Assistant Manager - Operations
Amlak Finance PJSC
Total years of experience :31 years, 4 months
Amlak Finance PJSC - Dubai - UAE December 2002 - till date
Roles & Responsibilities: As an Assistant Manager - Operations
Knowledge of Islamic Products like Murabaha, Ijara, Istisna, Mudaraba, Musharaka etc
Part of FLEXCUBE (Oracle) Core Banking System implementation.
Full knowledge of BaNCS system (TCS) as being part of system testing & implementation (Migration of data from Old System Conventional to New System Islamic).
Involved in system Enhancement & Development, Implementation of New Islamic products.
Coordinating with IT department to resolve any system issues & providing various solution for system improvement & enhancement
Leading various in-house projects as per company requirements.
Annual Operations Department Budget planning.
Ensure Operations Policy & Procedure properly followed by team members.
Monitoring, supervising and guiding all operations activity process which is handled by BPO company Sutherland Global Services
Leading team of more than 15 people for day to day operations activities like Property Management, Disbursement, Settlement, Repayments, Refunds, Escrow, Real Estate Investment, Customer Information, Corporate Deals, Syndication Deals, Record Management Unit etc.
Maintaining coordination with other department for any operations related queries.
Ensuring team members are maintaining TAT as per policy and any deviation in TAT should be investigated
Staff Rotation to develop their skills and experience, also ensuring that team members are motivated.
Maintain customer satisfaction and relationships.
Coordinating with Internal Auditor for any Operations related query or issue
Roles & Responsibilities: As a Senior Accountant - Finance Department
Various MIS Reports for Management
Annual Finalization of Accounts and Preparation of Profit & Loss Account and Balance Sheet.
Customers and Suppliers Collections, Payments and Follow-ups
Accounts Payable & Receivable Reconciliation
Cash and Bank Transactions Control.
Month End Reconciliation
Various Banks Reconciliation,
Cooperation with Internal Auditor and Statutory Auditor to carry out Audit
Achievements:
Achieved a record disbursement in one month - more than 100 customers file were disbursed.
Rewarded with A+ grade for yearend appraisal.
Handle multiple projects & able to finish on specified time
Received Appreciation certificate from Management to complete project on time
Appreciation email from customer to providing best customer service
Education: Bachelor of Commerce (B. Com) with major subjects Accounting & Auditing from Mumbai University (India) – (1994) Diploma in Information and Systems Management from Aptech Computer Education – (1995-96) Aptech Certified E-Commerce Professional Course from Aptech Computer Education – (2001) Certified Team Leading Course from Institute of Leader Ship & Management – U.K. (Level 1 & 2 Completed) – (May2004 & September 2005) Holding Following Certificates: Islamic Finance: Principles, Core Values & Strategic Issues – From DIFX Academy International Financial Reporting Standards – From Ernst & Young Parameter & Implementation Workshop – From FNS IT SKILLS MS Office HTML & DHTML, Java Script, VB Script, VB, ASP, FoxPro, SQL Server 7.0 Tally Accounting Software BaNCS System Note: Expeditious in MS Excel (Speed & Formulas etc) Worked in a group to develop applications and also developed website. Rank 1st in Aptech Computer Education during Project Competition in Java