Paul Borgall, Sales Executive

Paul Borgall

Sales Executive

Alma Mater Store Private Limited

Location
India - Bengaluru
Education
Master's degree, Finance & Marketing
Experience
1 year, 5 months

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Work Experience

Total years of experience :1 year, 5 months

Sales Executive at Alma Mater Store Private Limited
  • India - Bengaluru
  • April 2012 to August 2013

In charge of a team of 15 performing varied roles including sales, design, operations and payments. Also responsible for leading the implementation of sales activities with focus on achieving predefined sales targets.


• Generating sales of 15 lakhs to 25 lakhs month on month.
• Ensuring speedy resolutions to customer queries and maintaining excellent relations with customers to generate avenues for additional business.
• Establishing sales and service networks and monitoring post service activities like follow-up with customers.
• Interacting with customers regularly to gain feedback on quality and service effectiveness.
• Managing customer centric operations and ensuring customer satisfaction by achieving delivery timelines and service quality norms.
• Maintaining strong and cordial relationships with corporate level sales and marketing managers.
• Providing excellent customer service to designated accounts. Key clients such as Google, Oracle, Yahoo, Amazon, HP, PTC among others.
• Identifying trends to boost sales and monitoring the performance of competitors in the market place.
• I have working experience and knowledge with the following tools: MS Office Suite, Google Docs, Adobe Illustrator and Tally 9.

Education

Master's degree, Finance & Marketing
  • at St. Josephs College of Business Administration
  • March 2012
Bachelor's degree, Marketing
  • at St. Josephs College of Commerce
  • May 2010
High school or equivalent,
  • at St. Francis Pre-University College
  • May 2007

Specialties & Skills

Market Research
Marketing
Customer Service
Business Development
MS Office
Market Research
Brand Management

Languages

Hindi
Intermediate
English
Expert
Kannada
Intermediate