Parag Kumar

•Independently manages team of auditors, audit analysts, and data analysts on multiple audit projects
•Independently conducts all routine conference calls and meetings with clients and vendors
•Independently handles all routine interactions with clients
•Constructs work programs based on reading of contract terms & conditions
•Constructs research documents by reading and analyzing pertinent contracts
•Reviews vendor supporting documentation vs. contract terms & conditions as defined by audit work program,
•Reviews billing data vs. payment data vs. contract terms & conditions as defined by audit work program
•Runs all standardized reports and queries in support of audit reviews
•Develops draft proposals and SOWs
•Reviews project software trackers to ensure Trackers are current and accurate
•Responsible for the quality of each audit
•Supervises auditors and auditor activities on multiple audit project
•Acts as the primary point of escalation for a team
•Handles strategic questions
•Develops feedback and participates in the evaluative exercises for auditors
•Runs all ad hoc MS Access queries and reports as required by audits

Web Marketing professional with documented success promoting B2B and B2C products using web-based technologies. 5+ years of experience in marketing and selling companies products by designing, building, translating, managing and promoting internet and intranet marketing campaigns and websites and handling other IT activities of the company. 3 years experience writing, editing and managing marketing projects with a new-media focus. 2 years experience with content creation, editing, production and management. 1 year experience in heading Customer Care department

•Strong analysis of marketing metrics, including ROI on campaigns and effectiveness of response
•Internet advertising (Google Adwords, banner ads, online newsletters, email-based direct advertising, social networking sites)
•Search engine optimization (SEO) techniques
•Website marketing techniques
•Webtrends site and advertising reporting
•Handled Web team and project management
•Handled Web Sales and Marketing activities.
•Rich experience in leading sales oriented campaigns - Newsletter, Special Edition and Festive Mailers, Email campaigns, Handling web marketing campaigns - SEO, Adwords.
•Worked closely with Affiliates websites and programs in India and counterpart in US.
•Handled Customer Care Services along with Pre and Post Sales activities.
•Good experience in managing Web Sales and Customer Care Sales Order Movement and Tracking system.
• IT Administration - Email Management, Web Server Management and other IT activities as the Head of IT India

Responsibility of monitoring and handling software projects and several corporate Web sites, SEO and web marketing tools