact on business.
Record, track, and update any change requirements (HW/SW) in IT sector using the Change Management System;
Planning, designing, testing and implementing the change process by managing infrastructure changes focused on controlling the integrity of information systems and resources, including all network devices, computer systems and applications in the infrastructure to comply with the ITIL standards.
Member of Change Advisory Committee;
Designing, developing and documenting all change management standards according to ITIL Framework guidelines.

Telecommunications Engineer at Siemens Company
  • Saudi Arabia - Riyadh
  • April 2002 to December 2002

Participated in the planning, design, developing and implementation of the Access Network Management System Project as part of the TEP 450 K Project.
Developing new requirement and resolving issues in production.
Designed and configured a network consisting of 31 workstations and 13 servers.
Administered and directed issues pertaining to the planning, administration and security management, of all systems and network applications in a Windows environment.
Configured and managed a Windows 2000 operating system for ACI servers and administrated a MetaFrame Citrix server for remote access.
Configured network equipment to provide quality, timely and accurate end-to-end support of any issues within functional area of responsibility.
Monitored day-end system performance reports for anomalies, and effected immediate remedial measures.

Student Service Attendant at University of California
  • United States
  • July 2001 to December 2001

Responsible for Students Help & Entry of Requests for registration

Application Specialist at Lucent Technologies
  • Saudi Arabia - Riyadh
  • June 1999 to August 1999

Responsible of installing and testing the applications of ICMS-STC Project

Education

Master's degree, Master of Business Administration, MBA
  • at Arab Open University
  • December 2012
Diploma, Information Technology Infrastructure Library (ITIL)
  • at APMG-International
  • October 2011
Diploma, Business Process Management Professional Certification
  • at Association of Business Process Management Professional
  • April 2011
Diploma, Intensive course for English as a Second Languages
  • at University of California
  • December 2001

450 Hours

Bachelor's degree, Information Systems
  • at King Saud University
  • January 2001

Specialties & Skills

Installation
Integrity
Administration
Testing
Win 2000 Server, Win 2003 Server, Win NT 4 Server, Unix (Sun Solaris 10 & HP)
Communication, Team Building, Interpersonal, Analytical, Leadership & Creative Thinking Skills
Metaframe Citrix Server, MS Exchange Server (2000 & 2003), ACI Servers
Unicenter Service Desk, Legato Backup System, EMC Storage Solution
IT Project Management, System Backup & Disaster Recovery Planning, LAN, WAN, SAN
Software Installation & Testing, Excellent Problem Solving, Troubleshooting Skills, Customer Service
System/Network Engg & Design, IT & Telecommunications Engg, PMP, Change Administration
Developing the business plans and strategies for work interest.

Languages

Arabic
Expert
English
Expert

Memberships

Association of Business Process Management Professional
  • Business Process Management Professional Certification
  • March 2011