Account Executive, Technical Support
Harb Electric
مجموع سنوات الخبرة :15 years, 4 أشهر
Harb Electric is a prominent electrical supplier in Beirut, Lebanon, boasting a rich history dating back to 1970. The company provides top-tier international brands in lighting solutions, home automation, electrical supplies…(harbelectric.com).
• Led the entire sales cycle, from initial market research and client identification to final contract negotiation and project implementation for a multimillion project in the Democratic Republic of Congo.
• Maintained and expanded client base, securing two major projects (Tawfeer Supermarkets & Centro Mall) through effective relationship building and needs identification.
• Increased "Elvox" video intercom systems sales by 30%, exceeding targets by 15% through targeted marketing campaigns and personalized recommendations.
• Provided prompt and effective technical support to clients via phone, email, and in-person, achieving a 95% satisfaction rating.
• Stayed up to date on industry trends and product specifications through ongoing training and research.