OSSAMA MOHAMED ISMAIL, Quality , Training Director & Officiating General Manager

OSSAMA MOHAMED ISMAIL

Quality , Training Director & Officiating General Manager

Yourz ltd.

Location
Egypt - Cairo
Education
Higher diploma, Food Safety Management System
Experience
37 years, 7 months

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Work Experience

Total years of experience :37 years, 7 months

Quality , Training Director & Officiating General Manager at Yourz ltd.
  • Egypt - Cairo
  • My current job since November 2015

- Principal Consultant; qualification Projects of : ISO 9001:2015, ISO 14001:2015,
OHSAS 18001:2007 (will be ISO 45001: October 2016) ISO 22000:2005.
-Leading and managing the all functions related to quality, training & office
Management.
- Prepare specifications/ standards / Technical requirements in each project portfolio
as :
1.Cool Pharmaceutical WHs. As per WHO / EU : GDP / GSP
2.Cool Pharmaceutical trucks (Transportation) As per WHO / EU : GDP
3. FMCG WHs. & transportation
4.Chemicals WHs. As per ADR-2015 (UN-European Agreement -International
carriage of dangerous goods by road & EU-GDP-2013
5.Food WHs. : cool & cold
6. Lead Consultant in ISO management systems consultation projects
7. Audit / assess preparedness of each project before regulatory license .

Freelance Consultations ;Part of an Expert Network at Infomineo
  • Egypt - Cairo
  • My current job since April 2016

Freelance Consultations;Part of an Expert Network

Trainer & Consultant at Freelance : Lighthouse, ANZcc ,Master-Consultant & Ecoman
  • Egypt - Cairo
  • My current job since January 2011

Training, Preparation & Consultation :-
Quality, Environment, Occupational Health & Safety, Food Safety, Corporate Social Responsibility (ISO 26000:2010, SA 8000:2008), ERP :SAP : QM Module, HR, Process Improvement / Operation Excellence Initiatives : Lean Six sigma, , Kaizen, EFQM, ISO 50001 EnMS(Energy Management System) & e-Learning.

Food Safety & Hygiene Auditor at Bio 9000-Spain
  • Egypt - Cairo
  • March 2012 to September 2016

1.Perform Food Safety / Hygiene Audits to Contracted : Hotels
2.Perform Food Safety / Hygiene Training to Contracted : Hotels

Quality Manager at United Logistics co./ Imdad
  • Egypt - Cairo
  • June 2013 to November 2015

a. Develop, operate & maintain quality unit that is independent of operations responsibilities.
b. Develop & maintain QMS (Quality Management System) based on GMP (Good Manufacturing Practices) then on ISO 9001:2008.
c. Respond to customers audit findings / complaints with suitable CAPA (corrective and preventive actions).
d. Assure quality of service level agreement with customers; translate customer requirements (VOC: voice of customers) to CTQ ( critical to quality) i.e. services specifications to be implemented and monitored.
e. Implement new quality, environmental and safety systems required by regulatory authorities, customers & corporate (Alturki Group )
f. Comply with Egyptian regulatory authorities :-
f.1 MOH ( Ministry of Health) - CAPA ( Central Authority of Pharmaceutical Affairs ) .
f.2 Civil defense administration (emergency plan, evacuation plan, fire drill).
f.3 Ministry of Manpower and immigration : Labor office / occupational health office.(labor inspection, overtime pre-approval, emergency plan, evacuation plan).
f.4 Ministry of State For Environmental Affairs :EIA ( Environmental Impact Assessment) .

Quality Manager at Bavely For Pest Control
  • Egypt - Cairo
  • September 2011 to June 2013

1.Establish, Implement, Maintain & Update Bavely Food Safety Management Systems : FSMS to comply with International Food Safety / Security (Standards-Systems)
2.Train Bavely Staff & Contracted Clients on Food Safety / Security.

HR & Planning Manager at Quality Standard
  • Egypt
  • April 2010 to January 2011

1.Supervision & Monitoring All Human Resources / Capital Tasks
Execution.
2.Follow Up Performance Management System for Both Work Force & Production Lines :Objectives, KRAs, KPI's, CSF, BSC, Reward / Recognition, 360-degree feedback(Multi-Rater) &PFP.
3.Supervision to Panel Interview, Recruitment & Selection Process, Talent Management & Succession Planning .
4.Organizing Internal / External Training according to TNA & Industry / Technology requirements to improve people Caliber
5.Supervision on compliance to ISO -IMS (Integrated Management System :ISO 9001:2008, ISO 14001:2004, ISO 22000:2005 & OHSAS 18001:2007), FDA, Egyptian Quality Mark :Requirements, Action Plans, Programs, Audits & CAPA.Single Inter-phase with Certification Bodies, External / Internal Stakeholders.
6.Monthly & Annually Production Planning (RM, WIP, Packaging Materials...etc.) for all Production Units according to monthly sales plan & annually Forecast .Follow up Actual against planned production.

Plant Manager at Quality Standard
  • Other
  • November 2008 to March 2010

1. Direct and coordinate plant operations within company policies and procedures.
2. Maintain a clean and safe plant.
3. Establish and direct plant policies and procedures.
4. Responsible for plant production goals.
5. Establish and maintain a positive community / MOHP/ Industrial Control Authority relationship.
6. Confer with department heads to ensure coordination of purchasing, production, and shipping.
7. Responsible for establishing all shift production schedules.
8. Select and train plant supervisory and administrative staff.
9. Conduct employee performance reviews.
10. Schedule and conduct plant meetings.
11. Responsible for the product quality control for the plant.
12. Attend scheduled corporate training and meetings (Steering Committee) .
13. Supervision & Monitoring All Human Resources / Capital Tasks
Execution.
14. Follow Up Performance Management System for Both Work Force & Production Lines :Objectives, KRAs, KPI's, CSF, BSC, Reward / Recognition, 360-degree feedback(Multi-Rater) &PFP.
15. Supervision to Panel Interview, Recruitment & Selection Process, Talent Management & Succession Planning .
16.Organizing Internal / External Training according to TNA & Industry / Technology requirements to improve people Caliber

Quality Manager at Bavely Pest Control
  • Other
  • May 2008 to November 2008

Visiting homes, factories, warehouses, shops & farms to inspect & assure work is done as per the following norms:-
1.1generic international standards: ISO 9001:2000, HACCP, cGMP-FDA, cGMP-EC, BRC, Global GAP, IFS & ISO 22000:2005
1.2specific industry standards & Audit Criteria requirements of: Mc Donald’s, Yum, PFI (F-L), Carrefour supplier’s charter, DANONE, Nestle, Coca Cola & Tesco
2. Analyze & follow up Customer Survey questionnaire /CSI (Customer Satisfaction Index)
3. Advice, Consult & Train Customers / Clients Staff on latest updated Pest Control /Management; Methods, Systems, Equipments, Tools, Materials, Insecticides &Trends of Pest/insect Activity log.
4. Review Visit reports to ensure compliance with IPM systems & best practices of NPMA
5. Review co documentation & QMS: quality Management System including all insecticides MSDS, PDS & Registry validity with Egyptian MOHP (Ministry of Health & population)
6. Assure all insecticides /Pesticides used are of Public Health & Environment Friendly
7. Internally train Staff on International standards , Best Practices, Best in Class, Continuous Improvement, Service Quality Dimensions & latest updated management of pest & insects
8. Joint 1st inspection (with co. Chief Officer) for new potential clients to assess risk on sites

QA Manager at Bericap
  • Other
  • February 2007 to March 2008

(QA Roles : Plus Safety, Occupational Health , Environment officer, training & IMC / ITC Coordinator)

1.Plans, Coordinates and Directs Quality Assurance Systems, Programs, Strategies & Activities designed to ensure Continuous high quality Production of products, service accompanied, & Customer Satisfaction consistent with established standards, best Practices & Business Excellence.
-Prepare Co. Training Plan based on TNA ( Training Needs Assessment)
- Prepare Co. BDP (Business Development Path)
2.Implement, Maintain & Audited against SA-SGP-TCCC (Social Accountability - Supplier Guidance Principles - The Coca Cola Co.).
3.Prepare & Implement ISO 9001:2000
4.Prepare for OHSAS 18001:2007

QA/QC Manager at IFF
  • Other
  • December 2004 to January 2007

(Plans, Coordinates and Directs Quality Control & Quality Assurance programs designed to ensure Continuous Production of products consistent with established standard.)
From 21/12/2004 to 31.01.2007.
1.I implemented SAP R/3 Release 4.6 C & 5 QM Module, QM Notifications & SAPERION®
2. ISO 9001:2000 Implementation Phase
3.Prepared, Implemented & Certified : Halal Certification IFANCA
4. Audited by AIB (American Institute of Baking-Food Safety - Unannounced 3rd party Audit)
5.Preparation for BRC Version 4 (2005) Certification.

Retail Pharmacy Manager at Retail Pharamcies : Egypt , KSA & UAE
  • Egypt - Cairo
  • July 1985 to October 2003

1.I Implemented ISO 9001: 2000 & SAP R/3 Release 4.6 C MM & SD Modules
2.Plans, directs, revises, and modifies pharmacy procedures.

3.Assigns, assists with, and supervises the work of a staff of professional and technical personnel in compounding, mixing, and dispensing of a wide variety of drugs used for or sold to patients & Clients

4.Requisitions all supplies required and reviews, analyzes, and becomes familiar with new pharmaceutical preparations recommended for patient use in order to be of assistance to the staff of the Pharmacy.

5.Establishes and maintains an approved system of record keeping and bookkeeping; prepares annual budget.

6.Supervises the taking of inventories.

7.Acts as agent with total responsibility for all narcotic drugs

8.Performs related work as required.

Education

Higher diploma, Food Safety Management System
  • at SGS-UK
  • September 2016

ISO / FSSC 22000 License 40865623/130351121

Bachelor's degree, Pharmacy & Pharmaceutical Sciencies
  • at Cairo University, Faculty of Pharmacy
  • May 1985

Specialties & Skills

Lean Six Sigma Black Belt
ISO 14001 2004 Lead Auditor
ISO 22000
6 Sigma Training
ISO 9001:2008 Auditing & Training
Public & Corporate Training
Lean Manufacturing Training
AIB-Food Safety Audits
BSC : Balanced Scorecard
TQM: Total Quality Management
SAP QM Module : Training & Implementation
ISO 22000:2005 Auditing & Training
OHSAS 18001:2007 Auditing & Training
ISO 14001:2004 Auditing & Training

Languages

Arabic
Expert
English
Expert

Memberships

Egypt Syndicate of Pharmacist
  • Free Pharmacist
  • May 1985
Professional Association for quality
  • Member
  • June 2011

Training and Certifications

Certified Quality Consultant for QMS (Certificate)
Date Attended:
November 2011
Valid Until:
November 2011

Hobbies

  • Reading & Walking
    Integration of Pharmaceutical / Cosmetics /Clinical :GMP, GDP, GSP, GTDP & GCP in 1 Robust QMS 1.Cosmetics GMP 1.1 ISO 22716 :2007 1.2 ISO/TR 24475:2010:Cosmetics -- GMP- General training document 2.Pharmaceutical GMP Regulations 2.1 Egyptian MOH 2009 2.2Guidance for Industry Quality Systems Approach to Pharmaceutical cGMP Regulations 2006 2.3 PIC/S : Pharmaceutical Inspection