Osama Ibrahiem Tommalieh, Order processing Supervisor

Osama Ibrahiem Tommalieh

Order processing Supervisor

Dar Al-dawaa development & Investment Co.

Location
Jordan - Amman
Education
Bachelor's degree, Translation
Experience
12 years, 9 months

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Work Experience

Total years of experience :12 years, 9 months

Order processing Supervisor at Dar Al-dawaa development & Investment Co.
  • Jordan - Amman
  • My current job since September 2019
Procurement & Inventory Manager at Hisham Al-Qaissi & Sons
  • Jordan - Amman
  • December 2018 to September 2019
Logistic Supervisor at Dar Aldawa
  • Jordan - Amman
  • August 2015 to September 2018

1-manage logistics, warehouse, transportation and customer services.
2- optimize and coordinate full order cycle.
3- Keep track of stock levels, delivery times, transport costs and efficiency.
4- Arrange warehouse, plan routes and process shipments.
5- Resolve any arising problems or complaints.
6- Maintain metrics and analyze data to assess performance and implement improvements.
7- Comply with laws, regulations and ISO requirements.

Area Sales Manager at Armada Retail concept
  • Bahrain - Manama
  • September 2013 to May 2015

My tasks
1-Responsible for effective performance management of shops managers.
2-Planning and setting the annual budget / KPIs.
3-Recruiting, training, supervising and appraising staff.
4-Manage promotion, marketing and events for the brand.
5-Developing and implementing overall growth strategies for the business.
6-Understanding the market requirement and developing marketing strategies within Brand guideline.
7-Maintaining and developing successful working relationships with Brand principle to insure a mutual beneficial business and maintain integrity of the Brand.
8-Maintaining satisfactory level of customer service through regular staff training and ensuring staff availability in absolute number.
9-Maintain the visual merchandising for shops.
10-Dealing with the stock loss and the cash loss.

Store Manager at Armada Retail Concept
  • Kuwait - Al Kuwait
  • April 2012 to September 2013

1-Monitor and maximize retail budgets.
2-Organizing Rota and holidays.
3-Overseeing stock control and receiving orders.
4-Recruiting, training, supervising, and appraising staff.
5-Maintain the key performance indicators (KPIs).
6-Manage the promotion and marketing for the brand.
7-Dealing with customer queries, complaints and feedback.
8-Prepare promotional material and display.
9-Manage the stock loss and the cash loss

customer service at extensya
  • Jordan - Amman
  • March 2011 to February 2012

Call centre

Education

Bachelor's degree, Translation
  • at Al-Zaytoonah private university
  • February 2011

My GPA is good

Specialties & Skills

Team Management
Translation
Initiative
Oracle ERP
legal translation
Computer Microsoft office and printing skills
I am professional in finance issues
Later of credit

Languages

Arabic
Expert
English
Expert

Training and Certifications

Legal Translation (Certificate)
Date Attended:
October 2010
Valid Until:
January 9999
Basic of supply chain (Certificate)
Date Attended:
March 2017